Senior Building Receptionist, Office Angels

Office Angels

Location:
United Kingdom, Newcastle Upon Tyne

Category:
Office Administration

Contract Type:
Not provided

Salary:

28000.00 GBP / Year

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Job Description:

Are you a passionate and dedicated individual with a flair for delivering exceptional customer service? Our client, a prestigious organisation, is seeking a Senior Building Receptionist to be the welcoming face of their amazing office environment. If you thrive in a dynamic setting and have a knack for managing multiple tasks while providing outstanding support, we want to hear from you!

Job Responsibility:

Assist the Building Manager in coordinating contract meetings and assessing supplier performance through KPIs
Establish a foundation for first-class customer service for all building guests and occupiers
Collaborate with internal and external partners to exceed client expectations
Provide effective administrative support, managing front-of-house activities and tenant relations
Handle inquiries from staff and visitors via multiple communication channels, ensuring clarity and efficiency
Conduct quality checks of common areas and liaise with cleaning teams to uphold high standards
Manage invoicing and monitor ongoing expenditure, keeping the Management Team informed of significant variances
Promote occupier engagement through meetings, forums, and networking events
Perform daily safety tours and periodic property inspections, ensuring all issues are promptly addressed
Maintain accurate property information, ensuring it is readily available to the Facilities Management team

Requirements:

2+ years in a self-managed Receptionist/Front of House or customer service role
Excellent IT literacy (Microsoft Office and Outlook)
Strong communication and organisational skills
Enthusiastic, accountable, and confident with a professional outlook
Tact, diplomacy, and confidentiality
Keen eye for detail with the ability to prioritise tasks effectively
Willingness to adapt to various duties and assist colleagues during absences

What we offer:

25 days of annual leave plus birthday leave
Access to health and wellbeing resources, including an Employee Assistance Programme, dental plan, and gym membership
Training in IOSH Managing Safely, Fire Marshall/First Aid, and more
Participate in the cycle-to-work scheme, eye care vouchers, and technology discounts
Opportunity to take volunteering days to give back to the community

Additional Information:

Job Posted:
April 28, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Building Receptionist