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Senior Business Accountability Specialist

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Chandler

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Category:
Consulting

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Contract Type:
Employment contract

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Salary:

84000.00 - 149400.00 USD / Year

Job Description:

Wells Fargo is seeking for a Senior Business Accountability Specialist, accountable for managing Issues and Corrective Actions throughout the Wells Fargo issue management lifecycle, specifically focusing on Risk Identification and closure documentation and approvals.

Job Responsibility:

  • Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns
  • Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
  • Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment
  • facilitate decision-making and issue resolution, and support implementation of developed solutions and plans
  • lead peers and key business partners to meet deliverables and drive new initiatives
  • Collaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategies
  • Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials
  • May serve as a mentor for lower-level staff
  • Coordinates preparation, submission, and approvals of documentation during Issue intake, closure, and tollgates
  • Coordinates evidence gathering for submission to multiple stakeholders for approval
  • Develops teams Standard Operating Procedures, and desk instructions
  • Lead complex initiatives with broad impact and act as key participant in large scale planning
  • Review and analyze complex larger-scale or longer-term challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors
  • Make decisions in complex situations that influence and lead the broader work team to meet deliverables and drive new initiatives
  • Act as an advisor to senior leadership to develop, influence and document issue risk remediation plans, for multi-faceted, highly complex, or long-term risk mitigation and control strategies
  • Strategically engage with all levels of professionals and managers companywide and serve as an expert advisor to leadership
  • Building strong partnership and collaboration with Business Control Management (BCM) team members, Business Aligned Control (BACO) Management Group, Internal Audit, Independent Testing & Validation (IT&V)
  • Provides guidance and support upon creation of Issues and CA as part of Pre-Vetting activities to ensure achievable remediation plans and timelines
  • Vet request for Issue or CA changes prior to approval and ensure leadership awareness & alignment
  • Provide Issue Management best practices, reference material and 'How to' procedures
  • Create Weekly, Issue and CA portfolio reporting and status collection utilized by BCM team to enter in veritas
  • Generates Weekly leadership meeting materials to ensure removal of impediments and escalation where needed
  • Facilitate monthly/ad-hoc meetings to review Issue Management activities and risk

Requirements:

4+ years of risk management and mitigation experience with an emphasis on issues management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through work experience, training, military experience, education

Nice to have:

  • Experience with Veritas issues and corrective actions
  • Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
  • Strong analytical skills with high attention to detail and accuracy
  • Strong communication and relationship building skills
  • Ability to interact with all levels of an organization
  • Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
  • Ability to facilitate meetings among remote resources
  • Technical writing experience
  • Experience developing and delivering executive level reporting, comfortable presenting to all levels of leadership
  • Ability to work in a fast-paced, deadline-driven environment
  • Ability to take initiative and work independently with minimal supervision in a structured environment
  • Experience developing and executing Quality Assurance reviews
  • Prior experience within IT department and knowledge of IT products/services
  • Problem resolution abilities
What we offer:
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance, critical illness insurance, and accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Additional Information:

Job Posted:
June 13, 2025

Expiration:
June 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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