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The Sr. Associate QA position will implement and oversee global product distribution and transportation from Amgen’s Global Supply Hubs to Amgen’s global markets and provide QA oversight of QA activities for Global Supply Chain operations. This role may require working in shifts or extended hours within the same shift. Working independently, the individual will be responsible for, but not limited to the following: Perform QA Contact role on the Quality Events, Change Control records, Corrective and Preventive Actions, effectiveness verification and documentation, as well as QA triage of Distribution complaints. Work closely with all relevant collaborators for the end-to-end process and ensure compliance to GMP/GDP. Expertise in quality assessment associated with transport temperature excursion management. Expertise in assessing quality impacts of distribution deviations. Hands-on experience in internal audits or self-inspections. Demonstrated experience in batch disposition and release processes. Act as subject matter expert (SME) for transportation related Quality Processes. Prepare, review and approve SOPs and other GMP/GDP documentation in compliance with corporate and regulatory requirements, to ensure alignment with procedures, current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations. Collaborate with the 3rd Parties to ensure adherence to service levels, identifying and implementing performance improvement. Understand and incorporate risk management strategy into overall supply chain strategy. Provide support for logistic service provider and transportation service provider oversight. Support in tactical activities for internal/external audits and inspections as part of the audit/inspection team. Provide quality expertise and guidance to operational staff and within cross functional Amgen teams. Take part in operational improvement initiatives, programs, and projects. Develop solutions that are thorough, practical, and consistent with functional objectives. Ownership of supplier metrics, performance assessments, and other key documents to inform the health of supplier relationships. Work under minimal supervision in line with Amgen Values and Leadership Attributes
Job Responsibility
Perform QA Contact role on the Quality Events, Change Control records, Corrective and Preventive Actions, effectiveness verification and documentation, as well as QA triage of Distribution complaints
Work closely with all relevant collaborators for the end-to-end process and ensure compliance to GMP/GDP
Expertise in quality assessment associated with transport temperature excursion management
Expertise in assessing quality impacts of distribution deviations
Hands-on experience in internal audits or self-inspections
Demonstrated experience in batch disposition and release processes
Act as subject matter expert (SME) for transportation related Quality Processes
Prepare, review and approve SOPs and other GMP/GDP documentation in compliance with corporate and regulatory requirements, to ensure alignment with procedures, current Good Manufacturing Practices (cGMP), Good Distribution Practices (GDP) and other applicable regulations
Collaborate with the 3rd Parties to ensure adherence to service levels, identifying and implementing performance improvement
Understand and incorporate risk management strategy into overall supply chain strategy
Provide support for logistic service provider and transportation service provider oversight
Support in tactical activities for internal/external audits and inspections as part of the audit/inspection team
Provide quality expertise and guidance to operational staff and within cross functional Amgen teams
Take part in operational improvement initiatives, programs, and projects
Develop solutions that are thorough, practical, and consistent with functional objectives
Ownership of supplier metrics, performance assessments, and other key documents to inform the health of supplier relationships
Work under minimal supervision in line with Amgen Values and Leadership Attributes
Requirements
Bachelor’s degree in science or engineering and 2+ years of professional experience in related fields
Understanding of GMP/GDP requirements
Familiarity with logistics processes of parcel, transport, and warehousing providers
Experience in Validation/Qualification of processes, equipment, and facilities
Strong technical writing skills
Nice to have
Global Supply Quality Background
Distribution Quality background
Strong continuous improvement attitude and lean practices experience
Understanding of end-to-end supply chain business processes
Experience in project management across multiple departments and geographies
Quick process understanding, insight and visualizing
Strong analytical and problem-solving skills
Independent self-starter, able to work autonomously, under pressure and in teams
GMP/GDP knowledge and understanding of pharmaceutical regulations
Energetic, detail oriented, highly motivated with a “can do” outlook
Change management skills
Ability to communicate across all levels of the organization
Effective written and verbal communication skills
Experience with Microsoft Office Tools including Excel, Word, and PowerPoint, Power BI and smart sheet