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Senior Business Analyst (Learner Management System)

Australia, Brisbane · Job Posted May 20, 2026
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Job Description

We are seeking a dedicated Senior Business Analyst to join a high-performing team focused on delivering quality training outcomes for volunteers. This contract role offers the opportunity to drive innovation and continuous improvement in a compliance-focused environment.

Job Responsibility

  • Perform high-level business analysis to ensure technical deliverables meet user acceptance criteria and fit-for-purpose solutions
  • Undertake investigative work to document business processes and ICT requirements, recommending improvements to information systems
  • Develop comprehensive functional requirements covering system functionality, usability, security, performance, and data conversion
  • Utilise modeling techniques to design end-to-end service mappings and document procedures aligned with industry best practices
  • Contribute to the specification and design of system reports while conducting quality reviews of project and production deliverables

Requirements

  • Proven expertise in Learner Management System (LMS) optimisation and managing user access and support
  • Strong stakeholder engagement skills with the ability to identify end-user requirements and provide guidance during system trials
  • Demonstrated experience in system testing and conducting quality assurance activities against design deliverables
  • Analytical and problem-solving skills for troubleshooting, LMS data analysis, and trend reporting
  • Experience within an RTO environment or highly transferable skills in data and register management
  • Tertiary in Information Systems/Information Technology or relevant
  • Bachelor Degree
  • 5 years experience

What we offer

  • Access to a Udemy license for ongoing learning and continuous professional development
  • Access to exclusive discounts across various platforms
  • Discounts on private health funds
  • 3 payruns a week

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