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Senior Business Analyst (Data & Credit Risk)

Australia, Sydney · Job Posted April 01, 2026
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Job Description

FinXL IT is seeking a Senior Business Analyst to join our consulting team and be deployed with a leading Telecommunications client on a key transformation engagement. This role sits within the Customer Identity and Access Management (CIAM) team, focusing on delivering secure, seamless, and accurate identity experiences across all customer segments.

Job Responsibility

  • Map complex business requirements for the development and implementation of CIAM programs
  • Bridge the gap between broad program goals and specialist projects in identity verification
  • Translate industry regulations and internal policies into actionable project requirements
  • Develop reporting to monitor controls within end-to-end customer identity processes
  • Outline necessary controls and build monitoring to identify policy exceptions and gaps
  • Document requirements to support the unification of authentication across all channels
  • Partner with senior stakeholders to provide data-driven insights that drive process improvement

Requirements

  • Extensive experience as a Senior Business Analyst within large-scale enterprise environments
  • Deep understanding of Customer Identity and Access Management (CIAM) or Identity security
  • Familiar with and experience in Credit Risk Management as a Credit Analyst or related position, ideally with a Telco, Bank or Financial Institution
  • Proven ability to translate regulatory requirements and risk policies into technical specs
  • Strong technical curiosity and expertise in data-led process design and reporting
  • Experience in fraud prevention, identity theft mitigation, or customer authentication
  • Exceptional stakeholder management skills with exposure to Senior Management and Risk
  • Ability to work across cross-functional teams including Engineering, Sales, and Finance

What we offer

  • Hybrid working arrangement to get your best work done! (2-3 days in the office)
  • Lead high-profile Customer Identity & Access Management (CIAM) programs
  • Drive data-led process improvements across identity and fraud prevention
  • Influence senior leadership across Finance, Risk, and Digital divisions

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