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Senior Associate, Revenue Operations

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Airwallex

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Location:
Malaysia , Kuala Lumpur

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Job Responsibility:

  • Account Handover Management: Streamline and maintain the account handover process between Field/Mid-Market Business Development (BD), Customer Success Managers (CSMs), and Account Managers (AMs)
  • Conduct quality checks to ensure smooth execution of account transitions
  • Maintain and update account handover documentation and workflows
  • Sales Incentives Management: Perform data cleansing and analysis to support the design and execution of sales incentive programs for the SME team
  • Communicate incentive structures and updates to Field/Mid Market Account Executives (AEs)
  • Monitor and report on the effectiveness of incentive programs
  • Incentives Design and Documentation: Develop and maintain streamlined documentation for incentive schemes to ensure clear communication across teams
  • Collaborate with cross-functional teams to design and implement incentive programs that align with business goals
  • Client-Facing Materials Preparation: Prepare and update client-facing materials, including presentations, proposals, and reports, to support the sales team

Requirements:

  • Bachelor’s degree or higher from a reputable university
  • 1+ years of experience in sales operations, revenue operations, or a related field
  • Experience in a large-scale technology or financial services company is highly preferred
  • Strong analytical and data analysis skills, with proficiency in tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI)
  • Excellent communication and collaboration skills, with the ability to work effectively across teams
  • Detail-oriented with strong organizational and project management skills
  • Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
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