Senior Business Analyst

We are hiring a Senior Analyst to partner closely with our Healthcare Product te...

Location

United States , Boston

Salary:

120000.00 - 155000.00 USD / Year

Whoop

Expiration Date

Until further notice

Requirements

4+ years of experience in a deeply strategic/analytical role, including partnership with clinical, product, data science, or engineering teams
Able to take broad questions, wrangle appropriate data, quickly isolate and model key insights, visualize results and communicate actionable recommendations
Strong storytelling skills – able to create compelling and concise presentations that convey actionable solutions to complex, ambiguous problems
Demonstrated success in influencing senior stakeholders and leadership on strategic direction based on analytical recommendations
Experience working with data engineering and development teams on complex datasets
Advanced skills in SQL and general understanding of ELT (dbt) and data warehousing (Snowflake) structures, as well as data visualization (eg. Amplitude, Sigma, Hex). Python is a plus
Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions

Job Responsibility

Collaborate closely with Product, Digital & Connected Health, Software, UX, Data Science, Marketing, and Strategic Finance teams to break down and prioritize the product strategy and roadmap
Develop a deep understanding of WHOOP's database and tools to effectively drive data-driven proposals to internal stakeholders on necessary changes
Help build and refine health-specific KPIs, including engagement with relevant features, adoption of recommended behaviors, and member-reported value
Uncover insights about key member segments — including those managing hormonal health, cardiometabolic health, or looking for more personalized wellness support
Create repeatable tools and processes for analytics across new health features and algorithms— from data pipelines to dashboards and weekly health performance reviews
Collaborate with a high-performance team in a fast-paced environment, providing thought leadership to identify the most impactful ways to drive decisions and improve retention

What we offer

equity package

Fulltime

Senior Internal Data Analyst

Support the next stage in evolving our internal data operations - bringing toget...

Location

United Kingdom , London

Salary:

55000.00 - 65000.00 GBP / Year

Made Tech

Expiration Date

Until further notice

Requirements

Fluency in both technical (SQL, Schema, API) and commercial (Margin, Retention, Utilisation) languages
Understanding of relational databases
Ability to write complex SQL queries
Ability to use data visualisation tools (e.g., Looker)
Experience with business data systems (e.g., Kantata SX, Salesforce, HiBob, Pinpoint, Xero)
Strong data stewardship and quality focus
Commercial awareness of professional services business models (Utilisation, Billability)
Outcome-focused approach
High level of trustworthiness with sensitive data (GDPR)

Job Responsibility

Act as the bridge between raw business data and strategic decision-making
Own the integrity and reporting of data across critical business systems (Kantata SX, Salesforce, HiBob, Pinpoint, Xero)
Ensure data flows correctly, is structured logically, and is accessible automatically
Investigate data discrepancies using SQL or data visualisation tools
Design solutions for new dashboards and reports
Partner with stakeholders (Finance, People) to translate commercial needs into technical data requirements
Act as Data Steward to improve data validation rules and processes
Guide engineering teams on data warehouse build and requirements

What we offer

30 days of paid annual leave
Pension - up to 6% matched
Flexible Parental Leave
Part time remote working
Paid counselling as well as financial and legal advice
Flexible benefit platform including Smart Tech scheme, Cycle to work scheme, individual benefits allowance for Health care cash plan or Pension plan
Optional social and wellbeing calendar of events

Fulltime

Data Governance Senior Lead Analyst

The Data Governance Foundation Sr Lead Analyst is responsible for leading activi...

Location

Canada , Mississauga

Salary:

145100.00 - 217700.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience, Banking or Finance industry preferred in a Data Governance/ Data Management/ Process Engineering or related area
Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences
able to drive consensus, and influence relationships at all levels
Collaborates effectively by building partnerships and working well with others to meet shared objectives
Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail
Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them
Working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large, financial services firms
Strong knowledge of data governance models and operating models within complex organizations.
Perform deep‑dive data analysis using spreadsheets and reporting tools to identify trends, root causes, systemic issues, and recurring risks across data controls and governance metrics.

Job Responsibility

Liaise with partners to lead in establishing, managing and implementing policy adoption plans, compliance metrics, communications and training
Lead business analysis through collection, analysis, review, documentation and communication of business needs and requirements, to understand requirements and aligning these to Data Governance and/or Data Risk and Controls standards to drive appropriate solutions
Contribute to the establishment of Data Governance and/or Data Risk and Controls standards in alignment with Enterprise Chief Data Office, and ensure proper documentation of processes
Support key Data Transformation projects across the organization as Subject Matter Expert in data policies
Lead activities to ensure roles and responsibilities related to data are understood and implemented across businesses
Collaborate with colleagues to ensure timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes
Capture requirements, develops delivery plans and manages the entire lifecycle of metrics and report production
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Lead enterprise data concern remediation frameworks, establishing clear oversight, escalation, and accountability models across multiple data governance pillars (e.g., quality, lineage, privacy, retention).
Partner with business, technology, and data teams to reimagine how governance is designed, communicated, and adopted.

Fulltime

Senior Data Analyst

BrainFinance is a leading financial technology company that provides responsible...

Location

Canada , Montreal

Salary:

Not provided

BrainFinance

Expiration Date

Until further notice

Requirements

Degree in Software Engineering, Data Science, Statistics, Economics, or a related field (Bachelor’s or Master’s)
At least 7 years of experience in data analysis, reporting, or business intelligence, with expertise in interpreting large datasets
Knowledge of contact center operations (customer service and collections), including key performance indicators (KPIs)
Experience in marketing support: trend analysis and campaign performance optimization
Proficiency in analysis tools (SQL, Python) and BI platforms (Power BI, Tableau)
Familiarity with web analytics (Google Analytics) to assess traffic and user engagement
Strong skills in database management and dashboard creation
Expertise in statistical analysis (regression, hypothesis testing, forecasting) and experimental design (A/B testing, geographic testing)
Experience in developing and tracking KPIs to evaluate operational and marketing performance
Solid understanding of compliance, risk, and customer engagement metrics

Job Responsibility

Design, automate, and maintain detailed performance reports, dashboards, and scorecards that provide insights into key contact center metrics (Collections and Customer Service)
Develop weekly and monthly performance reports for the senior leadership team
Leverage BI tools such as Power BI and Tableau to create accessible, user-friendly dashboards and visualizations
Ensure data accuracy and integrity through Quality Assurance (QA) checks prior to dashboard releases
Monitor and analyze compliance-related metrics for debt collections and customer service to ensure adherence to legal, regulatory, and internal policy requirements
Provide timely reports and actionable insights to help mitigate risk and support audit processes
Track the effectiveness of risk mitigation strategies through continuous monitoring and reporting
Identify trends and patterns in contact center data to inform leadership on performance gaps, customer pain points, and operational inefficiencies
Analyze extensive datasets to uncover actionable insights and provide recommendations for improvement
Examine operational data to pinpoint risks and weaknesses in business operations

What we offer

Group Insurance (Health and Dental)
Retirement Savings Plan (RSP)
Virtual healthcare
Employee Assistance Program (EAP)
Hybrid - Office / remote (the team is in the office on Wednesdays)
Additional Days off (Moving day, Birthday, 5 personal days)
Health and Wellness Program
Office perks: Event Coordinator responsible for social activities, 5-7, snacks provided, yoga and meditation room
Paid subscription to training tools
Benefits for public transportation (Bixi, Opus)

Fulltime