Senior Business Analyst – Order Creation, Global Customer Service Job at ResMed (Kuala Lumpur)

Senior Billing AR Analyst

We’re looking for a Senior Billing & Collections Analyst to own day-to-day billi...

Location

India , Bengaluru

Salary:

Not provided

Fivetran

Expiration Date

Until further notice

Requirements

3+ years’ hands-on experience in billing, accounts receivable, cash application and collections (shared services or corporate finance experience preferred)
Practical experience with ERP/billing systems (NetSuite, SAP, Oracle or similar)
Strong spreadsheet skills (Google Sheets / Excel — pivot tables, reconciliations)
Experience performing bank reconciliations and AR sub-ledger reconciliations
Comfortable authoring and executing UAT test scripts for finance systems and tracking system defects
Excellent stakeholder management and customer service skills
strong attention to detail and a controls mindset
Strong written and verbal communication skills and the ability to work across global teams

Job Responsibility

Execute billing cycles and ensure timely, accurate invoice creation, distribution and correction in the ERP
Manage billing adjustments, credit/debit memos, chargebacks and maintain billing logs and audit trails
Apply customer payments (electronic, wire, checks, cards), reconcile payments to invoices and bank statements, and maintain high cash application accuracy
Own periodic AR sub-ledger reconciliations and support month-end and quarter-end close tasks
Support collections activity: aging analysis, dunning, customer follow-up, payment arrangements and escalation of delinquent accounts
Investigate and manage customer billing disputes
coordinate cross-functional resolution with Sales, Deal Desk, Order Management and Revenue Accounting
Develop and maintain AR reporting and KPIs (DSO, aging buckets, unapplied cash, dispute backlog) and deliver regular updates to stakeholders
Lead and participate in UAT for NetSuite and SFDC changes, payment gateway integrations, and billing/process enhancements
author UAT scripts and document defects

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Senior Billing AR Analyst

We’re looking for a Senior Billing & Collections Analyst to own day-to-day billi...

Location

India , Bengaluru

Salary:

Not provided

Fivetran

Expiration Date

Until further notice

Requirements

3+ years’ hands-on experience in billing, accounts receivable, cash application and collections (shared services or corporate finance experience preferred)
Practical experience with ERP/billing systems (NetSuite, SAP, Oracle or similar)
Strong spreadsheet skills (Google Sheets / Excel — pivot tables, reconciliations)
Experience performing bank reconciliations and AR sub-ledger reconciliations
Comfortable authoring and executing UAT test scripts for finance systems and tracking system defects
Excellent stakeholder management and customer service skills
strong attention to detail and a controls mindset
Strong written and verbal communication skills and the ability to work across global teams

Job Responsibility

Execute billing cycles and ensure timely, accurate invoice creation, distribution and correction in the ERP
Manage billing adjustments, credit/debit memos, chargebacks and maintain billing logs and audit trails
Apply customer payments (electronic, wire, checks, cards), reconcile payments to invoices and bank statements, and maintain high cash application accuracy
Own periodic AR sub-ledger reconciliations and support month-end and quarter-end close tasks
Support collections activity: aging analysis, dunning, customer follow-up, payment arrangements and escalation of delinquent accounts
Investigate and manage customer billing disputes
coordinate cross-functional resolution with Sales, Deal Desk, Order Management and Revenue Accounting
Develop and maintain AR reporting and KPIs (DSO, aging buckets, unapplied cash, dispute backlog) and deliver regular updates to stakeholders
Lead and participate in UAT for NetSuite and SFDC changes, payment gateway integrations, and billing/process enhancements
author UAT scripts and document defects

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

New

Medical Technologist

Location

United States , Sherman

Salary:

Not provided

Advocate Health Care

Expiration Date

Until further notice

Requirements

Bachelor's Degree or graduation from a Medical Technology program approved by the National Accrediting Agency for Clinical Laboratory Sciences (NAACLS) or equivalent program in a science related field
No Experience Required
License/Registration/Certification Required: None Required

Job Responsibility

Performs, evaluates, and monitors laboratory tests as authorized within established protocols, selecting and performing additional procedures when indicated
Monitors workflow and makes necessary adjustment to complete work in an appropriate time frame
Evaluates results for clinical significance, validity and appropriateness
Follows prescribed policy in the reporting and notification of test results
Performs and documents calibration, maintenance and repair of instruments and equipment
Recognizes indicators of test and/or instrument malfunction
evaluates and implements appropriate corrections
Performs, documents and reviews quality control and quality assurance for improvement according to established protocol
Evaluates quality control results and takes corrective action when indicated
Ascertains that specimens are properly labeled and suitable for testing

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

LPN - Atrium Health Levine Children's Rea Village Pediatrics

Essential Functions: Demonstrates the knowledge and skills necessary to provide ...

Location

United States , Charlotte

Salary:

24.10 - 36.15 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Licensed Practical Nurse with current license to practice in applicable state (dependent on the practice's physical location) required
Graduate of an Accredited School of practical nursing required
Previous medical office experience preferred
BLS required per policy guidelines
Must speak, read, and write Basic English fluently
Intact senses of sight, hearing, smell, and touch
Manual finger dexterity
Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies

Job Responsibility

Demonstrates the knowledge and skills necessary to provide care or arrange for the provision of appropriate care, for patients, as pertinent to the scope of nursing practice and specialty of the office setting
Appropriately and accurately documents all patient care/interactions in patient medical record
Participates in telephone triage by obtaining clinically appropriate data and symptoms from the patient and advises and instructs patients according to established protocols and/or orders from the provider
Ensures that all ordered laboratory and diagnostic tests are tracked and logged, and that the provider is presented with all test results
Pre-visit planning with provider and care team
Medication administration, including injections
Check vital signs, height, weight
Assist with reviewing medication history and updating medication list
May assist with satisfaction of pertinent health maintenance requirements
Assists providers during procedures and examinations and performs instrument and room clean-up

What we offer

Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Neurodiagnostic Technologist

Performs routine and complex EEG's according to laboratory standards. Assist wit...

Location

United States , Shelby

Salary:

25.30 - 37.95 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

High School Diploma or GED required
Graduate from an accredited END program with 3 years experience preferred
EEG registry required (ABRET)

Job Responsibility

Performs routine and complex EEG's according to laboratory standards
Assist with technical operation of specialized neurodiagnositic procedures including long term monitoring, evoked potentials and intraoperative evoked potential monitoring
Performs visual, auditory and somatosensory evoked potentials in the laboratory, intensive care unit, and operating room or patient care areas, using standards of practice
Performs the daily technical operations in EMU, including documentation, preparation of weekly conference materials and archiving data
Performs routine and complex EEG procedures including portable, sleep-deprived, neonatal and ECS studies
Identify and correct basic equipment problems when they occur
Performs EEG procedures using appropriate test strategy, montages, filter setting and including the archive and transfer of records
Adopts methods and instrumentation to obtain optimal results based on history, clinical observations, and EEG findings
Performs long-term video/EEG monitoring of patients with scalp and intracranial electrodes
Adheres to standards of practice for electroencephalogram recordings

What we offer

Sign-on bonus
Paid Time Off programs
Medical, dental, vision, life, and Short- and Long-Term Disability benefits
Flexible Spending Accounts for eligible health care and dependent care expenses
Adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunities for career advancement

Fulltime

New

Registered Nurse (RN) - AH Cabarrus-Medical Telemetry and Family Medicine-PT Days

Location

United States , Concord

Salary:

38.20 - 57.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Completion of an accredited or approved program in nursing
Registered Nurse license issued by the state in which the teammate practices
Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association

Job Responsibility

As a skilled and compassionate RN, you will play a pivotal role in providing and coordinating comprehensive patient care through the nursing process to deliver safe, therapeutic care in accordance with established standards, policies, and procedures
Using evidence-based practice, clinical decision making, compassion, and skills communication while leading efforts to create the safest patient environment and the best patient experience across the continuum.

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Food Service Ambassador - Sanitationist

Location

United States , Park Ridge

Salary:

18.85 - 28.30 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Typically requires 1 year of experience in performing face-to-face customer service
Strong knowledge in food service from within a hospital, restaurant or a related environment
Excellent customer service skills and communication skills
Ability to work in close cooperation with nursing personal
Ability to multitask, route calls, greet patients, place orders, and troubleshoot food related issues
Ability to read and understand written and oral communications
Must be self-directed, able to work independently and make decisions with minimal supervision
Ability to maintain a friendly and cheerful demeanor
Excellent phone etiquette
Strong knowledge and understanding of food/drug interactions and food allergens

Job Responsibility

Acts as key contact person between food and nutrition and the patient
Obtains patient meal orders via call center or bedside following scripting and customer service standards
Provides patient with an orientation to Room Service and other department services
Delivers meals and collects patient trays after meals
Ensures satisfaction of patients with food items upon delivery
Records intake for patient calorie counts as ordered by physician or dietitian
Resolves any patients concerns
Document meal fluid intake for I & O
Receives and processes diet changes throughout the day
Document in the patient card file regarding food allergies, intolerances, preferences, and food / drug interactions

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Parttime

New

Athletic Trainer (LAT)

Conduct assessments of injuries and refer patients to the appropriate healthcare...

Location

United States , Burlington

Salary:

26.55 - 39.85 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Current Athletic Training certification by the Board of Certification for the Athletic Trainer (BOC)
Currently licensed or eligible for Athletic Trainer license issued by the state in which the teammate practices within 30 days of hire
Ability to complete American Heart Association Healthcare Provider (BLS), which includes CPR and AED training within 30 days of hire
Bachelor's degree in athletic training from a Commission on Accreditation of Athletic Training Education (CAATE) program
Excellent communication and interpersonal skills to include communicating with physicians, staff, community partners, and other patients/customers related to sports medicine
Demonstrated ability to work on a multidisciplinary team in order to effectively treat and understand the needs of the sports medicine patients
Demonstrated ability to independently make sound decisions regarding problems or operational issues
Strong writing and organizational skills
Able to lift up to 50 lbs. from floor to waist
Able to lift up to 10 lbs. from waist to overhead

Job Responsibility

Conduct assessments of injuries and refer patients to the appropriate healthcare services
Provide clear communication to patients regarding self-care, prevention, and treatment techniques
Develop and implement individualized treatment plans
Establish and execute treatment plans based on patient evaluations and health goals
Continuously monitor patient progress and adjust treatment as needed to ensure effective outcomes
Can direct athletes in performance enhancement programs for fitness or injury prevention
Identify and attend to factors affecting the patient’s physical and emotional comfort, ensuring sensitivity to diverse backgrounds and needs
Plan and facilitate patient discharge by providing at-home care instructions, family education, community referrals, and necessary equipment orders
Complete all required documentation according to department policies, including patient assessments, progress notes, and billing records, while ensuring compliance with insurance guidelines
Identify and support opportunities for community outreach to increase awareness of services and health education, fostering partnerships and potential referrals

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

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Senior Business Analyst – Order Creation, Global Customer Service

Job Description

Job Responsibility

Requirements

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