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Senior Associate, Project Manager Market Research Operations

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Capital One

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Location:
United States , McLean ▼

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Category:
IT - Administration

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Contract Type:
Employment contract

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Salary:

96500.00 - 120100.00 USD / Year
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Job Description:

This is an exciting opportunity for a project management professional to join the Capital One Bank Insights team. As a Senior Associate Project Manager on the Bank Insights team, you will aid our market research operations to enable efficiency, consistency, accuracy, and delivery of meaningful insights to business partners across marketing & product strategy organization, Retail Bank, and partner LOBs across the enterprise. This role is designed for someone who likes to see a large volume of interesting and complex work move forward in a coordinated, efficient, and overall well-managed way.

Job Responsibility:

  • Lead and manage recurring team level operations including core research program studies and enterprise governance standards
  • Research program management including maintaining & updating our primary research project tracker and overall research calendar management
  • Budget management ensuring accurate tracking of research project spend in partnership with finance team support
  • Vendor management liaising with primary and secondary research vendors
  • Coordinate recurring team level communications including socializing team capabilities, research studies, creating newsletters, and sharing project pipeline updates

Requirements:

  • Bachelor's Degree or Military experience
  • At least 3 years of Program or Project Management experience
  • At least 3 years of experience utilizing Scrum, Kanban or SAFe methodologies
  • At least 2 years of Relationship management experience

Nice to have:

MBA or MS in Business, Marketing Research, Consumer Psychology, or Management Consulting

What we offer:
  • Performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI)
  • Comprehensive, competitive, and inclusive set of health, financial and other benefits

Additional Information:

Job Posted:
May 15, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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