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Are you a seasoned Business Analyst looking to lead a critical financial transformation initiative? Our client, a major enterprise organization in Calgary, is seeking a strategic and process-driven Senior Business Analyst to spearhead their Payment Services Optimization project for a 6-month initial contract. This is a unique opportunity to own the requirements gathering for a complex integration initiative, driving automation and efficiency across organizational processes. If you excel at facilitating high-level workshops, navigating complex stakeholder landscapes, and translating financial goals into technical realities, this role offers the perfect platform to showcase your expertise.
Job Responsibility:
Document current and future payment service processes including reconciliation, error management, and commissions
Facilitate workshops with process owners and subject matter experts to define business, financial, and operational goals
Create comprehensive Business Requirement Documents (BRDs) and RACI matrices to support the optimization strategy
Lead business process walkthroughs to assess the impact of anticipated changes on complex systems and organizational structures
Manage stakeholder engagement effectively to navigate organizational change and mitigate resistance regarding process automation
Identify interdependencies across multiple workstreams to ensure harmonization of deliverables between cross-functional teams
Prepare high-level functional and non-functional requirements to support the transition into the project execution phase
Requirements:
Experience as a Business Analyst supporting large, complex enterprise initiatives, particularly within Finance, Energy, or similar industries
Proven ability to facilitate in-person workshops and manage relationships with diverse stakeholders in a hybrid setting
Strong proficiency in standard BA tools and methodologies for process mapping, data analysis, and requirements documentation
Experience with financial processes such as payments, reconciliation, and commissions is highly preferred
Ability to work onsite in Calgary to collaborate closely with leadership during the initial requirements gathering phase
What we offer:
Opportunity for contract extension through late next year as the project moves from the initial requirements phase into execution
Work on a high-visibility initiative focused on automation, best practices, and optimizing end-to-end financial payment processes
Hybrid work environment based in Calgary combining independent focus time with collaborative in-person workshops
Engage directly with senior stakeholders and process owners to drive significant organizational change and reduce manual efforts
Play a pivotal role in a major enterprise integration project involving complex system touchpoints and cross-functional teams