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Senior Billing Specialist

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Robert Half

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Location:
United States , Boston

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Category:
Finance

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Contract Type:
Employment contract

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Salary:

Not provided
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Job Description:

We are in search of a Senior Billing Specialist to join our detail-oriented services team in Boston, Massachusetts. In this role, you will be instrumental in managing customer accounts, processing credit applications, maintaining customer records, and resolving inquiries. The role also involves the use of various software systems such as Accounting Software Systems, ADP - Financial Services, Concur, CRM, and ERP - Enterprise Resource Planning, among others.

Job Responsibility:

  • order, prepare, and distribute pre-bills for assigned billing partners/accounts
  • manage eBilling processes, implement changes as necessary
  • record and maintain accurate phase, task, and billing codes
  • prepare, finalize, and produce invoices for assigned accounts
  • assist with complex billing and on-demand requests (manual & electronic)
  • resolve billing issues through direct contact with partners
  • maintain and follow-up on unallocated funds
  • reprint invoices and provide copies as needed
  • produce ad hoc reports as requested
  • assist with billing overflow from other offices
  • update billing addresses and payer information
  • coordinate special client billing requests with Billing Manager
  • implement special rate arrangements with relevant teams
  • respond to Client Accounting emails and calls promptly
  • assist with client/attorney analyses and revised invoice balances
  • prepare client audit reports
  • maintain client/matter information with the Billing Compliance team
  • collaborate with collection coordinators on AR issues
  • work with Conflicts Department on new matter openings

Requirements:

  • 3-5 years of experience in a professional services environment, with law firm billing experience preferred
  • familiarity with financial/billing software and Finance/Accounting operations
  • experience with 'Aderant Expert' Billing System preferred
  • experience with electronic billing transmission across various eBilling platforms, BillBlast experience a plus
  • ability to manage a high volume of tasks, maintaining attention to detail and effective prioritization
  • proficient in MS Office, with strong Excel skills preferred
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • access to 401(k) plan

Additional Information:

Job Posted:
March 23, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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