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Senior Branch Network Management Trainee

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States , Troy

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Category:
Banking

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Wells Fargo is seeking a Senior Branch Network Management Trainee (SAFE) for National Branch Network as part of the Consumer, Small and Business Banking division. This is an interim non-exempt position. Successful completion and certification of the Branch Manager Readiness program is a pre-requisite to transition into a manager role, based on branch vacancy. Employees who are currently in an Associate Branch Manager (ABM) or Branch Manager (BM) role with Wells Fargo at the time of hire will not participate in the Branch Manager Readiness program.

Job Responsibility:

  • Lead, manage and develop a diverse team of direct and indirect reports, creating a culture that fosters engagement and generates commitment and accountability to business outcomes
  • Lead a highly defined customer engagement process, coaching to specific behaviors that lead to an enhanced customer experience and drive growth in the business
  • Drive accountability for operational excellence
  • Execute policies and procedures in alignment with applicable regulations, as well as audit and escalation procedures
  • Manage the allocation of people and financial resources for the branch
  • Coach, develop and build a high performing team to execute on business strategies, achieve results, and drive growth of the business
  • Coach bankers to engage customers to understand their needs and work proactively to build relationships and help customers succeed financially
  • Resolve low to moderately complex issues regarding the customer and employee experience, risk, and growth of the team and the business to meet Branch Network business objectives
  • Identify opportunities for making banking easier for customers through education and demonstration of available digital options to support adoption and customer convenience
  • Lead the branch while engaging stakeholders, peers, and internal partners in collaborating and building strong partnerships to deliver a customer-centric experience
  • Mentor and guide talent development of direct reports and assist in hiring talent

Requirements:

  • 4+ years of banking, financial services, or Branch Network experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of leadership experience
  • This position requires SAFE registration at the time of employment
  • Ability to work a schedule that may include most Saturdays
  • Ability to travel in assigned geography up to 50% of the time during the first 6 months, depending on location
  • This position is not eligible for Visa sponsorship

Nice to have:

  • Management experience including hiring, coaching, and developing direct reports
  • Ability to build and inspire a team where adaptability, collaboration, and accountability to performance are critical to success
  • Ability to analyze performance, understand strengths and opportunities, and execute a plan that empowers employees to achieve business objectives
  • Exercise independent judgement and critical thinking skills to manage time, prioritize, and delegate tasks in a complex, fast-paced environment
  • Experience and knowledge in coaching across customer segments, including affluent, high net worth, and small business
  • Experience building and maintaining effective relationships with customers, internal partners and within the community
  • Extensive experience in asking questions and identifying complex financial needs in order to provide relevant options to customers
  • Ability to lead a team to influence, educate, and connect customers to technology and share the value of digital banking
  • Knowledge and understanding of banking industry laws and regulations, compliance controls, risk management and loss prevention
  • Ability to interact with integrity and professionalism with customers and employees
  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting, or military experience working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
What we offer:
  • robust benefits
  • competitive compensation
  • programs designed to help you find work-life balance and well-being
  • Relocation assistance may be available for this position

Additional Information:

Job Posted:
February 01, 2026

Expiration:
February 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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