Senior Associate Security Technical Services Systems Integration Specialist Job at NTT DATA (Taipei)

Job Description

The Senior Associate Collaboration Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Job Responsibility

Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Escalates complex problems to the relevant third parties
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
Compiles and maintains project administration (Time Capture and feedback to stakeholders)
Conducts elementary presentations within the customer's organization
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
Performs any other related task as required

Requirements

Developing fundamental project and administration ability
Developing understanding and appreciation of technical design principles and compute layers
Ability to develop an understanding of fundamental project and administration processes
Display a strong learning orientation
Good verbal communication skills
Demonstrate a client service orientation
Hands-on proactive in approach
Knowledge on security concepts and application of those concepts
Ability in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, decoys, and other security tools
Developing knowledge on log collection mechanism such as Syslog, Log file, DB API
Developing knowledge in security architecture
Developing knowledge in ETL concepts, data processing at scale and data stream pipelines through Terraform
Ability in cloud services on at least one of the following providers: AWS, Azure, GCP
Developing knowledge web service protocols and frameworks for high-availability, low-latency, resiliency, and auto-scaling
Developing understanding any of the following - Java, Python, TypeScript, JavaScript, R, .NET, PowerShell
Developing knowledge in serverless development
Analytical skills and ability to communicate effectively
Ability to solve problems in innovative ways while adhering to industry standards and practices
Developing understanding practices on securing data and systems by applying appropriate authentication and authorization controls
Developing understanding of Event Driven Development and asynchronous operations
Developing understanding project fundamentals which are demonstrated in the execution of installations and other assignments
Developing knowledge of security technologies and understanding of managed services concepts
Bachelor's degree or equivalent in Information Technology or Computing or a related field
Vendor certification is mandatory
Azure Certified Security Engineer / PCNSA / FCA / CCNA Security
Moderate level experience in SOC Analysis Operations
Moderate level experience in SIEM usage for Moderate level experience in Azure or AWS or GCP
Moderate level experience in Security technologies like Firewall, IPS, IDS, Proxy etc
Moderate level experience in technical support to clients
Moderate level experience in handling security incidents end to end
Moderate level experience in Security Analysis or Engineering
Moderate level experience in configuring/managing security controls, such as SIEM, Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honeypots, and other security tools

Nice to have

Cloud Security certifications and certifications like AZ-500, SC-200, Security+, CEH, CISSP, CISM or similar Certification in different networking technologies such as CCDP /CCNP Security, JNCIA, ACCA, PCNSE, PCNSA, FCP, CCSA, ITIL, Azure Security Engineer, Azure Certified DevOps Engineer, Azure Certified Network Engineer, Azure Administrator Associate
Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role) Terraform, Azure, Sentinel, EDR Defender for Cloud, Microsoft Security, Devops Ci/CD Pipelins, Azure Governance (Defender for Cloud, Azure Policies, Secure Score and Compliance), Version Control (Git), Microservices (Kubernetes, Azure Containers), Azure / AWS/ GCP Infrastructure (IaaS, PaaS, SaaS), Azure Infrastructure as Code, Azure Administration, Hybrid Cloud, Networking (Firewalls, LAN, VPN), Automation, MS Office365, Power BI Administration, Scripting (PowerShell), ZTNA

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Senior Associate Security Technical Services Systems Integration Specialist

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