Senior Associate, Product Manager Small Business Bank Job at Capital One (New York)

Senior Manager, Product Manager-Small Business Bank Associate Servicing

Senior Manager, Product Manager-Small Business Bank Associate Servicing. Product...

Location

United States , New York; McLean; Richmond

Salary:

200700.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Work closely with a team of product managers as well partnering with tech, operations, and business partners to provide servicing associates the tools and resources they need to care for our customers
Includes deep investments in AI tools that simplify associate experiences so they can concentrate on the customer they are servicing

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Senior Manager, Product Management - Small Business Bank, Acquisition & Onboarding

Senior Manager, Product Management - Small Business Bank, Acquisition & Onboardi...

Location

United States , McLean; Richmond; New York

Salary:

182500.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
Leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
Obsess over UX/UI patterns and seek to create world class, omni-channel experiences
Own and prioritize the product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
Utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
Understand and leverage technology and end-state architecture vision to partner with the technology team to drive comprehensive design decisions out of white space technical problems
Share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
Deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Fulltime

Manager, Product Manager Small Business Bank

In the Small Business Bank, our customers are the lifeblood of the US economy, m...

Location

United States , New York; McLean; Richmond

Salary:

149800.00 - 205100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Define, build, and accelerate experiences for front line & back office associates that enable us to serve small business customers quickly and in a well-managed way
Lead a high-impact, associate product team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value
Define clear and actionable problem statements to help teams deliver results
Leverage customer insights to influence priorities and roadmap feature development
Own and prioritize the product roadmap to deliver on business outcomes
Understand and leverage technology and end-state architecture vision to partner with the technology team to drive comprehensive design decisions
Share business strategy and roadmap with Tech partners
Lead and facilitate agile ceremonies alongside Tech Lead
Develop and champion a bold vision that drives meaningful outcomes
Build frameworks for complex decision making

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

New

Market Manager Senior

The Market Manager Senior is responsible for leading sales initiatives and achie...

Location

United States , Aventura

Salary:

Not provided

City National Bank of WV

Expiration Date

Until further notice

Requirements

5-7 years of retail banking operational experience at a supervisory level
Strong business acumen with strong sales ability and persuasiveness skills
Proven ability to exceed goals and drive revenue growth
Ability to effectively coach, develop, and hold team members accountable
Excellent communication, problem-solving, and decision-making skills
Well organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
In-depth understanding of bank operations, compliance, and client service best practices
Comfortable exercising sound judgment and discretion within authority limits
High School Diploma or GED equivalent required
Associate's Degree in Business or related field preferred

Job Responsibility

Directs the banking center team in executing sales strategies to drive deposit and loan growth, focusing on client retention and identifying new revenue opportunities
Consistently meets and exceeds individual and/or team sales goals, including but not limited to deposits, loans, and other applicable metrics
Collaborates with Small Business Bankers (SBBs) and internal partners to create and promote referral opportunities across business lines
Initiates and leads outbound service calls using consultative approaches
overcomes objections, facilitates cross-departmental referrals, and ensures client satisfaction and retention
Monitors and enforces timely resolution of financial ticklers in accordance with Bank policies
Analyzes the Banking Center’s Statement of Condition to evaluate deposit and loan performance
Coaches and develops staff to meet Bank standards for client referrals and sales effectiveness
Oversees lead-scrubbing efforts and ensures the quality and accuracy of lead data
Conducts quarterly meetings with Tier 1 clients to strengthen relationships and solicit new business

What we offer

Medical, dental, and vision plans with employer contributions
401(k) with matching
Generous PTO and paid holidays
Access to mental health and financial wellness resources

Fulltime

Ivr Testing Senior Analyst

The Testing Intermediate Analyst is a developing professional role. Deals with m...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

7-10 years of relevant experience
Exposure to CYARA automation software preferred
Exposure to Gen AI tools, Prompt Engineering Certifications will be an added advantage
Experience in Chat Ops, IVR, Cust Service in a banking industry would be an advantage
Technical experience – Sound knowledge on query & rational Data base
Experience working in Financial Services or a large complex and/or global environment
Experience in the writing of testing scripts/scenarios
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills

Job Responsibility

Provide assistance with a product or product component development within the IVR testing domain
When necessary, conduct product evaluations of vendors
Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives
Assist with application prototyping and recommend solutions around implementation
Learn and apply features of the Cyara tool that can be used in the IVR testing
Provide third line support to identify the root cause of issues and react IVR application outages as needed
Work with the Manager to Identify and prioritize the small and medium applications that can be automated for all Line of Business
Develop in the Cyara tool the apps to be automated
building CX models and generating test cases
Maintain and keep up to date the apps already automated

Fulltime

New

Quantity Surveyor (QS)

ONNEC Group are a leading independent technology partner and global integrator, ...

Location

Malaysia , Johor Bahru

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Experience of Telecommunications Infrastructure Cabling, ICT or Security deployments
Experience of delivery Hyperscale Data Centre projects
Ability to produce and deliver client presentations in a clear, concise and confident manner
Ability to absorb and manage new services and applications
Experience and temperament to deal with multiple projects and production activities
Proven ability to develop, review and enhance project delivery documentation
Experience of delivering services against formal sub-contracts
Experience of handling commercial negotiations with Main Contractors across APAC
Willing to travel
Quantity Surveyor Qualification

Job Responsibility

Provide robust support to on-site project teams, ensuring compliance with contractual terms and the financial integrity of projects
Monitor project costs against budget, identify variances, and implement corrective actions to maintain profitability
Manage and assess variations and changes to the scope of work
prepare and submit cost proposals and claims in a timely and accurate manner
Support and manage monthly valuations, cost/value reconciliations, and financial forecasts for internal and external stakeholders
Identify commercial risks and opportunities and support strategic decision-making to protect the business
Administer the main contract and subcontracts in accordance with legal and company procedures
Work collaboratively with internal departments (e.g. Sales, Commercial, Finance, D&E, Legal etc) and external stakeholders (clients, consultants, subcontractors) to ensure project success
Develop, implement, and maintain sound business practices
Manages the negotiation of contract pricing with suppliers when necessary

Fulltime

New

Principal Product Manager - Tech

The Sponsored Products and Brands team at Amazon Ads is re-imagining the adverti...

Location

United States , Seattle; New York; Palo Alto

Salary:

206900.00 - 279900.00 USD / Year

Amazon Pforzheim GmbH

Expiration Date

Until further notice

Requirements

2+ years of end to end product delivery experience
8+ years of technical product or program management experience
Bachelor's degree
Experience with feature delivery and tradeoffs of a product
Experience owning/driving roadmap strategy and definition
Experience leading engineering discussions around technology decisions and strategy related to a product
Experience technical product management

Job Responsibility

Set a long-term vision for conversational ads on Amazon.com and beyond
Launch high impact ad experiences that delight customers on Amazon.com drive business success with advertisers
Manage roadmap prioritization and trade-offs among customer experience, monetization, technical and operational lift, and competing priorities across multiple stakeholder teams

What we offer

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Sign-on payments
Restricted stock units (RSUs)

Fulltime

New

Mobile Associate, Store In Store - Retail Sales

Location

United States , Kenosha

Salary:

18.00 - 20.00 USD / Hour

T-Mobile

Expiration Date

Until further notice

Requirements

High School Diploma/GED (Required)
6 months of customer service and/or sales experience, Retail environment preferred (Preferred)
Coaching (Required)
Communication (Required)
Consultative Selling (Required)
Customer Communications (Required)
Customer Education (Required)
Customer Engagement (Required)
Customer Needs Identification (Required)
Customer Referrals (Required)

Job Responsibility

Proactively engages with a broad range of customers in a highly-traffic retail environment. You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions
As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process. You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services
Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources
Partner with nearby store locations to properly/fully on-board customers
Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures
Customer obsessed. You are passionate, friendly, and engaging with customers
You will proactively reach out to potential customers to further drive sales activity in your location
You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers
Builds relationships with nearby leadership and teams to help support the customer experience from account set up, to device support and account servicing

What we offer

medical, dental and vision insurance
flexible spending account
401(k)
employee stock grants
employee stock purchase plan
paid time off and up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support

Parttime

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Senior Associate, Product Manager Small Business Bank

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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