Senior Banquet Manager Job at Solomon Page (New York)

Job Description

Our client, a luxury event space in Midtown Manhattan, is looking to fill the role of the Senior Banquet Manager. The Senior Banquet Manager assists in the daily oversight of Banquet Department operations, providing hands-on leadership, direction, and support to the banquet team to ensure the flawless execution of events and a consistently elevated guest experience in a high-volume, luxury hospitality environment.

Job Responsibility

Work closely within the banquet leadership team to ensure seamless communication, effective collaboration, and support to maintain banquet standards
Prepare and submit daily stewarding requisitions for china, glassware, flatware, and service equipment based on banquet events requirements
Complete daily beverage requisitions, ensuring appropriate product availability for all scheduled functions
Partner closely with the stewarding to ensure efficient storage, organization, and readiness of all banquet equipment
Work closely with purchasing department to ensure bar supplies and other key essential equipment is adequately stocked according to business needs
Partner with operations team to coordinate linen requests, uniforms, laundry, and other essential items
Provide real-time direction to banquet staff, ensuring smooth coordination between setup staff, service staff, sales, and culinary teams
Oversee event breakdown operations to ensure spaces are efficiently turned over for subsequent functions
Maintain visible leadership presence during all events, acting as a point of contact for operational issues and guest needs
Build and maintain strong professional relationships with clients, event planners, and catering partners to ensure satisfaction and repeat business
Respond to guest requests, concerns, and complaints promptly, professionally, and with a solutions-oriented approach
Ensure all guest experiences reflect the highest level of hospitality, service excellence, and attention to detail
Enforce strict adherence to food safety, sanitation, and alcohol service standards in accordance with company policies and local regulations
Conduct regular inspections of function rooms, public areas, storage areas, and service stations to ensure cleanliness, organization, and readiness
Ensure all banquet spaces consistently meet luxury presentation standards prior to guest arrival
Identify and address operational risks related to safety, equipment handling, and service execution
Communicate all event updates, changes, and special requirements clearly and efficiently across all departments, including culinary, stewarding, catering sales, and operations
Collaborate with Catering and Sales teams to ensure accurate translation of client needs into operational execution
Maintain smooth operational flow during multiple simultaneous events by prioritizing communication and resource allocation
Support administrative duties related to banquet operations, including reporting, scheduling input, and event documentation as needed

Requirements

Minimum of 1 year of banquet experience in a high-volume, high-end hospitality or event environment
Proficiency in Microsoft Office (Word, Excel, Outlook) and basic database systems
Fluent in English
Excellent written and verbal communication skills, with the ability to interact effectively with guests, team members, and leadership

Nice to have

Experience using Tripleseat, Prismm, Toast, Angus, and Kronos HR
ServSafe ® certified
TIPS ® certified

What we offer

Medical
Dental
401(k)
Direct deposit
Commuter benefits

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Senior Banquet Manager

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