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Senior Broking Support, Reinsurance (Facultative)

Malaysia, Kuala Lumpur · Job Posted January 05, 2026
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Job Description

We are looking for a Senior Broking Support to join our Reinsurance team in KL, Malaysia. This is a hybrid role with the flexibility to work both virtually and from the office. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

Job Responsibility

  • Assisting brokers with all types of reinsurance placement services such as attending to queries, providing relevant advice, and gather market updates to team members
  • Responsible for renewal placement independently on accounts allocated by senior brokers
  • Managing the data management of the department by updating reinsurance placement activity on broker systems by processing data accurately and promptly
  • Preparing and checking contracts / slips / endorsements / invoices and all relevant documents as per timeline and standard operating procedures
  • Work with internal departments to ensure prompt billing and timely issuance of documentation
  • Collaborate with internal departments to manage claims, premium and credit control matters
  • Ensure compliance according to local regulations, standard operating procedures and corporate governance
  • Engage communication and collaboration with clients and reinsurers by building good relationship and network
  • Work on operational projects to improve and maintain service standards
  • Assist team and company’s marketing activities as and when required
  • Assist to monitor department’s revenue and prepare reports as required
  • Collaborate with colleagues throughout the Asia Pacific and Global Facultative network to achieve overall objectives in terms of standardisation of operations workflow and growth

Requirements

  • Possess a Bachelor's Degree in related field or equivalent
  • Minimum of 2 years in general insurance or related experience is a must
  • Excellent computer skills (especially in Microsoft Office – Excel)
  • Good communication skill in English (both written & oral)
  • Pleasant personality

Nice to have

Professional qualification in insurance is an added advantage

What we offer

  • Comprehensive benefits package
  • Inclusive workforce
  • Agile environment to manage wellbeing and work/life balance
  • Two “Global Wellbeing Days” each year
  • Variety of working style solutions
  • Continuous learning culture

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