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Understand and improve the inter-relationships between business processes, people procedures, systems and their associated information flows
Assist in defining, planning and preparing Project Capital requests, delivery plans and associated business benefits and new ways of working
Accurately identify and specify business solutions that satisfy business requirements and improve business performance
Build relationships, to influence and work collaboratively across IT and business teams to ensure a clear understanding of priority detailed requirements that need to be delivered and supported in ongoing live service
Ensure user testing & training requirements are understood, documented, and supports user adoption of new initiatives and ways of working
Manage and lead small to medium sized business process and solution related projects
Meticulously follows BA standards and processes, including the documentation of requirements and tests. Actively contributes to improving those standards and processes
Support the development of peers and junior colleagues within the BA community, sharing knowledge, experience and best practice to improve the overall quality of business analysis within Group IT
Requirements
Experience in business systems analysis, process engineering, process/organisational transformation and project management (including benefit and risk management)
Shows a systematic, disciplined and analytical approach to problem solving
Good attention to detail skills
Has above average inter-personal skills and is confident in dealing with business team leads to influence business change
Good understanding of software testing, from planning, execution and tracking to ensure smooth validation of business requirements largely ahead of UAT / Live running
A strong understanding of IT applications and infrastructure, and a commitment to continuously improving their knowledge of this
Ability to coach an mentor others
Great communicator
HR Experience (HRIS Implementations, Time & Attendance and Workforce Management systems, Benefits Platforms) desirable