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We are looking for a seasoned Billing & Revenue Operations leader with advanced expertise in Zuora to own and elevate our global subscription, billing, and revenue ecosystem. This role requires a strategic, highly autonomous operator who can independently drive system architecture, integrations, process optimization, and enterprise-level billing and revenue functions. The ideal candidate brings both hands-on mastery and the ability to influence cross-functional stakeholders at a senior level.
Job Responsibility:
Architect and oversee end-to-end billing operations within Zuora, ensuring accuracy, compliance, and scalability across complex subscription and revenue models
Lead advanced revenue recognition processes, including automation within Zuora Revenue, custom configurations, and technical oversight of ASC 606 compliance
Drive monthly/quarterly close activities with Finance, ensuring seamless alignment between billing, revenue, and the GL
Establish governance standards for billing data integrity, audit readiness, and system controls
Serve as the enterprise owner of Zuora, responsible for platform strategy, configuration, optimization, and roadmap execution
Design and maintain complex product catalogs, rate plans, charge models, workflows (Z-Workflow), notifications, and revenue rules
Manage and refine user roles, permission sets, and access frameworks with a deep understanding of compliance and security
Lead system testing cycles, regression testing, release management, and documentation for all Zuora updates and enhancements
Own all integrations between Zuora and downstream/upstream systems including Salesforce, ERP systems, payment gateways, and data warehouses
Collaborate with Engineering and RevOps to define data mapping, resolve synchronization issues, and optimize API or middleware-based data flows
Evaluate system performance and integration health, proactively identifying gaps, inefficiencies, and opportunities for automation
Lead design and testing for new integrations tied to scaling or transformational initiatives
Develop and implement a long-term operational strategy for billing and revenue, ensuring systems and processes support growth and evolving business models
Build robust SOPs, governance frameworks, and internal controls that improve accuracy, predictability, and audit readiness
Serve as a subject-matter expert to Executive Leadership, providing insights, forecasting support, and analysis on subscription metrics and revenue impacts
Deliver high-quality results with minimal direction, managing complex initiatives end-to-end while partnering across Finance, Sales Ops, Product, and Engineering
Requirements:
5–8+ years of direct experience in Zuora Billing and Zuora Revenue, including deep configuration, architectural design, and system ownership
Proven background leading enterprise-level billing and revenue operations within a SaaS or subscription-based environment
Strong command of ASC 606, revenue automation, and billing compliance requirements
Expert-level understanding of Zuora integrations, data models, APIs, and workflows
Demonstrated ability to operate independently, prioritize effectively, and manage complex cross-functional programs
Exceptional analytical, strategic thinking, and communication skills, with the ability to influence senior stakeholders
Nice to have:
Hands-on experience with Salesforce CPQ, NetSuite, or other ERP systems integrated with Zuora
Experience guiding or executing system migrations, Zuora deployments, or enterprise transformation projects
Background in scaling billing and revenue systems for rapid growth or global operations
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