CrawlJobs Logo

Senior Business Analyst, Payments

KOHO

Location Icon

Location:
Canada

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

113000.00 - 150000.00 CAD / Year

Job Description:

At KOHO, the Payment Operations team owns the 'operating system' for money movement. We don’t just keep the lights on; we design the engine that powers every transaction. We are a high-ambiguity, high-ownership team that bridges the gap between technical engineering and business strategy. As a Senior Business Analyst, you will blend the problem-solving toolkit of a Strategy Consultant with the technical depth of a Payments expert. You will report to the Senior Manager of Payments Strategy & Operations and act as a key architect for our scalability—designing complex fund flows, automating manual reconciliation, and driving cross-functional projects from ideation to delivery. You won’t just report on what happened; you will build the models and workflows that determine what happens next.

Job Responsibility:

  • Solve ambiguous, multi-system problems in payments stack
  • Drive step-changes in operational performance by automating manual workflows
  • Design the future of KOHO payments for new product launches
  • Make big decisions with data by building dashboards and writing SQL
  • Own end-to-end delivery of large, cross-functional projects

Requirements:

  • 3+ years of experience in fast-paced, data-driven, high-performance environments
  • At least 1 year of hands-on payments experience
  • Comfortable digging into API documentation, reading system logs, and looking at architecture diagrams
  • Proficient with Excel and SQL
  • Ability to translate between developers and business stakeholders
  • Data-driven problem solver
  • Ambitious & high-ownership mindset
  • Thrives in ambiguity
  • Process architect with obsession for efficiency
  • Excellent communicator able to synthesize complex technical topics for non-technical stakeholders
What we offer:
  • Competitive compensation & equity
  • Fantastic, Deeply Engaged Team
  • Generous vacation + Wellness days + Flex Days + holiday closure
  • Remote-first environment + coworking support + yearly all hands retreat
  • Access to coaching & growth programs
  • Parental top-up & leave policies
  • Comprehensive health benefits
  • Power-up budgets for books, home office setup, phone & internet, AI tools, and professional development

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Business Analyst, Payments

Business Senior Analyst

The Business Senior Analyst is an intermediate-level position responsible for li...
Location
Location
South Africa , Johannesburg
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5-8 years of experience in business analysis or systems analysis
  • Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
  • Experience with either Payments or Regulatory Reporting
  • Proven interpersonal, diplomatic and influencing skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Bachelor's degree/University degree or equivalent experience
Job Responsibility
Job Responsibility
  • Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
  • Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
  • Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
  • Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
  • Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
  • Ensure solutions are inline and comply with the spirit of the relevant regulations
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
What we offer
What we offer
  • Best-in-class benefits
  • Global Benefits
  • Fulltime
Read More
Arrow Right

Senior Technical Business Analyst

The purpose of this role is to work in an agile way with project stakeholders to...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
igreendata.com.au Logo
iGreenData
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Overall experience of 12+ years with proven expertise in supporting business and technical teams, in eliciting, analysing, communicate and validate business and technical requirements for changes to business processes, policies and products and information systems
  • Relevant experience and exposure to Payments Management for 8+ years
  • Proven experience working as business/system or technical analyst by translating business requirements into meaningful solutions by understanding needs, feasibility, and impact
  • Strong elicitation/requirements gathering, estimation, facilitation, and impact assessment skills – with equal focus on business process and technology impacts
  • Ability to understand/analyse the customer journey and process mapping for existing and new features in the solutions owned by the squad
  • Strong articulation skills and able to break down requirements by elaborating one-line problem statements into Features, Epics, User Stories, Tasks etc
  • Understanding of Atlassian & Microsoft Office and Collaboration tools – Jira, Confluence, MS Team, MS Office Suite, Whiteboard etc
  • Experience with API, payments applications and flow, example: Payments Application, Message Queue, Real-Time and High throughput systems
  • Knowledge on Institutional/International & Domestic payments/Clearing and Settlement streams
  • Strong communication and documentation
Job Responsibility
Job Responsibility
  • Requirements gathering, detailed business analysis, outlining problems, opportunities and solutions using provided tools, Jira, Confluence, creating the necessary work items (Epics and User Stories), whilst having conversations with relevant business stakeholders, product owners and support to enable end to end deliverables
  • Provide walkthroughs of stories to the squad
  • Responsible for the implementation of the solution and support
  • BVT documentation and execution
  • Support the squad where it might be needed, this could extend slightly outside your skillset if applicable
What we offer
What we offer
  • Ongoing professional and career development
  • We offer a highly competitive rewards and benefits package, including medical insurance and more
  • We’re growing, so there will be plenty of opportunities to grow your career with us as we expand
  • A learning organization – we invest our time and money in learning
  • Supporting individual learning opportunities
  • Fulltime
Read More
Arrow Right

IT Business Senior Analyst

The IT Business Senior Analyst is responsible for liaising between business user...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Interbank Payments, Liquidity Management, Treasury Processing
  • Hands-on experience with JIRA, Confluence, MS Visio
  • Ability to define and document scope and system requirements including Epic, User story, and functional specs
  • Experience in requirement gathering, impact analysis, solution analysis, and risk assessment
  • Ability to prepare reports, metrics, and presentations for stakeholders
  • Skilled in coordinating with different stakeholders including business operations, technology development, and project management
  • Ability to operate with limited or no direct supervision
  • SME-level capability to advise senior stakeholders and team members
  • Bachelor's degree/University degree or equivalent experience.
Job Responsibility
Job Responsibility
  • Formulate and define systems scope and objectives for complex projects
  • Foster communication between business leaders and IT
  • Consult with users and clients to solve complex system issues/problems
  • Support system change processes from requirements through implementation
  • Provide input based on analysis of information
  • Identify and communicate risks and impacts
  • Act as advisor or coach to team members
  • Perform other duties and functions as assigned
  • Assess risks in business decisions
  • Drive compliance with applicable laws, rules, and regulations.
What we offer
What we offer
  • Equal opportunity employer
  • Compliance with applicable laws and regulations
  • Accessibility support for persons with disabilities.
  • Fulltime
Read More
Arrow Right

IT Business Senior Analyst

The IT Business Senior Analyst is an intermediate-level position responsible for...
Location
Location
India , Pune; Chennai
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5 – 8 years of relevant experience as a business\process analysis in consumer\retail\personal banking domain
  • Proficient in at least two or more of the banking products such as Lending, Deposits, Payments, CASA, customer communication\management etc
  • Hands on end-to-end implementation experience in PDLC\SDLC using Agile\Hybrid agile methodology
  • Should have ability to understand business requirements and convert them into Individual shippable components, Epics, user story and technical solution documents
  • Good analytical, communication and problem-solving skills
  • Working Knowledge on workflow management tools like JIRA \ Confluence
  • Intermediate/advanced Microsoft Office Suite skills
  • Knowledge of applicable business systems and industry standards
  • Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives
  • Should be self-motivated individual with an ability to multitask and work under pressure to meet tight deadlines
Job Responsibility
Job Responsibility
  • Requirement Gathering: Understand & define high level system scope and project objective
  • Performing Impact analysis, technical feasibility assessment, Solution analysis to determine feasibility, systems impacted and dollar value of the project
  • Co-ordination and Stakeholder management: Required to co-ordinate with different stakeholders such as business operations, technology development, testing, technical project manager, Demand and Infosec teams
  • Requirement elicitation & classification: Clearly define and document scope and system requirements, break them to Epic, User story, functional specs or any sequence or flow diagrams as needed part of solution documentation
  • Should be able to clearly justify on accepted requirements from the aspects of needs and wants, practical or improbable requirements etc
  • Requirement communication: Should articulate the requirements to different teams without any ambiguity with clear justification of the requirement through acceptance criteria
  • Should prepare reports, metrics and presentations as required to present business and technology management
  • Clearly Identify risk and consider business implications of the technical solution changes
  • Has the ability to operate with a limited level or no direct supervision
  • Acts as SME to senior stakeholders and /or other team members
  • Fulltime
Read More
Arrow Right

Senior Insurance Business Analyst

The Senior Insurance Business Analyst is responsible for delivering rapid, value...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
novidea.com Logo
Novidea
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive experience and understanding of the UK insurance market, specifically from a Broker/MGA point of view
  • Experience in IBA is a must (Insurance Broker Accounting)
  • Experience at a software house or with vendors, working with development teams
  • Foundational understanding of the policy lifecycle: quoting, underwriting, and policy administration and renewals
  • Experience with at least one of the following Policy Administration Systems, IBA Systems, Claims Management Systems, etc.
  • Considerable understanding of insurance accounting and finance, including the concepts of double-entry bookkeeping, ledgers, postings, cash management, allocations, payment processes, credit control tasks, etc.
  • Experience working on designing and architecting Insurance Services solutions while working closely with implementation teams, using agile development techniques
  • Considerable experience with various activities across the software lifecycle, including design, documentation writing, development processes, requirements, and architecture
  • Team player attitude
  • Excellent written and oral communication skills with ability to communicate effectively with both clients and offshore development teams
Job Responsibility
Job Responsibility
  • Serve as Subject Matter Expert (SME)/specialist for Insurance Broker Accounting (IBA) and finance
  • Serve as mentor to more junior BAs on projects
  • Manage the planning of requirement workshops and other project meetings
  • Facilitate requirements gathering workshops with clients and third parties
  • Define application problems gathered from clients and partners
  • evaluate procedures and processes to identify alternative workflow solutions
  • Document business requirements through specifications, user stories, business process diagrams (BPD), etc.
  • Perform gap analysis via industry and platform expertise
  • Control solutions by establishing specifications
  • coordinating production with programmers
Read More
Arrow Right

Senior Business Analyst

Jeeves is a groundbreaking financial operating system built for global businesse...
Location
Location
Colombia , Bogotá
Salary
Salary:
Not provided
tryjeeves.com Logo
Jeeves
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years in analytics within credit risk management
  • Fluent in English
  • Excellent written and verbal communication skills
  • Intellectual curiosity
  • Experience in commercial credit risk, specifically within credit cards, payments, lending, or related industries
  • Proven ability to translate complex data and model results into actionable business strategies
  • Experience utilizing alternative data sources
  • Advanced proficiency in SQL and Excel
  • Experience using Python or R for data analysis and statistical modeling (regression, clustering, etc.)
Job Responsibility
Job Responsibility
  • Lead the development of best in class data-driven credit policies and business strategies: Leverage external (e.g. banking, tax, financial, credit bureau and other data) and internal performance data to develop credit policies (e.g. underwriting criteria, dynamic credit limit programs, etc.)
  • Minimize credit loss by developing and implementing appropriate processes and procedures to identify and mitigate high risk customers
  • Design and implement data-driven strategies for customer management, including policies for credit line increases, decreases, and line reinstatements
  • Work closely with the sales and business development teams to support business growth strategies that preserve effective underwriting and ensure the appropriate application of Jeeves’ credit policy
  • Deliver advancements in data and analytics: Contribute to the development of a data and analytics framework to improve processing, underwriting, tracking, risk management, and reporting procedures
  • Design and execute data driven analyses and tracking procedures to enhance insights on credit risk for individual, and the portfolio of companies
  • Leverage predictive statistical methodologies (e.g., linear/logistic regression, segmentation analysis) to draw insights and develop business strategies
  • Partner with data scientists to build and leverage credit risk models to optimize credit policies and improve business performance
  • Improve credit monitoring and governance: Define key performance indicators (KPIs) for credit portfolios
  • build dashboards to monitor portfolio health and strategy performance
  • Fulltime
Read More
Arrow Right

Senior Business Analyst

We are seeking a highly analytical Senior Business Analyst to lead the developme...
Location
Location
Brazil , São Paulo
Salary
Salary:
Not provided
tryjeeves.com Logo
Jeeves
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years in analytics within credit risk management
  • Fluent in English
  • Excellent written and verbal communication skills
  • Intellectual curiosity
  • Experience in commercial credit risk, specifically within credit cards, payments, lending, or related industries
  • Proven ability to translate complex data and model results into actionable business strategies
  • Experience utilizing alternative data sources
  • Advanced proficiency in SQL and Excel
  • Experience using Python or R for data analysis and statistical modeling (regression, clustering, etc.)
Job Responsibility
Job Responsibility
  • Lead the development of best in class data-driven credit policies and business strategies
  • Deliver advancements in data and analytics
  • Improve credit monitoring and governance
  • Provide guidance and mentorship to junior analysts on the team, fostering a culture of rigorous analysis and innovation
  • Fulltime
Read More
Arrow Right

Senior Business Analyst

We are seeking a highly analytical Senior Business Analyst to lead the developme...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
tryjeeves.com Logo
Jeeves
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4+ years in analytics within credit risk management
  • Fluent in English
  • Excellent written and verbal communication skills
  • Intellectual curiosity
  • Experience in commercial credit risk, specifically within credit cards, payments, lending, or related industries
  • Proven ability to translate complex data and model results into actionable business strategies
  • Experience utilizing alternative data sources
  • Advanced proficiency in SQL and Excel
  • Experience using Python or R for data analysis and statistical modeling (regression, clustering, etc.)
Job Responsibility
Job Responsibility
  • Lead the development of best in class data-driven credit policies and business strategies
  • Deliver advancements in data and analytics
  • Improve credit monitoring and governance
  • Provide guidance and mentorship to junior analysts on the team, fostering a culture of rigorous analysis and innovation
  • Fulltime
Read More
Arrow Right