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Amgen Logo Amgen · IT - Software Development

Senior Associate Scrum Master

Portugal, Lisbon Employment contract 35811.35 - 48450.65 EUR / Year · Job Posted June 10, 2026
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Job Description

Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture. We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology. This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more. Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives.

Job Responsibility

  • Act as Scrum Master for one or more Agile delivery teams and help the teams follow Scrum, SAFe, and Agile best practices
  • Facilitate Agile ceremonies, including Sprint Planning, Daily Stand-ups, Backlog Refinement / Functional Grooming, Sprint Reviews, Sprint Demos, and Retrospectives
  • Partner with Product Owners and Business Analysts to support backlog readiness, user story clarity, prioritization, acceptance criteria review, and business alignment
  • Identify, track, remove, and escalate impediments, risks, and dependencies that may impact sprint delivery, due dates, or team commitments
  • Coordinate with cross-functional teams, platform teams, business stakeholders, QA teams, and dependent delivery groups to resolve blockers and clear dependencies in a timely manner
  • Analyse Agile delivery metrics such as sprint velocity, burndown, capacity, due-date adherence, risks, dependencies, and spillovers on a regular basis
  • Share actionable insights with Agile teams to improve planning accuracy, sprint execution, backlog readiness, and delivery predictability
  • Prepare periodic sprint status and metrics reports for leadership, highlighting progress, risks, blockers, dependencies, delivery trends, and key actions
  • Help teams keep Jira, Confluence, Jira Align, or similar Agile tools accurate and up to date for sprint tracking, reporting, and dependency management
  • Support collaboration between Product Owners, Business Analysts, development teams, and QA teams by helping clarify sprint scope, testing timelines, dependencies, and readiness for demos or releases
  • Support ART-level coordination where applicable, including PI Planning preparation, dependency tracking, team-level inputs, and alignment with broader program objectives
  • Contribute to improving Agile practices within the Global Medical Technology team and promote a culture of accountability, collaboration, transparency, and continuous learning

Requirements

Master’s degree and 3+ years of Computer Science, Business, Engineering, IT or related field experience OR Bachelor’s degree and 4+ years of Computer Science, Business, Engineering, IT or related field experience

Nice to have

  • Workshop facilitation, training, or Agile coaching experience
  • Experience working with Salesforce development lifecycles, releases, platform constraints, and integrated delivery environments
  • Good to have Salesforce knowledge or prior exposure to Salesforce delivery, especially experience with Salesforce Lightning Web Runtime (LWR), Salesforce application behavior, release cycles, and platform constraints
  • Ability to understand Salesforce functional flows and support test planning, UAT coordination, demo preparation, and validation discussions when required
  • Ability to coach and influence teams without direct authority in a matrixed, global organization
  • Experience creating dashboards or reports in Jira, Jira Align, Confluence, or similar Agile delivery tools
  • Certified ScrumMaster (CSM), Professional Scrum Master (PSM), or similar Scrum certification
  • Certified SAFe RTE, SAFe STE, or similar scaled Agile certification

What we offer

  • Vast opportunities to learn, develop, and move up and across our global organization
  • Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act
  • Generous AMGEN Total Rewards Plan comprising healthcare, finance, wealth, and career benefits
  • Flexible work arrangements
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