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As a Senior Auction Assistant, you’ll be at the heart of our auction operations. From handling calls and emails to managing property viewings and liaising with contractors, you’ll ensure the smooth running of our auctions and deliver exceptional service to clients and colleagues alike.
Job Responsibility:
Professional company image: Represent Eddisons incorporating Pugh & Co with a smart, courteous, and professional attitude at all times
Telephone management: Answer incoming calls efficiently and courteously, ensuring enquiries are handled promptly
Mailbox management: Prioritise and respond to emails throughout the day, keeping communication clear and timely
Message logging: Record and distribute telephone and email messages accurately to the relevant team members
Post and keys preparation: Manage outgoing post, franking machine funding, and property keys
Administrative support: Assist with printing, scanning, chasing documents, and updating databases
Property viewings: Create and manage viewing schedules with our agents, ensuring smooth coordination
Auction boards: Request, log, and manage signage installations on properties
Task prioritisation: Organise workload proactively to meet deadlines and support the team
Professional liaisons: Communicate respectfully with external suppliers, clients, and colleagues
Legislation compliance: Ensure all duties adhere to relevant legislation and company policies
Health & Safety: Follow company working practices and health & safety requirements
Operations support: Assist the Operations Manager and Auction Administrators as needed
Requirements:
Strong organisational skills and attention to detail
Excellent communication and interpersonal skills
Ability to prioritise tasks and work under pressure
Proficiency in Microsoft Office and database systems
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