Senior Associate Service Delivery Specialist Job at NTT DATA (Bangkok)

Senior Specialist Education

Senior Specialist Education who excels in this role collaborates with nurse mana...

Location

United States , Martinsville

Salary:

Not provided

Copper Springs East

Expiration Date

Until further notice

Requirements

Current VA RN (or compact state) License
Graduate of a professional school of Nursing
Master's degree or currently enrolled in Master's in Nursing program required
Basic Life Support certification is required
Minimum two (2) years of clinical experience in an acute care hospital setting required
One (1) year of formal/informal teaching experience preferred
One (1) year of management experience preferred

Job Responsibility

Collaborates with nurse managers and staff to assess the learning needs and competencies of staff
Designs, delivers, and assesses learning activities and curriculums related to clinical competencies, departmental/organizational policies, regulatory requirements, and the use of clinical information technologies
Serves as a consultant/mentor for staff in areas of program development, clinical practice, and professional development
Participates in the development, coordination, and delivery of new staff orientation and education activities
Assists in development and implementation of educational programs/learning aids for clinical and non-clinical associates
Plans, coordinates, organizes, implements, and evaluates orientation programs, continuing education, and in-services that enhance associate job performance
Keeps appropriate educational records
Maintains A-V equipment, books, and educational supplies
Prepares schedules as needed for educational in-services and coordinates with persons involved
Conducts and assists others in orientation, in-services, continuing education, or workshops

What we offer

Multiple levels of medical, dental and vision coverage
Medical plans starting at just $10 per pay period
Tailored benefit options for part-time and PRN employees
Life, accident, critical illness, hospital indemnity insurance
Short- and long-term disability
Paid family leave
Paid time off
Higher education and certification tuition assistance
Loan assistance
401(k) retirement package and company match

Fulltime

Senior EX Operations Specialist

The EX Core Operations Specialist is a proactive operational expert responsible ...

Location

Ireland

Salary:

64000.00 - 75000.00 EUR / Year

Airbnb

Expiration Date

Until further notice

Requirements

5+ years of related experience
Proficiency in designing and maintaining process documentation
Ability to translate business requirements into actionable technical or functional tickets
Ability to triage, prioritize, and execute operational requests—demonstrating solution-oriented thinking, accuracy, and accountability
Proven skill in supporting end-to-end employee processes
Stakeholder-focused communicator capable of supporting high-volume, time-sensitive requests with clarity and empathy
Strong project management abilities—able to assess needs, conduct analyses, build partnerships, and deliver improvements under tight deadlines
Experience working in highly regulated environments, handling compliance-driven reporting and confidential data with discretion
Resourceful, resilient in navigating ambiguity, and always seeking process improvement
Recognized for transforming manual error-prone tasks into automated, scalable solutions

Job Responsibility

Serve as the operational lead for the First Look Program, ensuring end-to-end delivery of all employee feedback and engagement processes associated with First Look pilots and launches
Oversee daily coupon generation via the Moola App—creating, testing, and uploading coupons for experiences, Originals, and Chef Services
handle ad hoc requests for high-value coupons and expansion to new teams
Manage Airtable platform operations in partnership with BizTech, including coupon uploads, supply updates, rollout of new cities, and regular Airtable enhancements for a user-friendly employee experience
Coordinate with partner teams (BizTech, Supply Managers) to clarify ownership, standardize supply request guidelines, and mitigate operational bottlenecks
Assume full responsibility for the First Look support channel (e.g., canwehelp@), addressing Jira tickets/employee queries efficiently, maintaining canned responses for recurring questions, and collaborating with COEs for complex cases
Drive process improvements in the First Look Program, including tracking engagement metrics, audit reviewing coupon usage, optimizing survey flows, and enhancing communication to ensure a seamless and equitable experience for employees
Ensure full documentation (SOPs, training guides) of all First Look operations and maintain weekly reporting to leadership, including program engagement reviews
Serve as an operational point of contact for business partners, leaders, new hires, and employee queries, converting high-volume email traffic and requests into manageable, trackable JIRA tickets and processes
Manage multiple, concurrent projects with shifting priorities, including requirements gathering, project brief creation, implementation planning, and outcome documentation

What we offer

bonus
equity
benefits
Employee Travel Credits

Tax Associate Director – Inheritance & Trust Specialist

Our tax professionals draw on their comprehensive experience to deliver business...

Location

United Kingdom , London

Salary:

Not provided

BDO UK LLP

Expiration Date

Until further notice

Requirements

Proven specialist technical private client experience, and the ability to deal with complex tax issues, gained within a practice environment
Strong experience and the ability to lead projects, with support from senior members of the team, in succession planning for multi-generational families and provide support to the wider private client team as a technical expert on a wide range of inheritance tax matters
An in depth, up to date, knowledge of taxation including Trust and IHT related matters
Experience of reviewing Trust accounts and associated tax aspects
Experience advising in the trusts and estates specialist area and working with trustees and wealth advisory teams on the tax considerations
Experience of dealing with client senior management
Can guide and supervise less experienced colleagues
Some experience of seeking opportunities for developing new clients and for selling new services to existing clients
Staff management experience
Leads projects of varying scale and complexity

Job Responsibility

Manage funds, businesses and trusts of individuals, families and entrepreneurs
Build strong relationships with individuals to become their trusted advisor and oversee their tax affairs
Work across a truly diverse portfolio of global clients
Work proactively and manage your own tasks
Collaborate with others and communicate regularly with senior managers, directors, and BDO’s partners to help businesses effectively
Identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

What we offer

Health and wellness programmes
Pension plan with matched employer contributions
Private medical access for you and your family
Income protection plan
Holiday purchase scheme (up to 10 days additional leave)
Bike to work scheme
Agile working
Programmes, resources, and frameworks for career development
Mentoring and coaching
State-of-the-art collaboration spaces

New

Senior Associate Managed Services Client Delivery Specialist

The Senior Associate Managed Services Client Delivery Specialist at NTT DATA is ...

Location

Indonesia , Jakarta Selatan

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor's degree or equivalent qualification in Information Technology or Business or related field
Moderate level of demonstrated experience in a managed services and/or support services environment
Moderate level of demonstrated experience in managed services - service delivery and client management
Moderate level of demonstrated experience in successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
Moderate level of demonstrated experience in service delivery alignment with contractual agreements and compliance requirements
Moderate level of demonstrated experience in monitoring contract performance
Moderate level of demonstrated experience in managing service delivery projects for clients
Moderate level of demonstrated experience in monitoring and assessing client satisfaction regularly through feedback mechanisms
Moderate level of demonstrated experience in proactive measures to address client concerns and continuously improve service quality
Passionate about service delivery with a strong ability to manage a coordinated delivery of service

Job Responsibility

Responsible for client satisfaction by ensuring that services are delivered according to agreed service definitions and Service Level Agreements (SLAs)
Acts as the primary point of contact for client inquiries, escalations, and feedback
Understands client business needs and objectives to tailor required services accordingly
Ensures the successful delivery of managed services to clients, meeting service level agreements (SLAs) and quality standards
Collaborates with technical teams to resolve client issues and incidents promptly
Monitors and assesses client satisfaction regularly through feedback mechanisms
Takes proactive measures to address client concerns and continuously improve service quality
Develops account plans and strategies to enhance client engagement and retention
Identifies opportunities for upselling or cross-selling additional services
Manages the implementation of new services, upgrades, and projects for clients

Fulltime

New

Senior Associate Service Operations Specialist

The Senior Associate Service Operations Specialist is a developing subject matte...

Location

Myanmar , Yangon

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Bachelor’s degree or equivalent in Information Technology or Business Administration or related field
Moderate level of work experience in service delivery within a large scale (preferably multi-national) technology services environment
Moderate level of experience gained in a service delivery environment including technical and service management exposure
Moderate level of experience in managing customer escalation situations and objection handling
Moderate level of demonstrated support operations experience
ITIL foundation certification is preferred
Displays customer service focus
Good communication skills
Ability to work in a fast paced and deadline driven environment
Ability to build, manage and foster a team-oriented environment

Job Responsibility

Assists with the management of the shift roster and ensuring that all operations metrics are monitored
Assists with ensuring that shift handover processes are adhered to and managed
Assists with the management of shift escalations from clients
Dashboards all key Metrics and manages the about to be breached situations
Contributes to ensuring that services are meet the stated service level agreement (SLA) levels
Ensures that the operational deliverables enable cost effective, client centric delivery that meets SLAs
Monitors the operational effectiveness of support services and develops and implements the required improvement plans
Balances the needs of the client with the strategic direction of the company
Understands the core issues affecting the client and works with the relevant service teams to resolve
Helps to identify the needs, risks and issues and proposes appropriate solutions and courses of action

Fulltime

New

Messaging Services Senior Specialist

The Messaging Services Senior Specialist role involves managing Microsoft Teams ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Typically requires 6-8 years relevant experience
Experience managing Microsoft Teams and Microsoft 365 services in a business environment
Graduate/BTech or equivalent combination of education and work experience
Microsoft 365 or Teams certification is a plus
A customer-centric approach with a focus on delivering high-quality support
Strong verbal and written communication skills, with the ability to explain technical concepts to end users
Good analytical, excellent communication and problem-solving skills
Energetic, self-motivated and self-sufficient in accomplishing tasks
Flexibility to adapt to changing technologies and environments, with a proactive approach to continuous learning
Support and Administration of Microsoft Teams across the organization, including integration with other Microsoft 365 services

Job Responsibility

Monitor Teams usage, performance, and reliability, proactively addressing issues to ensure optimal service delivery
Plan and execute changes to the M365 services and environment, ensuring minimal disruption and effective communication to stakeholders
Performs a variety of maintenance tasks associated with the support, modification, and updating and patching servers, also include software installations, upgrades and tests
Works on abstract and complex problems requiring evaluation of intangible variables
Integrates trends, data and information into plans, deliverables and recommendations
Participates in troubleshooting and resolution of client problems using integrated data processing and communication solutions
Regularly exercises discretion and independent judgment on technical matters
Builds deeper understanding of processes, procedures, customers and organization
Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent
Performs root cause analysis on failed components and implements corrective measures

Fulltime

New

Hard Services Estimator

The Hard Services Estimator is responsible for the preparation and submission of...

Location

United Kingdom , Flexible

Salary:

Not provided

Dalkia UK

Expiration Date

February 28, 2026

Requirements

Proven experience in a Senior Estimator or Estimator role within the Facilities Management sector, with a strong focus on Hard Services
Demonstrable experience pricing Hard FM contracts, including Mechanical, Electrical, HVAC, and associated building services
Strong working knowledge of SFG20 and alternative maintenance regimes
Ability to interpret and challenge asset data, maintenance strategies, labour models, and cost assumptions
Experience delivering high-value and complex tenders with multiple delivery considerations and commercial models
Advanced proficiency in Microsoft Excel, including cost modelling, analysis, and data interrogation
Strong commercial awareness, numeracy skills, and understanding of risk, margin, and pricing strategy
Ability to manage multiple tenders simultaneously while meeting deadlines and governance requirements
Excellent communication and stakeholder management skills, with confidence engaging internal teams and external clients
Experience contributing to Total Facilities Management (TFM) or Soft Services bids

Job Responsibility

Lead the interpretation of Invitation to Tender (ITT) documentation, identifying all pricing requirements, commercial risks and opportunities, assumptions, exclusions, and submission deliverables across Hard Facilities Management services
Review, validate, and interrogate asset registers, lifecycle data, technical drawings, floor plans, and specifications, applying engineering and operational logic to inform accurate labour loading, maintenance regimes, and cost modelling
Take full ownership of the preparation, review, and submission of compliant, accurate, and commercially robust tender pricing, ensuring alignment with internal governance, approval gateways, and agreed margin targets
Act as a key contributor to tender solution workshops, internal bid reviews, and client-facing mid- and post-tender interviews and commercial negotiations, representing the estimating and commercial position with confidence and credibility
Collaborate closely with the Solutions Director and Operational and Commercial stakeholders to develop efficient, innovative, and sustainable Hard Services delivery models, including planned maintenance, reactive works, lifecycle replacement, and project elements
Partner with the Bid Team Procurement Manager to identify subcontracted service requirements, sourcing, analysing, and benchmarking supplier and subcontractor quotations for labour, materials, specialist services, plant, and equipment
Develop cost-effective and competitive pricing solutions through detailed labour analysis, subcontractor comparison, delivery model evaluation, and consideration of alternative maintenance strategies, including SFG20 and bespoke regimes
Lead and contribute to value engineering initiatives, alternative solution proposals, and structured assessments of commercial risk, opportunity, and margin optimisation
Maintain, apply, and continuously improve the internal cost model, ensuring consistency, auditability, and relevance to evolving service delivery and market conditions
Accurately complete and submit all client pricing schedules, commercial documentation, and supporting information within agreed deadlines, maintaining clear audit trails and version control

What we offer

25 days annual leave plus Bank Holidays, plus option to purchase an additional 5 days leave every year
Pension with matched contributions between 6-8%
Life Assurance
Private Medical Insurance Single Cover on completion of 12 month’ service, with the opportunity to pay for additional cover for partner/dependants
Flexible Benefits Scheme – including eye care voucher, store discounts for major retailers, salary sacrifice electric car vehicle lease scheme, personal IT equipment loans, impartial financial/savings guidance
Access to wellbeing programmes
Company Sick Pay
Employee recognition programmes which reward exceptional achievements
Employee Referral bonus with generous bonuses for ‘referring a friend’
The opportunity to use one working day per year volunteering to help the local community

Fulltime

Senior Project Manager

Senior Manager and Owner of customer account(s) providing a single point of cont...

Location

Germany , Frankfurt

Salary:

Not provided

Datalec Precision Installations

Expiration Date

Until further notice

Requirements

Leadership and people management
Sector and industry knowledge within the Data Centre and associated services environment, MEP experience preferred
IT skills in Word, Excel and PowerPoint presentation
Financial awareness of profit and loss and commercial costing
Must have the necessary accreditation and certifications relevant to the level of this role, e.g APM, PRINCE2, PMP
You must maintain and attend to he necessary qualifications
SMST & CSCS
To have completed the relevant levels of qualification that are relevant to the sector and the industry

Job Responsibility

Demonstrate strong Health and Safety leadership and compliance throughout all activities relating to the project on which you are working
Senior representative managing a key customer account, ensuring service levels are maintained whilst team structure and budgets are managed with the constraints of the account
Establish a team structure to provide the customer service needed to maximise account growth and profitable performance
Senior Management responsibilities associated with Human Resources (HR) processes and people management
Deliver projects in line with ISO and business processes in aid to provide customers a consistent delivery experience
Own or participate in bid activities that support sales, the proposal team, and processes
To ensure that professional, profitable, and successful bids are delivered, meeting customer expectations
Manage pre-commencement activities in line with the business project delivery process. To maximise opportunities, efficiency, and profitability in the delivery phase of the project
Supply chain engagement, maintaining relations and understanding escalation structure and processes to overcome barriers to resolve disputes or issues
Proactively engage with the commercial team, ensuring subcontractor contracts and performance are implemented. Management/contracts management across the full operations

Senior Associate Service Delivery Specialist

NTT DATA

Location:
Thailand , Bangkok

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 25, 2026

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