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We are seeking a skilled Senior AWS Cloud IT Support Engineer to provide advanced technical support and manage AWS cloud infrastructure. The ideal candidate will troubleshoot complex issues, optimize cloud resources, and ensure seamless IT operations across the organization. This onsite role in Dubai requires hands-on expertise in AWS services, cloud architecture, and IT support best practices.
Job Responsibility:
Provide advanced technical support for AWS cloud infrastructure and related IT systems
Monitor, maintain, and optimize AWS services such as EC2, S3, Lambda, RDS, CloudWatch, IAM, and VPC
Deploy, configure, and manage cloud resources and applications
Manage user accounts, permissions, and access control in AWS and enterprise systems
Implement and maintain security best practices in cloud and IT environments
Troubleshoot complex networking, server, and application issues
Document support procedures, incidents, and solutions
Collaborate with internal teams to design and implement IT solutions
Support backup, disaster recovery, and system maintenance procedures
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or related field
Minimum 5 years of experience in IT support with extensive AWS exposure
Strong understanding of cloud computing concepts and AWS architecture
Excellent problem-solving and communication skills
Ability to work independently and as part of a team