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Wells Fargo is seeking a Senior Brokerage Relationship Manager aligned to the First Clearing line of business. This role focuses on supporting our correspondent firms by managing brokerage relationships and serving as the central point of contact for data‑related requests, operational data inquiries, and data service escalations. The ideal candidate brings experience with brokerage data, understands operations terminology, and can translate firm needs into clear, actionable workstreams across internal partners.
Job Responsibility:
Manage brokerage relationships and participate in moderately complex initiatives regarding servicing, support and growth
Identify opportunities for process improvements
Maintain and analyze moderately complex business, operational, or technical assignments that involve research, evaluation, and service
Build and maintain relationships and meet regularly with leaders to communicate trends and workable solutions
Provide recommendations to moderately complex issues and determine operational needs and manage relationships
Communicate trends and recommend solutions
Manage, support and resolve issues to ensure retention, growth and satisfaction
Provide analysis and negotiation of moderately complex contracts or issues
Manage projects, troubleshoots issues and follow up on operational, technical or transition issues
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Requirements:
4+ years of business relationship management, operations, or financial services experience, or equivalent demonstrated through work experience, training, military experience, or education
Experience working with brokerage operations, correspondent clearing, or financial services data
Familiarity using BETA screens
Strong understanding of operations terminology, back‑office processing, books & records, trade lifecycle, and reporting
Experience retrieving, validating, and delivering structured datasets
Familiarity with First Clearing or similar correspondent models
Ability to interpret complex issues and communicate them clearly to both technical and non‑technical stakeholders
Strong analytical skills with the ability to spot trends and propose workable solutions
Excellent communication and relationship‑management abilities
Experience collaborating across matrixed teams in a fast‑paced environment
Ability to manage multiple concurrent requests and deliver high‑quality results under time constraints
Maintain strong risk awareness, adherence to data handling protocols, and operational discipline