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We are looking for an experienced Senior Benefits Analyst to join our team in New Brighton, Minnesota. This role offers the opportunity to work in a dynamic service industry environment, where you will play a key part in managing benefits operations and strategies for a large, multi-state workforce. As a Contract to permanent position, this role provides the potential for long-term career growth while contributing to critical organizational objectives.
Job Responsibility:
Ensure the accuracy of eligibility and deduction processes across benefits administration platforms, addressing file feed issues and conducting root cause analysis
Generate, reconcile, and analyze audits, reports, and dashboards related to eligibility, billing, grievances, and organizational metrics
Collaborate on the planning and execution of Annual Enrollment, including preparation of materials and smooth implementation
Support configuration and validation tasks for Annual Enrollment, working closely with the Benefits Manager to ensure successful execution
Manage vendor relationships for health and wellness programs, tracking service level agreements and ensuring compliance with plan governance standards
Coordinate contract reviews and manage repositories for assigned vendors, ensuring alignment with legal and business requirements
Handle complex invoice reconciliation processes, including credits, adjustments, and financial variance analysis in partnership with the finance team
Lead benefits-related due diligence for mergers and acquisitions, including data collection, plan comparisons, and cost modeling
Develop and execute change communication strategies for acquisitions and monitor post-close stabilization metrics
Address escalated team member issues related to enrollment, coverage, claims, and leaves with precision and care, while mentoring entry level analysts on best practices
Requirements:
Bachelor’s degree in Human Resources, Business Administration, or a related field
Minimum of 3–5 years of progressive experience in U.S. benefits management, preferably with multi-state populations
Proven expertise in vendor management, financial oversight, and contract administration
Advanced skills in Microsoft Excel and business intelligence tools, with a track record of implementing controls and process improvements
Familiarity with compliance requirements, including audits and filings related to benefits programs
Strong communication and relationship-building capabilities, thriving in a fast-paced and matrixed organizational structure
Demonstrated ability to manage benefits integration during mergers and acquisitions
Experience coaching and mentoring team members to uphold service standards and operational excellence
What we offer:
medical, vision, dental, and life and disability insurance