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Provide effective service and repair for customer’s building automation system.
Job Responsibility:
Providing timely responses to diagnose and repair source of customer concern by analyzing system requirements, test components and performing corrective action, including on-call, emergency and remote technical support as required
Performing inspections and preventive maintenance tasks for the control systems including point-to-point check-out, sensor calibration, and database back-up
Determining equipment needs and parts required for customer’s control system performance and proactively identify problems
Providing technical guidance to diagnose control systems concerns and ensure occupancy comfort
Ensuring proper set-points, schedules and sequences of operation are correctly programmed
Performing installations, start-ups & commissioning as needed
Promptly and accurately completing all required paperwork
Obtaining customer signature on all service work orders
Keeping service department supervisor informed of customer news, changes, or complaints
Providing Sales Team with leads
Requirements:
At least 2 years’ experience in building controls and automation, including Troubleshooting, diagnosis and repair of building management systems, plus exposure to programming
Proficiency and working knowledge of BACnet control systems and HVAC
Valid Drivers’ License issued by state of residence and in good standing
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