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Senior Automation Manager

https://www.tui.com Logo

TUI

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Location:
Germany; Netherlands; Belgium; United Kingdom; Sweden , Hanover

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We're looking for a Senior Automation Manager where you'll lead a team of Product Owners to drive the development and implementation of automation initiatives that enhance operational efficiency and service quality in our ticketing and fulfillment processes. This vacancy can be located at any of our headquarters within the market locations.

Job Responsibility:

  • develop and own the end-to-end automation strategy for Ticketing and Servicing
  • lead a team of Senior Product Owners and Product Owners
  • identify automation opportunities by analyzing current workflows
  • formulate standardization and automation requirements for key systems including Air Quest, TF-Suite, Air Cruiser, Iris Plus, and Midoco
  • collaborate with IT teams as business liaison
  • develop compelling business cases for automation investments

Requirements:

  • proven experience in process automation, preferably in a complex operational environment like aviation or travel
  • experience managing teams in a technical environment
  • understanding of GDS systems and airline processes
  • experience working with systems such as Air Quest, TF-Suite, or similar platforms
  • background in process improvement methodologies such as Lean or Six Sigma
  • knowledge of API integration and system architecture
  • project management skills with a focus on technology implementation
What we offer:
  • Attractive remuneration
  • discretionary bonus schemes
  • generous travel benefits
  • extensive health & well-being support
  • flexible working
  • access to TUI Learning Hub
  • intercultural collaboration opportunities
  • involvement with local charity and sustainability initiatives like the TUI Care Foundation

Additional Information:

Job Posted:
April 23, 2026

Expiration:
April 30, 2026

Work Type:
Hybrid work
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