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Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.
Job Responsibility:
Account Handover Management: Streamline and maintain the account handover process between Field/Mid-Market Business Development (BD), Customer Success Managers (CSMs), and Account Managers (AMs)
Conduct quality checks to ensure smooth execution of account transitions
Maintain and update account handover documentation and workflows
Sales Incentives Management: Perform data cleansing and analysis to support the design and execution of sales incentive programs for the SME team
Communicate incentive structures and updates to Field/Mid Market Account Executives (AEs)
Monitor and report on the effectiveness of incentive programs
Incentives Design and Documentation: Develop and maintain streamlined documentation for incentive schemes to ensure clear communication across teams
Collaborate with cross-functional teams to design and implement incentive programs that align with business goals
Client-Facing Materials Preparation: Prepare and update client-facing materials, including presentations, proposals, and reports, to support the sales team
Requirements:
Bachelor’s degree or higher from a reputable university
1+ years of experience in sales operations, revenue operations, or a related field
Experience in a large-scale technology or financial services company is highly preferred
Strong analytical and data analysis skills, with proficiency in tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI)
Excellent communication and collaboration skills, with the ability to work effectively across teams
Detail-oriented with strong organizational and project management skills
Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools