Senior AWS Connect Engineer Job at ClearBridge Technology Group

Senior Software Engineer – AWS Connect / Lex

We’re partnering with a major UK enterprise expanding its AWS Contact Centre eng...

Location

United Kingdom , London

Salary:

Not provided

Harrington Starr

Expiration Date

Until further notice

Requirements

Proven experience as a Senior Software Engineer
Hands-on AWS engineering, especially: Amazon Connect
Contact Flows / IVR
Amazon Lex
Lambda (Node/Python)
Strong coding ability in TypeScript, modern JavaScript frameworks and Python
Experience integrating contact centre technologies into enterprise systems
Solid grounding in serverless, CI/CD, monitoring, and cloud-native engineering
Excellent problem-solving skills and communication

Job Responsibility

Design, develop and enhance services using Amazon Connect, Amazon Lex, Contact Flows, Lambda, and LLM-driven capabilities
Build new features and maintain existing products across multiple Connect environments
Write clean, maintainable code in TypeScript, JavaScript, and Python
Implement DevOps best practices: CI/CD, automated testing, monitoring, infrastructure-as-code
Participate in code reviews and uphold strong engineering standards
Troubleshoot complex issues across AWS services, contact flows and application layers
Stay current with emerging AWS and AI technologies to support continuous improvement

Fulltime

Senior Cloud Engineer (AWS & OCI focus)

We are seeking an experienced Multi-Cloud Engineer to manage and scale our hybri...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Networking (AWS & OCI): Hybrid Connectivity:Hands-on experience with AWS Direct Connect and OCI FastConnect, including cross-cloud peering and VPN configurations. AWS Stack:Proficiency in Control Tower Landing Zone, Transit Gateway, VPC Peering, NACLs, Security Groups, and AWS Network Firewall. OCI Stack:Expertise in OCI Landing Zone, Virtual Cloud Networks (VCN), Dynamic Routing Gateways (DRG), Service Gateways, and OCI Network Firewall. Core Fundamentals:Deep understanding of IPv4, BGP, and Next-Gen Firewalls. DevOps & Programming: IaC Tools:Expert level in Terraform and CloudFormation. Automation:Strong proficiency in Python for cloud automation and scripting. CI/CD:Practical experience with CodePipeline, Bamboo, and Terraform Enterprise/Cloud. Security & Governance: AWS Security:Deep knowledge of IAM (Roles/Policies), CloudWatch, CloudTrail, and Service Control Policies (SCPs). OCI Security:Proficiency in managing Identity Domains, IAM Policies (Allow statements, Compartment-level access), OCI Logging, and Cloud Guard. DNS Management:Managing public and private zones via Route53 and OCI DNS. Non-Technical Requirements: Problem Solving:Proven ability to troubleshoot and resolve complex cloud infrastructure incidents. Collaboration:Strong cross-functional teamwork and the ability to translate technical needs for business stakeholders. Adaptability:Eagerness to stay current with evolving cloud technologies in a fast-paced environment.

Job Responsibility

Infrastructure & Deployment: Multi-Cloud Management:Maintain and optimize core services across AWS (EC2, S3, RDS, Lambda) and OCI (Compute, Block Storage, Autonomous Database, Functions). Infrastructure as Code (IaC):Automate provisioning using Terraform, CloudFormation, and OCI Resource Manager to ensure consistency across environments. CI/CD Orchestration:Implement robust pipelines using the AWS CodeStar stack, BitBucket, Bamboo, and OCI DevOps service. Cloud Optimization:Drive cost efficiency and performance tuning through resource right-sizing and scalability strategies. Collaboration & Governance: Architecture Alignment:Partner with Security and App-Dev teams to design resilient, well-architected cloud solutions. Technical Advocacy:Provide expert guidance on cloud best practices and document architectures, standard operating procedures, and incident root causes. Security Enforcement:Implement governance frameworks like AWS Control Tower and OCI Landing Zones to maintain high security standards.

Senior Software Engineer - Connect Platform

As a Senior Software Engineer, you will contribute to several key initiatives fo...

Location

Canada , Remote, Ontario

Salary:

144200.00 - 169400.00 CAD / Year

Confluent

Expiration Date

Until further notice

Requirements

3-5 years of relevant software development experience
Proven track record of leading the delivery of large-scale, secure, highly available, low latency, high quality systems
Deep hands-on technical expertise in hyper-scale distributed systems engineering
Experience running production services in the cloud and being part of on call rotation
Expertise in cloud-native technology, including networking & security
Experience with Java, Kubernetes, and cloud platforms is highly valued
Strong collaboration skills and a growth mindset are essential, given the team’s cross-functional nature and focus on mentorship and operational excellence
Prior experience working on AWS, GCP, or Azure and a deep understanding of cloud best practices
Ability to influence the team, peers, and management using effective communication and collaborative techniques
Proven experience in leading and mentoring technical teams

Job Responsibility

Work with distributed systems, cloud-native development, and secure, scalable data integration
Architect a complex engineering system from end to end
Partner across engineering and other key stakeholders to create and execute the overall roadmap for delivering a top-notch Data Streaming Platform for our customers
Evaluate and enhance the efficiency of our platform’s technology stack, keeping pace with industry trends and adopting state-of-the-art solutions
Solve complicated technical projects with high quality and provide technical guidance to the team in specialized areas
Enhance the stability, performance, scalability, and operational excellence across multiple critical systems

What we offer

Remote-First Work
Robust Insurance Benefits
Flexible Time Away
The Best Teammates
Experience Ambassadors
Open and Honest Culture
Well-Being and Growth
Offers Equity

Fulltime

Senior Software Engineer - Connect Platform

As a Senior Software Engineer, you will contribute to several key initiatives fo...

Location

Canada , Remote Ontario

Salary:

144200.00 - 169400.00 CAD / Year

Confluent

Expiration Date

Until further notice

Requirements

3-5 years of relevant software development experience
Proven track record of leading the delivery of large-scale, secure, highly available, low latency, high quality systems
Deep hands-on technical expertise in hyper-scale distributed systems engineering
Experience running production services in the cloud and being part of on call rotation
Expertise in cloud-native technology, including networking & security
Experience with Java, Kubernetes, and cloud platforms is highly valued
Strong collaboration skills and a growth mindset are essential, given the team’s cross-functional nature and focus on mentorship and operational excellence
Prior experience working on AWS, GCP, or Azure and a deep understanding of cloud best practices
Ability to influence the team, peers, and management using effective communication and collaborative techniques
Proven experience in leading and mentoring technical teams

Job Responsibility

Work with global teams across timezones
Work with distributed systems, cloud-native development, and secure, scalable data integration
Architect a complex engineering system from end to end
Partner across engineering and other key stakeholders to create and execute the overall roadmap for delivering a top-notch Data Streaming Platform for our customers
Evaluate and enhance the efficiency of our platform’s technology stack, keeping pace with industry trends and adopting state-of-the-art solutions
Solve complicated technical projects with high quality and provide technical guidance to the team in specialized areas
Enhance the stability, performance, scalability, and operational excellence across multiple critical systems

What we offer

Remote-First Work
Robust Insurance Benefits
Flexible Time Away
The Best Teammates
Experience Ambassadors
Open and Honest Culture
Well-Being and Growth
Offers Equity

Fulltime

Senior DevOps Engineer (AWS)

We are looking for a Senior DevOps Engineer to join a part-time healthcare proje...

Location

Salary:

Not provided

Binariks

Expiration Date

Until further notice

Requirements

5+ years of hands-on AWS experience, including architecting and managing production environments
Strong expertise in AWS IoT Core, EKS/Kubernetes, RDS (PostgreSQL), S3, CloudWatch, IAM, VPC, and networking
Proven experience building CI/CD pipelines (GitHub Actions, CodePipeline, Jenkins, or similar)
Solid Infrastructure-as-Code skills (Terraform preferred, CloudFormation or CDK acceptable)
Experience with containerized deployments using Kubernetes/Docker in AWS (EKS)
Strong scripting skills (Bash, Python) for automation and toolchain development
Understanding of security best practices, certificate management, and encryption in AWS
Experience working in agile teams with sprint-based delivery (2–3 week sprints)
Great communication skills in English – ability to interact with client's PM and technical stakeholders and multi-cultural team
Self-directed and able to make informed decisions with limited documentation

Job Responsibility

Conduct an initial assessment of the existing AWS infrastructure, CI/CD pipelines, and deployment processes
provide recommendations and a prioritized improvement plan
Manage and maintain AWS services: IoT Core (MQTT, device certificates, fleet provisioning), EKS/Kubernetes clusters, PostgreSQL (RDS), InfluxDB/Timestream, S3, CloudWatch, SNS
Design and implement automated CI/CD pipelines (GitHub Actions or AWS CodePipeline) for build, test, and deployment workflows
Develop and maintain Infrastructure-as-Code (Terraform, CloudFormation, or CDK)
Set up monitoring, alerting, and logging for platform health and performance
Support device connectivity workflows – certificate management, Infineon M5Stack edge device provisioning, MQTT broker configuration
Implement security best practices and contribute to HIPAA compliance foundations (encryption, audit logging, access controls)
Collaborate with the backend engineer on deployment automation and environment management (dev, staging, production)
Provide on-call infrastructure support as the platform scales from hundreds to thousands of connected devices

What we offer

Possibility of business trips (EU, USA)
Potential to scale to a full-time position

Parttime

Senior Amazon Connect Engineer

Our client, a leading Consulting firm, is in need of a Sr. Amazon Connect Engine...

Location

United States , Plano

Salary:

84.00 USD / Hour

ClearBridge Technology Group

Expiration Date

Until further notice

Requirements

5 – 7 years of overall experience
Prior experience supporting enterprise implementation and / or migration efforts around Infrastructure and Cloud projects with a focus on Contact Center, specifically AWS Connect
Experience developing and maintaining infrastructure as code (IaC) using Terraform for automated cloud resource provisioning
Experience building, deploying and optimizing applications and integrations using Python (secondary Java) within an AWS ecosystem
Experience creating and maintaining CI / CD pipelines using Jenkins and / or Jules
Experience managing code repositories using Git and / or Bitbucket
Experience implementing and supporting RESTful APIs for contact center integrations
Experience supporting container orchestration and deployments in an AWS Cloud environment

Job Responsibility

Designing and implementing AWS Connect and AWS Services
Developing and maintaining infrastructure as a code using Terraform for automated cloud resource provisioning
Building, deploying and optimizing applications and integrations using Python within the customers AWS ecosystem
Configuration of IAM, Lex, Lambda, KMS, S3, etc.
Supporting an enterprise AWS Connect Migration for a top 5 commercial bank
Supporting the migration of the customers outbound dialing to AWS Connect

What we offer

Excellent benefits and compensation packages

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

The Amazon Web Services Professional Services (ProServe) team is seeking a skill...

Location

United States , Multiple locations (Boston;Jersey City;Seattle;Arlington;Atlanta;Tempe;Mountain View;Dallas)

Salary:

153600.00 - 239000.00 USD / Year

Amazon

Expiration Date

Until further notice

Requirements

Bachelor's degree in computer science, engineering, mathematics or equivalent
5+ years of experience in cloud architecture and implementation
5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce, etc.
3+ years designing and implementing NLP/NLU (IVR or chat) solutions using at least one major conversational AI framework (e.g., Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment
3+ years hands-on coding experience with REST APIs and web services, including successful integration of 3+ contact center platforms (e.g., Genesys, Amazon Connect, Five9)

Job Responsibility

Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
Providing technical guidance and troubleshooting support throughout project delivery
Collaborating with stakeholders to gather requirements and propose effective migration strategies
Acting as a trusted advisor to customers on industry trends and emerging technologies
Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

What we offer

health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
paid time off
parental leave
sign-on payments
restricted stock units (RSUs)

Fulltime

Senior Engineer – (Systems Engineering, Enterprise Infra & Platform Support)

The Senior Infrastructure & Platform Support Engineer provides end-to-end techni...

Location

United States , Chevy Chase

Salary:

80000.00 USD / Year

Geico

Expiration Date

Until further notice

Requirements

Experience leading engineering efforts or owning internal, enterprise-scale platforms and working directly with enterprise customers
Familiarity with enterprise application lifecycle (selection, deployment, user adoption, decommission, integration layers)
Strong background in enterprise infrastructure supporting Windows and Linux systems, including builds, configuration, hardening, and troubleshooting
Advanced skills with Windows Server, Active Directory, authentication protocols (Kerberos / LDAP / SAML / OAuth), and Azure AD/identity integrations
Solid Linux administration experience (Ubuntu, RHEL, or equivalent), with certifications preferred
Proficiency in automation and scripting (PowerShell, Bash, Python)
Strong understanding of networking fundamentals: TCP/IP, DNS, DHCP, routing, VPNs, firewalls, load balancers, VLANs, and secure connectivity
Hands-on experience with cloud platforms (Azure/AWS), hybrid environments, virtualization (vSphere/Hyper-V), and containers (Docker, Kubernetes)
Knowledge of monitoring and observability tools, such as Prometheus, Grafana, or equivalent solutions
Familiarity with database concepts, performance tuning, and integration of MySQL/PostgreSQL/SQL Server/Oracle with enterprise systems

Job Responsibility

Provide technical leadership to ensure strong engineering standards and operational excellence
Support, configure, and maintain both Linux and Windows server platforms, including application servers, integration components, and system services
Design and implement infrastructure solutions for workplace technologies including but not limited to digital mailroom, physical security & safety, and real estate facility management technology platforms—covering on-prem systems, hybrid setups, and SaaS applications
Build production-ready configurations emphasizing reliability, maintainability, scalability, and testability
Lead incident response, troubleshooting, root-cause analysis, and drive ongoing performance optimization
Execute DevOps activities including CI/CD pipeline management, automation scripting, monitoring setup, and Infrastructure as Code
Ensure platform observability through logging, alerting, dashboards, and automated health checks
Apply secure design practices, compliance controls, network segmentation, encryption, and access management
Manage platform lifecycle activities such as patching, upgrades, capacity planning, backups, disaster recovery and identifying opportunities for automation and standardization
Collaborate with cross-functional teams, vendors, and senior engineers, communicating clearly with technical and non-technical stakeholders

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

Fulltime

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Senior AWS Connect Engineer

Job Description

Job Responsibility

Requirements

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