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Lead the investigation, analysis, review and documentation of specific business requirements to propose improvements in people and system processes and the information they provide to drive business value. Play a vital role in the review and potential replacement of the incumbent iSeries-based solution sales and order management application. Assess current processes, identify improvement opportunities, and help shape a future-ready solution that enhances operational efficiency and customer experience. Drive requirements gathering, support vendor and technology evaluations, and ensure alignment with strategic goals.
Job Responsibility:
Understand and improve the inter-relationships between business processes, people procedures, systems and their associated information flows
Assist in defining, planning and preparing Project Capital requests, delivery plans and associated business benefits and new ways of working
Accurately identifies and specifies business solutions that satisfy business requirements and improve business performance
Builds relationships, to influence and work collaboratively across IT and business teams
Ensure user testing & training requirements are understood, documented, and supports user adoption
Manage and lead small to medium sized business process and solution related projects
Meticulously follow BA standards and processes, including the documentation of requirements and tests
Support the development of peers and junior colleagues within the BA community
Requirements:
Proven experience in business systems analysis, process engineering, process/organisational transformation and playing a lead role in project delivery (including benefit and risk management)
Systematic, disciplined and analytical approach to problem solving
Excellent depth of experience within Business Analysis
Confident in sharing best practice ways of working
Pays close attention to detail
Good inter-personal skills
Confident in dealing with business team leads to influence business change
Good understanding of software testing, from planning, execution and tracking
Strong understanding of IT applications and infrastructure
Ability to coach and mentor others
Strong communicator & ability to solve problem
Nice to have:
Experience within logistics and distribution in an IT context