Senior Associate Service Operations Specialist Job at NTT DATA (Yangon)

Senior EX Operations Specialist

The EX Core Operations Specialist is a proactive operational expert responsible ...

Location

Ireland

Salary:

64000.00 - 75000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years of related experience
Proficiency in designing and maintaining process documentation
Ability to translate business requirements into actionable technical or functional tickets
Ability to triage, prioritize, and execute operational requests—demonstrating solution-oriented thinking, accuracy, and accountability
Proven skill in supporting end-to-end employee processes
Stakeholder-focused communicator capable of supporting high-volume, time-sensitive requests with clarity and empathy
Strong project management abilities—able to assess needs, conduct analyses, build partnerships, and deliver improvements under tight deadlines
Experience working in highly regulated environments, handling compliance-driven reporting and confidential data with discretion
Resourceful, resilient in navigating ambiguity, and always seeking process improvement
Recognized for transforming manual error-prone tasks into automated, scalable solutions

Job Responsibility

Serve as the operational lead for the First Look Program, ensuring end-to-end delivery of all employee feedback and engagement processes associated with First Look pilots and launches
Oversee daily coupon generation via the Moola App—creating, testing, and uploading coupons for experiences, Originals, and Chef Services
handle ad hoc requests for high-value coupons and expansion to new teams
Manage Airtable platform operations in partnership with BizTech, including coupon uploads, supply updates, rollout of new cities, and regular Airtable enhancements for a user-friendly employee experience
Coordinate with partner teams (BizTech, Supply Managers) to clarify ownership, standardize supply request guidelines, and mitigate operational bottlenecks
Assume full responsibility for the First Look support channel (e.g., canwehelp@), addressing Jira tickets/employee queries efficiently, maintaining canned responses for recurring questions, and collaborating with COEs for complex cases
Drive process improvements in the First Look Program, including tracking engagement metrics, audit reviewing coupon usage, optimizing survey flows, and enhancing communication to ensure a seamless and equitable experience for employees
Ensure full documentation (SOPs, training guides) of all First Look operations and maintain weekly reporting to leadership, including program engagement reviews
Serve as an operational point of contact for business partners, leaders, new hires, and employee queries, converting high-volume email traffic and requests into manageable, trackable JIRA tickets and processes
Manage multiple, concurrent projects with shifting priorities, including requirements gathering, project brief creation, implementation planning, and outcome documentation

What we offer

bonus
equity
benefits
Employee Travel Credits

Senior Technical Operations Specialist

We're on the hunt for a talented and proactive individual to join our team, some...

Location

Poland , Gdańsk

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

Successful completion of a post-secondary degree or diploma in computer science or technology (or equivalent)
Five or more years of proven experience in a technical role supporting multiple systems
Experience using scripting languages to perform and automate tasks
Using Infrastructure as Code and Configuration as Code such as Terraform and Ansible
Experience deploying production services into cloud environments
AWS Cloud Practitioner
AWS SysOps Administrator or Solutions Architect Associate preferred
Linux Foundation Certified Systems Administrator (LFCS) or similar is a bonus
Solid knowledge of Operating Systems & ability to perform troubleshooting required
Proven track record building and maintaining infrastructure in cloud environments

Job Responsibility

Ensuring availability across numerous services, whether they are custom software, commercial software, or free and open source solutions
Monitoring system and application performance, and logs
Creating and testing backup and recovery procedures
Responding to alerts and incidents when they occur
Investigating and finding solutions to operational issues at the infrastructure, network, os and application levels
Escalating issues to vendors or partners when appropriate
Follow and improve the best practices and standards that help us keep services safe, secure, and reliable
Improve or create our best practices to ensure the smooth operation of services and execution of procedures
Develop and improve SOPs for the maintenance of our services and their underlying systems
Develop and improve Infrastructure as Code (IaC) and Configuration as Code (CaC) used to maintain services and systems

What we offer

Stable employment based on a full-time job contract
Flexible working hours and work-from-home opportunities (3 days in office)
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Private medical coverage for you and your family
Sport card
Life insurance for you and your family

Fulltime

Senior Payroll Specialist

Are you an experienced payroll professional looking to advance your career with ...

Location

United States , Des Moines

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate degree or higher with 2+ years of payroll experience, including multi-state processing
Strong knowledge of payroll compliance, tax regulations, and related laws
Proven ability to manage sensitive data with confidentiality and discretion
Analytical mindset with problem-solving skills in a fast-paced environment
Exceptional customer service and communication skills
Technical proficiency in payroll systems and advanced familiarity with tools like Excel

Job Responsibility

Manage and oversee end-to-end payroll processing for a large employee base (including multi-state or international payroll, if applicable)
Ensure adherence to federal, state, and local laws and regulations governing payroll
Generate payroll reports for management and audit purposes while identifying and resolving discrepancies
Manage payroll tax filings, deductions, and reconciliations to ensure accuracy and timeliness
Work with HRIS and payroll/ERP systems (e.g., Workday, UKG, ADP, Ceridian) to troubleshoot issues and streamline workflows
Identify opportunities to optimize payroll processes and implement best practices
Assist employees in resolving payroll-related questions and concerns professionally
Work closely with HR, Accounting, and Finance teams to ensure seamless payroll operations

What we offer

Competitive compensation package, including benefits such as medical, dental, and retirement plans
Opportunities for professional growth and continuing education, including support for certifications and training programs
Collaborative and inclusive team culture that values innovation and excellence

Fulltime

Senior Customer Support Specialist

The candidate will provide technical customer support for the NAVBLUE N-Ops & Cr...

Location

Poland , Gdańsk

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

At least 3-5 years experience within a Technical Customer Support role within the Aviation industry
Experience working with customer requests and issues in a strict time frame and adhering to SLA’s
Proven ability to multitask during high stress situations and prioritize work
Strong analytical and problem-solving skills
Able to think critically and take a proactive approach to identify problems, issues, and opportunities
Strong communication skills written/verbal communication, organizational and customer service skills
A team player
Adept at using and learning new software
Attention to detail & quality minded
Fluent in English

Job Responsibility

Analyze and troubleshoot complex queries through all available tools to try to resolve queries without escalation to L3 teams, performing system changes where required and permitted through the defined operating procedures
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction
Manage and be responsible for multiple complex and technical queries submitted by customers through the Navblue Support Portal
Ensure that all customer queries or requests are logged, managed, followed up and closed as per the internal and customer specific Service Level Agreement’s (SLA)
Work closely with Product on new releases of the applications including training on the release, notifying new customers, and assisting customers with any issues
Train on the applications and use the desktop and mobile versions to troubleshoot any customer issues or queries
Monitor customer satisfaction and build loyalty from customers by providing excellent customer service
Ensure Quality, good housekeeping & Health & Safety is always maintained

What we offer

Stable employment based on a full-time job contract
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Private medical coverage for you and your family
Sport card
Life insurance for you and your family
Co-funding for meals

Tax Associate Director – Inheritance & Trust Specialist

Our tax professionals draw on their comprehensive experience to deliver business...

Location

United Kingdom , London

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Proven specialist technical private client experience, and the ability to deal with complex tax issues, gained within a practice environment
Strong experience and the ability to lead projects, with support from senior members of the team, in succession planning for multi-generational families and provide support to the wider private client team as a technical expert on a wide range of inheritance tax matters
An in depth, up to date, knowledge of taxation including Trust and IHT related matters
Experience of reviewing Trust accounts and associated tax aspects
Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the tax considerations
Experience of dealing with client senior management
Can guide and supervise less experienced colleagues
Some experience of seeking opportunities for developing new clients and for selling new services to existing clients
Staff management experience
Leads projects of varying scale and complexity

Job Responsibility

Manage funds, businesses and trusts of individuals, families and entrepreneurs
Build strong relationships with individuals to become their trusted advisor and oversee their tax affairs
Work across a truly diverse portfolio of global clients
Work proactively and manage your own tasks
Collaborate with others and communicate regularly with senior managers, directors, and BDO’s partners to help businesses effectively
Identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holiday purchase scheme (up to 10 days additional leave)
Bike to work scheme
Agile working
Programmes, resources, and frameworks for career development
Mentoring and coaching
State-of-the-art collaboration spaces

New

Senior Associate Service Delivery Specialist

The Senior Associate Service Delivery Specialist at NTT DATA is responsible for ...

Location

Thailand , Bangkok

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Relevant bachelor’s degree or equivalent in Information Technology or Business Administration or related field
ITIL Certification, such as ITIL Foundation or higher-level certifications
Moderate level of demonstrated years of experience in service delivery and/ or related function in a medium to large ICT organization, preferably IT service provider
Moderate level of experience delivering IT services, managing IT projects, and understanding the IT service lifecycle
Moderate level of experience in managing client relationships, understanding client needs, and ensuring client satisfaction
Ability to establish strong relationships with internal stakeholders and external clients
Good written and verbal communication skills
Displays an analytical mindset with good problem-solving skills and can use initiative to drive innovation
Ability to work well in a pressurized environment
Good client service orientation

Job Responsibility

Works as an Independent Contributor (IC) under the guidance of a manager and acts as the interface between the client and the organization
Performs client facing service activation activities and support GDC in service activation completion
Responsible for operations performance, including - Creating Service reports with accuracy and quality
Escalation management and Reporting
Meeting management with clients
Change Management - record changes to RoE, SoW, Asset Verification for Service First incidents
Track RMA returns, client follow up and delivery of assets
Completes vendor follow up for contract backout issues
Ensures Manage Centre activation
Provides assurance regarding the compliance of, and lifecycle management for, all contracted Services

Fulltime

New

Managed Security Services Operations Senior Specialist

Managed Security Services Operations Specialist is accountable for managing all ...

Location

Türkiye , Ankara

Salary:

Not provided

Vodafone

Expiration Date

Until further notice

Requirements

Degree qualified in Engineering discipline preferably Telecommunication, Electronics, Electricity or Computer Science
Fluent English
Excellent problem-solving skills
Good troubleshooting skills
Good teamwork and interpersonal skills
Good communication skills
Analytical thinking
At least 4 years hands on experience in related departments
Deep understanding of network security, including Firewall, vpn and ips, etc…
Deep understanding & troubleshooting of TCP, UDP, IP and IP addressing / subnet masking / design

Job Responsibility

Accountable for managing all of the corporate customer security equipments (Checkpoint, Juniper, Fortigate, Palo Alto etc.), security services (Forcepoint, proxy, ips, ssl vpn) and resolving customer incidents or requests during the daily operations
Accountable for resolving corporate customer incidents occurred on VFNET Core Security Devices (Shared Vfnet Firewalls, ips, DDoS, vpn devices etc.)
Accountable for resolving corporate customer incidents by configuring Customer security Equipments
To response customer incident tickets on Service Desk within agreed KPI’s
To resolve customer incident tickets on Service Desk within agreed KPI’s
To make customer request tickets on security systems approved by authorised personnel on Service Desk within agreed KPI’s
To make root cause analysis and ensure permanent solutions for each ticket
Accountable for managing and operating all of the customer firewall devices (Checkpoint, Fortigate, Palo Alto). To ensure to have best service quality level defined in KPI’s
Accountable for managing and operating of the customer shared and dedicated Forcepoint, proxy and ssl vpn services
To inform and escalate core security device/system problems to third level teams

What we offer

Vflexy: Flexible Benefits Program
Hybrid working kit
Ergonomic kit allowance
Digital meal voucher
Flexible transportation allowance
Employee assistance hotline & counselling
Comprehensive and flexible private health insurance
Discounted price deals for wide range of products & services

Senior Project Manager

Senior Manager and Owner of customer account(s) providing a single point of cont...

Location

Germany , Frankfurt

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Leadership and people management
Sector and industry knowledge within the Data Centre and associated services environment, MEP experience preferred
IT skills in Word, Excel and PowerPoint presentation
Financial awareness of profit and loss and commercial costing
Must have the necessary accreditation and certifications relevant to the level of this role, e.g APM, PRINCE2, PMP
You must maintain and attend to he necessary qualifications
SMST & CSCS
To have completed the relevant levels of qualification that are relevant to the sector and the industry

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working
Senior representative managing a key customer account, ensuring service levels are maintained whilst team structure and budgets are managed with the constraints of the account
Establish a team structure to provide the customer service needed to maximise account growth and profitable performance
Senior Management responsibilities associated with Human Resources (HR) processes and people management
Deliver projects in line with ISO and business processes in aid to provide customers a consistent delivery experience
Own or participate in bid activities that support sales, the proposal team, and processes
To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency, and profitability in the delivery phase of the project
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Proactively engage with the commercial team, ensuring subcontractor contracts and performance are implemented. Management/contracts management across the full operations

Senior Associate Service Operations Specialist

NTT DATA

Location:
Myanmar , Yangon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Senior Associate Service Operations Specialist

NTT DATA

Location:Myanmar , Yangon

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 25, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Senior Associate Service Operations Specialist

Senior EX Operations Specialist

Senior Technical Operations Specialist

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Senior Associate Service Delivery Specialist

Managed Security Services Operations Senior Specialist

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Location:
Myanmar , Yangon

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 25, 2026