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We are seeking an experienced Senior Business Analyst to support complex enterprise technology initiatives and business transformation programs. The ideal candidate will have extensive experience gathering and documenting requirements, conducting business process analysis, supporting system modernization efforts, and collaborating with cross-functional teams to deliver high-quality solutions. This role serves as a critical liaison between business stakeholders, technical teams, vendors, and project leadership throughout the project lifecycle.
Job Responsibility
Analyze business operations, processes, systems, and user needs to identify opportunities for improvement and technology solutions
Elicit, document, validate, prioritize, and manage business, functional, technical, data, reporting, and interface requirements
Develop and maintain requirements traceability matrices from business needs through design, development, testing, implementation, and operational readiness
Conduct current-state and future-state assessments, gap analysis, impact analysis, dependency analysis, and business process modeling
Create and maintain use cases, user stories, acceptance criteria, business rules, workflow diagrams, process flows, and functional specifications
Collaborate with business stakeholders, application teams, infrastructure teams, data teams, security teams, and external vendors
Facilitate workshops, stakeholder interviews, requirement review sessions, and solution discussions
Support project planning, risk identification, issue resolution, and change management activities
Analyze system integrations, interfaces, data flows, source-to-target mappings, and reporting requirements
Assist with testing activities including test planning, test case review, defect management, and user acceptance testing
Prepare executive summaries, business cases, status reports, and project documentation
Support enterprise application modernization, system replacement, and digital transformation initiatives
Ensure project deliverables align with business objectives, compliance requirements, and organizational standards
Requirements
8+ years of Business Analysis experience in enterprise IT environments
Proven experience gathering, documenting, and managing business and system requirements
Strong experience with process analysis, process improvement, and business process modeling
Experience creating requirements traceability matrices, use cases, user stories, and functional specifications
Experience supporting large-scale IT projects involving multiple stakeholders and complex dependencies
Knowledge of Software Development Life Cycle (SDLC), Agile, Scrum, and Waterfall methodologies
Strong analytical, problem-solving, organizational, and communication skills
Ability to communicate effectively with both technical and non-technical audiences
Experience with data analysis, system integrations, interfaces, reporting, and business process transformation
Nice to have
Experience supporting legacy system modernization, system replacement, or enterprise transformation initiatives
Experience within Medicaid, Health & Human Services, Claims Processing, Eligibility Systems, Provider Management, Behavioral Health, IDD, Waiver Programs, or related public-sector environments
Experience supporting application development and infrastructure deployment projects
Familiarity with APIs, batch processing, data warehouses, reporting modernization, and modular architectures
Experience with state government IT projects, governance frameworks, or public-sector procurements
Professional certifications such as CBAP, PMI-PBA, PMP, Agile, Scrum, or SAFe