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As a Sr. Business Analyst II, you will drive successful ERP data conversions, system integrations, and define use cases and process maps of linked applications for our clients in the construction industry Reporting to the Vice President of Development Services, you will lead project teams, manage client relationships and mentor analysts and consultants. Palmer is committed to your professional growth through ongoing training and advancement opportunities which includes project and people management.
Job Responsibility:
Manage entire ERP data conversion lifecycle including strategy, requirements gathering, mapping, cleansing, extraction, loading, validation, and go live
Defining and enforcing conversion methodology including data conversion scope, data conversion cycles, acceptance timelines and acceptance criteria
Develop data mapping documentation for master, transactional, and historical data
Lead cutover planning, final extract/load activities, data freeze coordination and go-live validation
Coordinate integrations across ERP, CRM, HRIS, payroll, project management, and financial systems
Document integration specifications, data flows, and interfaces
Lead day-to-day work of data conversion project teams
Ensure adherence to mapping, validation, and delivery standards
Run working sessions with client SME’s to resolve mapping logic
Review and Approve team deliverables prior to client delivery
Business Process Root Cause Analysis of inefficiencies or issues in clients’ processes, developing solutions that address root causes
Business Process Improvement Consulting, including actionable recommendations to optimize workflows, improve data, and increase efficiency
Development Advising on the design and architecture of dashboards, integrations, and other deliverables based on client needs
Technical Solution Design for robust and scalable solutions that address client requirements align with their business objectives
Create project plans, schedule tasks, and assign resources using designated systems
Manage meetings, including preparing meeting agendas and status updates
Document and manage issues, ensuring open issues are resolved proactively
Track project maintenance, including budget vs. actual, at-risk tasks, resource constraints, backlog, and project closeout activities
Manage project scopes, ensuring project milestones are achieved on time and within budget
Follow Palmer’s project controls and monitor project risks to mitigate potential issues
Translate discovery information, client needs, and Palmer’s tailored approach into Statements of Work (SOWs) that detail client commitments, Palmer deliverables, timelines, fee estimate, and necessary resources
Prepare hours and cost estimates to complete the work and prepare deliverables
Lead or partner in proposal writing in response to RFPs, when project complexity requires a more unique approach, or when the client is new to Palmer
Present proposals to clients, addressing questions and concerns and (as needed) supporting leadership in negotiating final contracts
Develop an understanding of Palmer’s range of services and solutions
The ability to recognize and communicate opportunities with other service lines to build on our clients’ success
Foster a collaborative and inclusive work environment
Review and approve weekly timesheets, guiding employees when timesheet corrections are needed before approval
Review and approve employee expense reports, guiding employees when expense report corrections are needed before approval
Provide guidance on annual development plans, helping prioritize training & development opportunities and reviewing and approving requests
Support professional growth through coaching and mentoring
Provide guidance in establishing annual goals in alignment with company and/or practice area goals and with employees’ career goals
Manage employee performance including providing ongoing constructive feedback, conducting mid-year and year-end reviews
As necessary, manage performance issues through performance improvement plans or other appropriate means
Complete other project and internal tasks as assigned
Requirements:
5+ years in ERP Data Conversion, preferably in construction ERPs with a deep understanding of ERP module interdependencies (GL, AP, AR, JC, Payroll, etc.)
ETL Concepts
Demonstrated project management experience of the full lifecycle data conversions in construction ERPs
Ability to design and validate complex mapping structures
Experience balancing subledger to GL after conversion