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The Senior Business Analyst, Genetics & Health Information Technology (HIT) Integration plays a key role in enabling the commercial adoption and scalable growth of PreventionGenetics’ genetic testing portfolio by improving ordering and resulting experiences. Partnering closely with Commercial Operations, Sales, Business Development, IT, Customer Support, Revenue Cycle, Program Management, and Laboratory stakeholders, this role drives initiatives that simplify customer workflows, streamline internal processes, and enhance the reliability and adoption of electronic ordering and resulting.
Job Responsibility:
Partner cross-functionally with Commercial Operations, Sales, IT, Revenue Cycle, Program Management, Lab, and other stakeholders to identify and deliver improvements across ordering, resulting, and commercial workflows
Gather, analyze, and translate business and functional requirements into clear, implementation-ready artifacts, including process maps, user stories, acceptance criteria, and Standard Operating Procedures (SOPs)
Lead the analysis and improvement of internal processes and systems impacting ordering and resulting, including design, testing, validation, training, and post-go-live support
Define, track, and communicate initiative success metrics, delivering leadership-ready insights and recommendations related to adoption, reliability, and operational readiness
Serve as a subject matter expert for products and test menus during client-facing HIT/Electronic Health Record (EHR)/Lab Information Systems (LIS) integration efforts, supporting current- and future-state workflow design
Elicit and document interoperability and integration requirements, coordinating cross-functional delivery, testing, go-live readiness, and issue resolution with internal teams and vendors
Monitor post-launch adoption and performance, incorporating stakeholder feedback to drive iterative workflow enhancements and reduce exceptions
Work independently to solve complex problems, lead project workstreams, influence cross-functional partners, and serve as a resource to less-experienced colleagues while upholding company values and quality standards
Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork
Support and comply with the company’s Quality Management System policies and procedures
Maintain regular and reliable attendance
Ability to act with an inclusion mindset and model these behaviors for the organization
Ability to travel up to 10% of working time away from work location
may include overnight/weekend travel.
Requirements:
Bachelor’s degree in Business Administration, Healthcare, Information Systems, Engineering, or field as outlined in the essential duties
or High School Diploma or General Education Degree (GED) and 4 years of relevant experience as outlined in the essential duties in lieu of a Bachelor’s degree
5+ years of progressive experience in Business Analysis / Technical Business Analysis / Integration Analysis / Implementation / Solutions-focused roles with demonstrated ownership of delivery artifacts and cross-functional execution
1+ years of experience working in Health Information Technology, Marketing, or Commercial field(s)
Strong technical understanding on how healthcare systems operate
Demonstrated ability to gather, analyze, and document requirements and translate needs into solution designs, test plans, and implementation-ready documentation
Demonstrated ability to perform the essential duties of the position with or without accommodation
Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.
Nice to have:
Experience supporting healthcare interoperability and/or EHR-related workflows in a client-facing or cross-functional delivery environment
Experience in process and systems improvement, including testing/validation, user training, SOP development, and post go-live support