Senior Business Analyst (Digital Operations) Job at Robert Half (Houston)

Senior Business Operations Analyst

As a Business Operations Analyst, you will act as a cross-functional layer that ...

Location

United States , New York

Salary:

76500.00 - 90000.00 USD / Year

Figure

Expiration Date

Until further notice

Requirements

BA / BS degree or equivalent practical experience
2 - 4 years of experience in management consulting, investment banking, or business operations at a high-growth company
Strong organizational and project management skills
Intellectual curiosity and great data skills
Solid analytical, problem solving and interpersonal skills
Passion to do whatever it takes to solve complex problems and build scalable processes
Comfort working in a high growth, constantly changing environment
Experience working sales teams

Job Responsibility

Grow and develop Figure’s Digital Assets business through business planning, reporting, and strategic analysis
Develop executive reporting for pipeline management, process measurement, and identifying indicators for future improvement opportunities
Structure complex and ambiguous strategic problems for the Figure leadership team
Own critical components of budgeting and forecasting processes
Assist with external operational reporting (10-K / 10-Q)
Create reporting for internal stakeholders to track progress versus OKRs
Help develop and utilize frameworks to structure the team’s thinking, drive visibility, and facilitate alignment
Analyze large amounts of information and data quickly and effectively to reduce complexity and make actionable recommendations for Figure

What we offer

25% annual bonus target, paid quarterly
Company equity in the form of RSUs
Comprehensive health, vision, and dental insurance with 100% employer-paid premiums for employees and their dependents on select plans
Company HSA, FSA, Dependent Care, 401k, and commuter benefits
Employer-funded life and disability insurance coverage
11 Observed Holidays & PTO plan
Up to 12 weeks paid family leave
Continuing education reimbursement

Fulltime

Senior Business Analyst – Fintech / Digital Wallet Platform

Senior Business Analyst – Fintech / Digital Wallet Platform - Drive fintech wall...

Location

India , Chennai

Salary:

Not provided

WhiteBlue

Expiration Date

Until further notice

Requirements

Lead requirement workshops and stakeholder discussions
Understand and document wallet operating models and transaction workflows
Prepare functional requirements, user stories, and acceptance criteria
Collaborate with architecture and engineering teams on integration-heavy platforms
Analyze settlement, reconciliation, payout, refund, and reversal workflows
Support MVP scope definition and phased rollout planning
Identify requirement gaps, ambiguities, and dependency risks
Support UAT planning and production readiness activities
Mentor and guide junior Business Analysts, support task allocation, review deliverables, and ensure quality of BA outputs across the team
Strong understanding of digital wallet ecosystems and fintech platforms

Job Responsibility

Drive fintech wallet platform analysis, workflows, and stakeholder requirements

Fulltime

Senior Analyst - Digital Payments Business Development & Partnerships

As Senior Analyst, you will support the Global Digital Payments Business Develop...

Location

United States , New York

Salary:

78000.00 - 124750.00 USD / Year

Amex

Expiration Date

Until further notice

Requirements

2+ years experience in partner management, strategy, business development, fintech, digital payments, or a quantitative/analytical role
Demonstrated proficiency leveraging AI tools to enhance day-to-day workflows, with curiosity and initiative to test and adopt emerging technologies
Strong analytical and quantitative capabilities, with experience interpreting, manipulating, and deriving insights from data to support performance reporting and decision-making
Excellent organizational and program management skills, with experience working across cross-functional teams to drive alignment, accountability, and structured execution
Natural problem solver who enjoys building scalable systems and processes in a dynamic, fast-paced environment
Exceptional written and verbal communication skills, with the ability to collaborate effectively with stakeholders across functions and seniority levels
Self-starter with demonstrated ownership and intellectual curiosity, comfortable operating independently and within highly collaborative, cross-functional teams
Strong interest in digital payments, Big Tech, eCommerce trends, AI, and digital products
Bachelor’s Degree required

Job Responsibility

Support business operations across digital wallet partnerships, including partner-facing performance reporting, KPI tracking, and executive briefing materials
Identify and pilot opportunities to embed AI tools into team workflows (e.g., reporting automation, document drafting, knowledge management, tracking processes) and share best practices to enhance team productivity and scalability
Own cross-wallet reporting and analytics exercises–distilling insights from dashboard, identifying performance trends and risks, and owning internal performance communications and monthly KPI updates
Manage partner payment and fee reporting, including reporting submission, invoice reconciliation, diligence, and remediation of open items
Support cross-wallet regulatory compliance tracking and provide BD team engagement in regulatory change management workstreams as needed
Support digital wallet expansion to international markets by owning pre-launch operational activities to ensure launch readiness (e.g., vendor setup, launch checklists, etc.)
Collaborate with global and local marketing teams on wallet marketing initiatives and incentives, synthesizing performance results and communicating business impact to internal and partner stakeholders
Support broader wallet strategy initiatives by monitoring digital wallet and payments industry trends, synthesizing competitive insights, and contributing to special projects as business needs evolve

What we offer

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Fulltime

Sanctions & AML Senior Analyst Operations Expert for Digital Assets

Sanctions & AML Senior Analyst Operations Expert for Digital Assets, the purpose...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Sanctions
risk management
compliance – banking ops or fin tech industries

Job Responsibility

Analyzing on-chain and off-chain data using specialized blockchain analytics tools to identify suspicious transactions and Travel Rule packages
Analyzing non-digital transactions in securities and cash transfers for their compliance with relevant sanctions regimes
Investigating and dispositioning alerts generated by digital asset, non-digital securities, and cash transactions
Screening customer wallet addresses against applicable sanctions, internal, and other relevant watchlists
Screening non-digital securities holdings of Citi’s clients against applicable sanctions
Conducting and documenting enhanced due diligence on digital asset, non-digital securities, and cash transactions
Preparing comprehensive case files with clear justifications for escalation to the second line of defense or for potential regulatory reporting
Executing control actions, such as blocking transactions, in response to confirmed matches with sanctioned parties or prohibited activities
Identifying and assessing emerging AML, fraud and sanctions evasion typologies and risks specific to the digital and non-digital assets ecosystem
Contributing to the development, testing, and tuning of blockchain, securities on-exchange, and OTC transactions monitoring rules to enhance detection accuracy and reduce false positives

Fulltime

Senior Business Analyst / IT Business Partner (CRM)

Join a key role at the intersection of business and technology, where you will a...

Location

Salary:

Not provided

Cyclad Sp. z o.o.

Expiration Date

Until further notice

Requirements

Strong experience as a Senior Business Analyst or IT Business Partner
Proven background working with CRM systems (Salesforce or similar)
Experience in application lifecycle management and BAU service ownership
Excellent stakeholder management skills, including senior leadership
Experience managing vendors and external partners
Knowledge of cloud and integration environments (Azure preferred)
Understanding of enterprise architecture, security, and compliance
Availability to work within UK & Ireland business hours

Job Responsibility

Act as a trusted advisor to Sales, Trade, and Commercial stakeholders
Translate business needs into technology solutions and roadmaps
Provide guidance on risks, dependencies, and investment decisions
Identify opportunities to simplify systems and improve operational efficiency
Take end-to-end ownership of CRM platforms (administration, configuration, releases)
Manage change requests, enhancements, defects, and UAT processes
Ensure data quality, integrity, and system stability
Oversee lifecycle of business-critical applications supporting commercial operations
Ensure system stability, vendor performance, and service continuity
Maintain compliance with architecture, security, and governance standards

What we offer

Opportunity to combine Business Analysis and IT Business Partnering
Strategic, high-impact role within commercial and sales domains
Work in an international environment
Exposure to modern CRM, cloud, and AI solutions
Fully remote setup with collaboration across global teams

Fulltime

Digital Software Engineering Senior Lead Analyst - Senior Vice President

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in an Enterprise Architecture role with subject matter expertise in one or more areas
Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai), and internet and mobile / web frameworks (Angular, iOS and Android) and apps
Effective Citi architecture leader working with internal stakeholders and supported by external vendors to enable the best solution: secure, performant and scalable
Hands-on expertise in developing robust, enterprise-grade applications leveraging modern technology stacks, including Frontend development using Angular or similar JavaScript frameworks
Backend development utilizing Java microservices architecture
Designing and implementing RESTful APIs
Demonstrable expertise in utilizing modern development tools and technologies across all phases of the Software Development Life Cycle (SDLC) (e.g., GitHub Co-pilot, or equivalent)
Working knowledge and adherence to industry best practices and established software development standards
Demonstrated strong people management skills, including team development, mentorship, and performance management
Proven project management skills, with the ability to oversee project planning, execution, and successful delivery within established scope, budget, and timelines

Job Responsibility

Accountable for defining the technology strategy for Digital team in alignment with Citi Technology
Collaborate to help create reliable, scalable, and high-performance services and architectures
Develop cohesive interpersonal working relationships with all peers and team members
Utilize comprehensive knowledge of multiple technological disciplines to achieve objectives by providing leadership and guidance to the teams responsible for architecting, implementing and performing continuous improvement to products
Work style is very independent, requiring little or no guidance by more senior architects
Decisions will make a significant, measurable impact on the business goals for different lines of business
Play a significant role with PMTs, TPMs and SDEs to determine potential technological designs and approaches
Assist in the planning and managing of assignments generally involving large budgets, cross functional and / or multiple projects simultaneously
Effectively understand and analyze both technical and business risks and impact
Be part of the design review board that will focus on the design process, search for generic patterns, and share best practices across the organization

Fulltime

Digital Software Engineering Senior Lead Analyst - Senior Vice President

The Digital S/W Eng Sr Lead Analyst is a strategic professional who closely foll...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience in an Enterprise Architecture role with subject matter expertise in one or more areas
Exhibit expertise in all aspects of technology by understanding broader patterns and techniques as they apply to Citi’s internal and external cloud platforms (AWS, PCF, Akamai), and internet and mobile frameworks (Angular, JFP, and iOS and Android native)
Effective Citi architecture leader working with internal stakeholders and supported by external vendors to enable the best solution: secure, performant and scalable
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Accountable for defining the technology strategy for Digital team in alignment with Citi Technology
Utilize comprehensive knowledge of multiple technological disciplines to achieve objectives by providing leadership and guidance to the teams responsible for architecting, implementing and performing continuous improvement to products
Assist in the planning and managing of assignments generally involving large budgets, cross functional and / or multiple projects simultaneously
Be part of the design review board that will focus on the design process, search for generic patterns, and, at the same time, share best practices across the organization
Have a wider understanding of the technical strategy for a particular architecture, platform or solution
This position acts as advisor or coach to new or lower level architects
Contribute to brown bags, external publications, user-group leadership, speaking opportunities at industry conferences while raising Citi’s GCT profile
Understand the business impact of your systems and show good judgment when making technical trade-offs between your team’s short-term technology or operational needs and long-term business needs
Code submissions and approach to work are exemplary
Appropriately assess risk when business decisions are made

Fulltime