Senior Business Accountability Specialist

• Lead or assist in execution of controls to ensure the Network organization maintains adherence to enterprise policies
• Lead or participate in moderately complex initiatives and deliverables within business and contribute to large-scale, cross-functional planning related to mitigation of current and emerging business risk issues and concerns
• Assess, analyze, and design moderately complex controls, protocols, and approaches with respect to risk mitigation and the control environment, including ensuring effective planning for sustainability, ongoing control adherence, reporting, measurement, technology impacts, and monitoring
• Independently make decisions and resolve moderately complex issues while leveraging solid understanding of the business’s functional area or products, operations, and regulatory environment
• facilitate decision-making and issue resolution, and support implementation of developed solutions and plans
• lead peers and key business partners to meet deliverables and drive new initiatives
• Collaborate and consult with peers, colleagues, and mid-level managers to address current and emerging risks associated with business activities and operations, and provide guidance or support in interpreting, developing, and implementing risk-mitigating strategies
• Partner with peers and the business in interactions with external parties to support appropriateness and timeliness of response, and effectiveness of communications and materials
• Act as an individual contributor to perform data quality review and trend analysis
• Become fluent in all Wells Fargo policies and tools
• Provide weekly/monthly/quarterly metrics and reporting when/where needed

4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Strong analytical skills with high attention to detail and accuracy
• Problem solver
• data analytics experience
• technical experience with Network/Security devices
• Certifications like ITIL v4
• Excellent verbal, written, and interpersonal communication skills
• Ability to interact with all levels of an organization
• Ability to quickly establish credibility to build and maintain effective working relationships
• Advanced Microsoft Office skills
• Ability to work effectively in a team environment and across all organizational levels
• Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
• Ability to meet stringent deadlines and facilitate meetings or present information to an audience
• Experience utilizing ServiceNow Change, Problem, Incident and Reporting modules