Senior Associate, Product Manager Small Business Bank Job at Capital One (New York)

Senior Manager, Product Manager-Small Business Bank Associate Servicing

Senior Manager, Product Manager-Small Business Bank Associate Servicing. Product...

Location

United States , New York; McLean; Richmond

Salary:

200700.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Work closely with a team of product managers as well partnering with tech, operations, and business partners to provide servicing associates the tools and resources they need to care for our customers
Includes deep investments in AI tools that simplify associate experiences so they can concentrate on the customer they are servicing

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Senior Manager, Product Management - Small Business Bank, Acquisition & Onboarding

Senior Manager, Product Management - Small Business Bank, Acquisition & Onboardi...

Location

United States , McLean; Richmond; New York

Salary:

182500.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
Leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
Obsess over UX/UI patterns and seek to create world class, omni-channel experiences
Own and prioritize the product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
Utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
Understand and leverage technology and end-state architecture vision to partner with the technology team to drive comprehensive design decisions out of white space technical problems
Share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
Deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Fulltime

Manager, Product Manager Small Business Bank

In the Small Business Bank, our customers are the lifeblood of the US economy, m...

Location

United States , New York; McLean; Richmond

Salary:

149800.00 - 205100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Define, build, and accelerate experiences for front line & back office associates that enable us to serve small business customers quickly and in a well-managed way
Lead a high-impact, associate product team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value
Define clear and actionable problem statements to help teams deliver results
Leverage customer insights to influence priorities and roadmap feature development
Own and prioritize the product roadmap to deliver on business outcomes
Understand and leverage technology and end-state architecture vision to partner with the technology team to drive comprehensive design decisions
Share business strategy and roadmap with Tech partners
Lead and facilitate agile ceremonies alongside Tech Lead
Develop and champion a bold vision that drives meaningful outcomes
Build frameworks for complex decision making

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

New

Market Manager Senior

The Market Manager Senior is responsible for leading sales initiatives and achie...

Location

United States , Aventura

Salary:

Not provided

City National Bank of WV

Expiration Date

Until further notice

Requirements

5-7 years of retail banking operational experience at a supervisory level
Strong business acumen with strong sales ability and persuasiveness skills
Proven ability to exceed goals and drive revenue growth
Ability to effectively coach, develop, and hold team members accountable
Excellent communication, problem-solving, and decision-making skills
Well organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
In-depth understanding of bank operations, compliance, and client service best practices
Comfortable exercising sound judgment and discretion within authority limits
High School Diploma or GED equivalent required
Associate's Degree in Business or related field preferred

Job Responsibility

Directs the banking center team in executing sales strategies to drive deposit and loan growth, focusing on client retention and identifying new revenue opportunities
Consistently meets and exceeds individual and/or team sales goals, including but not limited to deposits, loans, and other applicable metrics
Collaborates with Small Business Bankers (SBBs) and internal partners to create and promote referral opportunities across business lines
Initiates and leads outbound service calls using consultative approaches
overcomes objections, facilitates cross-departmental referrals, and ensures client satisfaction and retention
Monitors and enforces timely resolution of financial ticklers in accordance with Bank policies
Analyzes the Banking Center’s Statement of Condition to evaluate deposit and loan performance
Coaches and develops staff to meet Bank standards for client referrals and sales effectiveness
Oversees lead-scrubbing efforts and ensures the quality and accuracy of lead data
Conducts quarterly meetings with Tier 1 clients to strengthen relationships and solicit new business

What we offer

Medical, dental, and vision plans with employer contributions
401(k) with matching
Generous PTO and paid holidays
Access to mental health and financial wellness resources

Fulltime

Ivr Testing Senior Analyst

The Testing Intermediate Analyst is a developing professional role. Deals with m...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

7-10 years of relevant experience
Exposure to CYARA automation software preferred
Exposure to Gen AI tools, Prompt Engineering Certifications will be an added advantage
Experience in Chat Ops, IVR, Cust Service in a banking industry would be an advantage
Technical experience – Sound knowledge on query & rational Data base
Experience working in Financial Services or a large complex and/or global environment
Experience in the writing of testing scripts/scenarios
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills

Job Responsibility

Provide assistance with a product or product component development within the IVR testing domain
When necessary, conduct product evaluations of vendors
Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives
Assist with application prototyping and recommend solutions around implementation
Learn and apply features of the Cyara tool that can be used in the IVR testing
Provide third line support to identify the root cause of issues and react IVR application outages as needed
Work with the Manager to Identify and prioritize the small and medium applications that can be automated for all Line of Business
Develop in the Cyara tool the apps to be automated
building CX models and generating test cases
Maintain and keep up to date the apps already automated

Fulltime

New

Field Service Technician II

Location

United States , Santa Clara

Salary:

56000.00 - 77000.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Must be at least 21 years of age
Valid driver’s license
Obtain and maintain a DOT physical card required
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time

Job Responsibility

Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes
Load and unload Baxter product and maneuver the medical equipment within truck beds
Troubleshoot and evaluate any needed repairs
Perform routine cleaning & preventative maintenance on Baxter products
Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information
Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants
Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain)
Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck
Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures

What we offer

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan
medical and dental coverage that start on day one
insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Flexible Spending Accounts
educational assistance programs
time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave

Fulltime

New

Field Service Technician I

The Field Service Technician I will perform functions related to product readine...

Location

United States , Wilmington

Salary:

43200.00 - 59400.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

Must be at least 21 years of age
High school diploma or GED
Valid driver's license and driving record
Basic mathematical skills – addition, subtraction, multiplication, and division

Job Responsibility

Perform electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products
Troubleshoot devices and repair any malfunctioning components
Use appropriate tools to make required adjustments and repairs
Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
Load, unload, and remove medical products, weighing up to 1680 pounds
Generate service revenue and complete activities required under service contract
Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck

What we offer

Medical and dental coverage starting on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP) with employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

New

Field Service Technician I

The Field Service Technician I will perform functions related to product readine...

Location

United States , Tampa

Salary:

41600.00 - 57200.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High School Diploma or GED
Must be at least 21 years of age
Valid driver's license
Obtain and maintain a DOT physical card required

Job Responsibility

Move and inspect medical products within Baxter service centers, healthcare facilities, and private homes
Load and unload Baxter product and maneuver the medical equipment within truck beds
Troubleshoot and evaluate any needed repairs
Perform routine cleaning & preventative maintenance on Baxter products
Provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits
Navigate electronic devices like smart phone, tablet, or PC to enter in or acquire information
Demonstrate how to use Baxter product to hospital staff, caregivers, and other participants
Sustain a clean and safe work environment, including 5S activities (sort, set in-order, sweep, standardize and sustain)
Safely operate a company vehicle ranging in size from a cargo van up to a 26,000-pound truck
Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures

What we offer

Healthcare Insurance
401K
Paid Time Off
Parental Leave
Employee Stock Purchase Plan

Fulltime

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Senior Associate, Product Manager Small Business Bank

Job Description

Job Responsibility

Requirements

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