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We’re looking for a Senior Business Analyst to join our Mapping Operations team. This role will partner closely with Program Management, Operations, and Engineering teams to enable better data-driven decision-making across workflows and systems. The ideal candidate combines strong analytical and technical skills with the ability to translate complex data into actionable insights. You will identify trends, measure operational and system performance, and provide recommendations that improve efficiency, quality, and scalability.
Job Responsibility:
Analyze large datasets to identify trends, performance gaps, and improvement opportunities
Develop dashboards and reporting frameworks that provide clear visibility into operational health and system performance
Translate analytical findings into actionable recommendations for leadership and domain owners
Partner with domain owners to evaluate impact of process and system changes through data analysis and experimentation
Identify root-causes of operational inefficiencies and propose data-driven solutions
Build scalable reporting pipelines to support recurring operational review and decision-making
Collaborate with engineering to ensure database structure and data availability continues to enable scalable tracking of operational and system performance metrics
Requirements:
5+ years of experience in business analytics or data analysis
Strong analytical and problem-solving skills with experience working with large datasets
Proficiency in SQL, Python, and data visualization tools (e.g. Mode, Looker, Tableau, etc.)
Ability to translate complex data into clear insights and recommendations
Experience working cross-functionally with Operations, Program Management, and Engineering teams
Nice to have:
Experience working in mapping, ML data annotations, autonomous vehicle, or large-scale operations environments
Familiar with geospatial datasets or mapping workflows
Experience with experiment design, A/B testing, or performance measurement frameworks
Knowledge of data modeling or data pipeline concepts