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Senior Business Accountability Specialist

United States, Charlotte · Job Posted June 10, 2026

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Job Description

This role supports efforts to enhance process maturity and strengthen the control environment across the business. The position contributes to initiatives that improve business models and supporting technical solutions deployed across the line of business. The individual will help ensure consistent delivery, assist with stakeholder communication, and support prioritization of work aligned to business needs and risk mitigation objectives.

Job Responsibility

  • Lead or participate in moderately complex initiatives and deliverables, contributing to cross-functional efforts focused on identifying and mitigating current and emerging business risk issues
  • Assess, analyze, and support the design and implementation of moderately complex controls, protocols, and risk mitigation strategies, including planning for sustainability, adherence, reporting, and monitoring
  • Independently make decisions and resolve moderately complex issues while leveraging an understanding of business operations, products, and regulatory requirements
  • Support the facilitation of decision-making and implementation of solutions
  • collaborate with peers and partners to meet deliverables and contribute to new initiatives
  • Participate in risk and regulatory activities related to technology monitoring policies, ensuring timely and accurate responses and supporting documentation
  • Assist in control evaluations, internal reviews, and audits by contributing to walkthroughs, documentation, and issue remediation efforts
  • Collaborate and consult with peers, colleagues, and mid-level managers to assess and address risks tied to business operations and recommend practical mitigation strategies
  • Contribute to the development of reporting, data analysis, and insights to support communication with business and risk partners
  • Partner with internal stakeholders and external parties to support effective communication, responsiveness, and alignment with expectations
  • Provide guidance and support to less experienced team members
  • may serve as a mentor when applicable

Requirements

  • 4+ years of risk management, business controls, quality assurance, business operations, compliance, or process experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 3+ years of experience in designing, testing, and/or executing controls
  • 2+ years in creating, maintaining, and managing reports and management presentations

Nice to have

  • Ability to analyze moderately complex problems and contribute to solution development
  • Strong communication skills with the ability to present information clearly to peers and stakeholders
  • Understanding of risk and compliance concepts within a regulated environment
  • Familiarity with industry frameworks such as COBIT, FFIEC, or ITIL
  • Experience supporting reporting, data analysis, or control monitoring activities
  • Willingness to learn emerging technologies and tools related to observability and monitoring

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