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The Senior Business Analyst - Lending will engage with business users to define scope and understand business processes within the lending domain. The role requires expertise in documenting business requirements, conducting stakeholder analysis, and supporting user acceptance testing. A strong background in lending products and experience with tools like JIRA and Confluence are essential. This position offers a flexible work environment and immediate start.
Job Responsibility:
Engage with business users to define scope, understand business processes, problem statements and pain areas
Identify key stakeholders and construct stakeholder analysis i.e. how they are affected
Support the identification of risks and mitigation approaches
Participate in client requirement workshops and identify gaps together with high level proposals for their resolution (e.g. development workarounds or change in processes). Ensure any solutions proposed are realistic and within the agreed scope of the project
Analyse client business requirements, liaise with clients / project teams and prepare business process documents like BRDs, User Stories, Discussion Logs, Workflows etc. Be involved actively in the process till the sign-off is not obtained from the client
Participate in Solution design with the Design and Development team to ensure requirements are duly addressed. Ensure Requirement Traceability Matrix is updated to facilitate tracking of requirements coverage
Make appropriate recommendations that will positively impact operational effectiveness, reduce cost and provide a better customer experience
Conduct relevant research to increase understanding in support of developing comprehensive solutions
Participate in final User Acceptance Testing for all major developments in the domain
Assist in the production of various collaterals such as User Guide, SOP Documents, process flows etc
Requirements:
A strong background in Lending domain having good understanding of end-to-end lending lifecycle in areas such as loan management and servicing and delinquency handling
Should have good understanding of gamut of commercial and SME lending products like Commercial Loans, Syndication, Mezz Finance
Experience of implementing Temenos Core Banking System would be an added advantage
Design thinking, ability to manage multiple stakeholder expectations, communicate in a clear non-ambiguous manner, conduct requirements workshops, drive decision making
Experience in documenting business case, business process modelling, requirement elicitation through workshops
Manage projects from inception through design to delivery
An IT background with a solid grounding in technology
Experience of working in both Agile & waterfall SDLCs
Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven
Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams
Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully
Nice to have:
Experience of implementing Temenos Core Banking System would be an added advantage