Senior Associate Service Operations Specialist Job at NTT DATA (Yangon)

Senior EX Operations Specialist

The EX Core Operations Specialist is a proactive operational expert responsible ...

Location

Ireland

Salary:

64000.00 - 75000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years of related experience
Proficiency in designing and maintaining process documentation
Ability to translate business requirements into actionable technical or functional tickets
Ability to triage, prioritize, and execute operational requests—demonstrating solution-oriented thinking, accuracy, and accountability
Proven skill in supporting end-to-end employee processes
Stakeholder-focused communicator capable of supporting high-volume, time-sensitive requests with clarity and empathy
Strong project management abilities—able to assess needs, conduct analyses, build partnerships, and deliver improvements under tight deadlines
Experience working in highly regulated environments, handling compliance-driven reporting and confidential data with discretion
Resourceful, resilient in navigating ambiguity, and always seeking process improvement
Recognized for transforming manual error-prone tasks into automated, scalable solutions

Job Responsibility

Serve as the operational lead for the First Look Program, ensuring end-to-end delivery of all employee feedback and engagement processes associated with First Look pilots and launches
Oversee daily coupon generation via the Moola App—creating, testing, and uploading coupons for experiences, Originals, and Chef Services
handle ad hoc requests for high-value coupons and expansion to new teams
Manage Airtable platform operations in partnership with BizTech, including coupon uploads, supply updates, rollout of new cities, and regular Airtable enhancements for a user-friendly employee experience
Coordinate with partner teams (BizTech, Supply Managers) to clarify ownership, standardize supply request guidelines, and mitigate operational bottlenecks
Assume full responsibility for the First Look support channel (e.g., canwehelp@), addressing Jira tickets/employee queries efficiently, maintaining canned responses for recurring questions, and collaborating with COEs for complex cases
Drive process improvements in the First Look Program, including tracking engagement metrics, audit reviewing coupon usage, optimizing survey flows, and enhancing communication to ensure a seamless and equitable experience for employees
Ensure full documentation (SOPs, training guides) of all First Look operations and maintain weekly reporting to leadership, including program engagement reviews
Serve as an operational point of contact for business partners, leaders, new hires, and employee queries, converting high-volume email traffic and requests into manageable, trackable JIRA tickets and processes
Manage multiple, concurrent projects with shifting priorities, including requirements gathering, project brief creation, implementation planning, and outcome documentation

What we offer

bonus
equity
benefits
Employee Travel Credits

Senior Technical Operations Specialist

We're on the hunt for a talented and proactive individual to join our team, some...

Location

Poland , Gdańsk

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

Successful completion of a post-secondary degree or diploma in computer science or technology (or equivalent)
Five or more years of proven experience in a technical role supporting multiple systems
Experience using scripting languages to perform and automate tasks
Using Infrastructure as Code and Configuration as Code such as Terraform and Ansible
Experience deploying production services into cloud environments
AWS Cloud Practitioner
AWS SysOps Administrator or Solutions Architect Associate preferred
Linux Foundation Certified Systems Administrator (LFCS) or similar is a bonus
Solid knowledge of Operating Systems & ability to perform troubleshooting required
Proven track record building and maintaining infrastructure in cloud environments

Job Responsibility

Ensuring availability across numerous services, whether they are custom software, commercial software, or free and open source solutions
Monitoring system and application performance, and logs
Creating and testing backup and recovery procedures
Responding to alerts and incidents when they occur
Investigating and finding solutions to operational issues at the infrastructure, network, os and application levels
Escalating issues to vendors or partners when appropriate
Follow and improve the best practices and standards that help us keep services safe, secure, and reliable
Improve or create our best practices to ensure the smooth operation of services and execution of procedures
Develop and improve SOPs for the maintenance of our services and their underlying systems
Develop and improve Infrastructure as Code (IaC) and Configuration as Code (CaC) used to maintain services and systems

What we offer

Stable employment based on a full-time job contract
Flexible working hours and work-from-home opportunities (3 days in office)
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Private medical coverage for you and your family
Sport card
Life insurance for you and your family

Fulltime

Senior Payroll Specialist

Are you an experienced payroll professional looking to advance your career with ...

Location

United States , Des Moines

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate degree or higher with 2+ years of payroll experience, including multi-state processing
Strong knowledge of payroll compliance, tax regulations, and related laws
Proven ability to manage sensitive data with confidentiality and discretion
Analytical mindset with problem-solving skills in a fast-paced environment
Exceptional customer service and communication skills
Technical proficiency in payroll systems and advanced familiarity with tools like Excel

Job Responsibility

Manage and oversee end-to-end payroll processing for a large employee base (including multi-state or international payroll, if applicable)
Ensure adherence to federal, state, and local laws and regulations governing payroll
Generate payroll reports for management and audit purposes while identifying and resolving discrepancies
Manage payroll tax filings, deductions, and reconciliations to ensure accuracy and timeliness
Work with HRIS and payroll/ERP systems (e.g., Workday, UKG, ADP, Ceridian) to troubleshoot issues and streamline workflows
Identify opportunities to optimize payroll processes and implement best practices
Assist employees in resolving payroll-related questions and concerns professionally
Work closely with HR, Accounting, and Finance teams to ensure seamless payroll operations

What we offer

Competitive compensation package, including benefits such as medical, dental, and retirement plans
Opportunities for professional growth and continuing education, including support for certifications and training programs
Collaborative and inclusive team culture that values innovation and excellence

Fulltime

Senior Customer Support Specialist

The candidate will provide technical customer support for the NAVBLUE N-Ops & Cr...

Location

Poland , Gdańsk

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

At least 3-5 years experience within a Technical Customer Support role within the Aviation industry
Experience working with customer requests and issues in a strict time frame and adhering to SLA’s
Proven ability to multitask during high stress situations and prioritize work
Strong analytical and problem-solving skills
Able to think critically and take a proactive approach to identify problems, issues, and opportunities
Strong communication skills written/verbal communication, organizational and customer service skills
A team player
Adept at using and learning new software
Attention to detail & quality minded
Fluent in English

Job Responsibility

Analyze and troubleshoot complex queries through all available tools to try to resolve queries without escalation to L3 teams, performing system changes where required and permitted through the defined operating procedures
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction
Manage and be responsible for multiple complex and technical queries submitted by customers through the Navblue Support Portal
Ensure that all customer queries or requests are logged, managed, followed up and closed as per the internal and customer specific Service Level Agreement’s (SLA)
Work closely with Product on new releases of the applications including training on the release, notifying new customers, and assisting customers with any issues
Train on the applications and use the desktop and mobile versions to troubleshoot any customer issues or queries
Monitor customer satisfaction and build loyalty from customers by providing excellent customer service
Ensure Quality, good housekeeping & Health & Safety is always maintained

What we offer

Stable employment based on a full-time job contract
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Private medical coverage for you and your family
Sport card
Life insurance for you and your family
Co-funding for meals

Tax Associate Director – Inheritance & Trust Specialist

Our tax professionals draw on their comprehensive experience to deliver business...

Location

United Kingdom , London

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Proven specialist technical private client experience, and the ability to deal with complex tax issues, gained within a practice environment
Strong experience and the ability to lead projects, with support from senior members of the team, in succession planning for multi-generational families and provide support to the wider private client team as a technical expert on a wide range of inheritance tax matters
An in depth, up to date, knowledge of taxation including Trust and IHT related matters
Experience of reviewing Trust accounts and associated tax aspects
Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the tax considerations
Experience of dealing with client senior management
Can guide and supervise less experienced colleagues
Some experience of seeking opportunities for developing new clients and for selling new services to existing clients
Staff management experience
Leads projects of varying scale and complexity

Job Responsibility

Manage funds, businesses and trusts of individuals, families and entrepreneurs
Build strong relationships with individuals to become their trusted advisor and oversee their tax affairs
Work across a truly diverse portfolio of global clients
Work proactively and manage your own tasks
Collaborate with others and communicate regularly with senior managers, directors, and BDO’s partners to help businesses effectively
Identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holiday purchase scheme (up to 10 days additional leave)
Bike to work scheme
Agile working
Programmes, resources, and frameworks for career development
Mentoring and coaching
State-of-the-art collaboration spaces

IAM Operations Specialist

IAM for User Operations Specialist is responsible for defining and delivering IA...

Location

India , Bangalore Area

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

Bachelor's degree in Engineering (B.Tech) or equivalent
Minimum of 9 years of relevant experience
Exposure to hands on IT operations ideally in Identity Management
SQL Proficiencies
Knowledge of ITSM bricks (ServiceNow)
Solid transversal management skills, including the ability to work effectively across functions, divisions, and international teams
Knowledge of relevant laws, guidelines, or regulations pertaining to IT
Profound understanding of technical troubleshooting and problem-solving methodologies
Demonstrated strong interpersonal skills
Excellent proficiency in both written and spoken English

Job Responsibility

Define and deliver IAM (Identity and Access Management) for User operational checks
Lead and work in a self-sufficient multi-disciplinary team environment
Responsible for end to end product operation in collaboration with transnational teams
Drive the Identity service delivery, associated Vendor and act as focal point for Identity activities in India
Perform continuous checks on users data and apply correction to ensure frictionless JML Experience
Collaborate with Service Delivery Manager and IT Operation Specialist to Monitor Operational performance, identify areas for improvement, and implement corrective actions
Develop, implement and maintain operation documents, policies, procedures, documentation
Deliver Service Excellence by driving continuous Improvements and minimizing operational issues within IAM
Weekly connect with Business & functions to provide support
Impact Analysis on Incidents and Proactive Remediation planning and approach

What we offer

Flexible working arrangements to stimulate innovative thinking

Fulltime

Senior Institutional Investment Operations Specialist Military Apprentice

Wells Fargo is seeking a Senior Institutional Investment Operations Specialist M...

Location

United States , Charlotte

Salary:

Not provided

Wells Fargo

Expiration Date

March 14, 2026

Requirements

2+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Enrollment into Wells Fargo’s DOL Registered Apprentice Program is required
Ability to work a hybrid schedule
Willingness to work on-site at stated location on the job opening

Job Responsibility

Assist in lifecycle support for institutional trade flow
Manage client account onboarding, cash payments, customer service, funding operations, custodial operations, securities settlement services, structured loan operations, general ledger reconciliation, as well as work to resolve confirmation and International Swaps and Derivatives Association (ISDA) related issues
Lead or participate in moderately complex initiatives and deliverables
Contribute to large scale planning related to process, procedures, and efficiencies with internal and industry related initiatives
Identify and recommend opportunities for process improvement and risk control development
Provide leadership to bring groups together to resolve multi-faceted complex issues
Serve as a leader on projects along with internal and industry related initiatives
Review and analyze complex functional and operational tasks that require in-depth evaluation
Exercise independent judgment and resolution to guide the deliverable
Resolve moderately complex issues

Fulltime

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New

Loan Trading Operations Senior Manager

We are seeking an accomplished and highly experienced Vice President to lead a c...

Location

United States , Tampa

Salary:

93440.00 - 140160.00 USD / Year

Citi

Expiration Date

March 27, 2026

Requirements

6-10 years of Experience in financial services operations, with a significant focus on loan trading operations
Demonstrated expertise in syndicated loan products, market conventions, and the entire trade lifecycle
Strong understanding of business processes, systems, and tools used in the loan process, including familiarity with industry platforms such as ClearPar and LoanIQ
Proven ability to identify, mitigate, manage, resolve, and escalate risks and issues within a complex operational environment
Strong knowledge of various risk types, policies, control measures, and processes
Excellent leadership, communication, interpersonal, and negotiation skills, with a proven ability to influence stakeholders at all levels
Comply with applicable laws, rules, and regulations, and adhering to Policies
Bachelor’s/University degree, Master’s degree preferred

Job Responsibility

Team Leadership & Management:Provide full management responsibility for a team of loan trading operations specialists, including performance evaluation, hiring, and development. Foster an accountable, ethical, and results-oriented environment, ensuring continuous development and optimal performance
Operational Excellence:Oversee and manage operational processes for syndicated loan trading, encompassing trade capture, confirmations, settlement, payments, and reconciliations.Drive initiatives to ensure the volume, quality, timeliness, and delivery of complex deliverables related to loan documentation processes for the team
Risk Management & Compliance:Accountable for the integrity of processes, operations, and associated results. Proactively identify, mitigate, manage, resolve, and escalate operational risks and issues. Ensure strict compliance with all applicable laws, rules, regulations, and internal policies. Serve as a subject matter expert onLSTA documentation(e.g., LSTA Standard Terms and Conditions, Confirmation documents, Credit Agreements), guiding the team on proper interpretation, preparation, review, and application in all trade processing, settlement & servicing activities
Process Improvement & Strategic Initiatives:Develop and implement business plans, policies, and procedures. Lead projects to drive business initiatives, client solutions, and cost-saving opportunities. Continuously evaluate and enhance existing operational workflows, assessing service quality, and identifying areas for process, service, or technology enhancements. Stay abreast of developments within the loan documentation/processing function and assess their impact on the business. Define, develop, implement, and track appropriate KPIs and SLAs for the group
Stakeholder Engagement:Support a wide range of internal clients (product, sales, trading, legal and technology) and external corporate clients. Build and maintain effective relationships with colleagues, management, internal/external clients, and stakeholders, influencing them through collaborative communication to understand their needs and provide effective solutions. Conduct discovery and due diligence activities with clients to meet their needs
Problem Solving & Analysis:Responsible for detailed analysis of complex loan-related issues where the best course of action is not immediately evident, recommending and taking appropriate actions. Possess advanced analytical skills to filter, prioritize, and validate complex material from multiple projects, defining problems and developing robust solutions
Ethical Conduct & Supervision:Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets. Drive compliance with applicable laws, rules, and regulations, adhere to Policy, apply sound ethical judgment, and effectively supervise the activity of others, creating accountability for maintaining these standards

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Senior Associate Service Operations Specialist

NTT DATA

Location:
Myanmar , Yangon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 25, 2026

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Senior Associate Service Operations Specialist

NTT DATA

Location:Myanmar , Yangon

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 25, 2026

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January 25, 2026