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Darwin Recruitment GmbH Logo Darwin Recruitment GmbH · IT - Administration

Senior BAS Service Technician

United States, Tampa · Job Posted January 16, 2026
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Job Description

We are seeking an experienced Senior BAS Service Technician to support enterprise-level building automation systems through centralized, desk-based operations. This role focuses on remote diagnostics, system troubleshooting, and service support across multiple vendor platforms using a Niagara-based front end. Minimal field travel is required. The ideal candidate brings deep hands-on service experience, strong diagnostic skills, and the ability to work independently in a fast-paced energy management or controls support environment.

Job Responsibility

  • Provide remote service, diagnostics, and troubleshooting for building automation systems across multiple sites
  • Respond to hot and cold service calls from a centralized Energy Management Office
  • Analyze BAS alarms, trends, and performance issues using a Niagara front-end platform
  • Support and troubleshoot systems from multiple controls manufacturers, including: JCI / FX, Distech, Trane, Other major BAS platforms
  • Perform system-level diagnostics related to: HVAC control logic, Network communication issues, Controller performance, Sensor and point anomalies
  • Coordinate with internal teams or field personnel when on-site intervention is required
  • Document findings, resolutions, and recommendations clearly and accurately
  • Maintain consistent service quality while managing multiple concurrent issues

Requirements

  • Tritium Niagara Certification (active or previously held)
  • Strong BAS service and diagnostics background
  • Proven experience supporting at least one major controls platform, such as: JCI / FX, Distech, Trane
  • Experience working with Niagara as an aggregation and front-end platform
  • Ability to troubleshoot multi-vendor BAS environments
  • Strong understanding of HVAC systems and control sequences
  • Comfortable working in a desk-based, remote support role
  • Fluent in English (Spanish not required)

What we offer

Potential conversion to full-time (FTE) for strong performers

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