Senior Associate, Product Manager Small Business Bank Job at Capital One (New York)

Senior Manager, Product Manager-Small Business Bank Associate Servicing

Senior Manager, Product Manager-Small Business Bank Associate Servicing. Product...

Location

United States , New York; McLean; Richmond

Salary:

200700.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Work closely with a team of product managers as well partnering with tech, operations, and business partners to provide servicing associates the tools and resources they need to care for our customers
Includes deep investments in AI tools that simplify associate experiences so they can concentrate on the customer they are servicing

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

Senior Manager, Product Management - Small Business Bank, Acquisition & Onboarding

Senior Manager, Product Management - Small Business Bank, Acquisition & Onboardi...

Location

United States , McLean; Richmond; New York

Salary:

182500.00 - 249900.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 5 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
Leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
Obsess over UX/UI patterns and seek to create world class, omni-channel experiences
Own and prioritize the product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
Utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
Understand and leverage technology and end-state architecture vision to partner with the technology team to drive comprehensive design decisions out of white space technical problems
Share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
Deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible
Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

What we offer

comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)

Fulltime

Manager, Product Manager Small Business Bank

In the Small Business Bank, our customers are the lifeblood of the US economy, m...

Location

United States , New York; McLean; Richmond

Salary:

149800.00 - 205100.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration

Job Responsibility

Define, build, and accelerate experiences for front line & back office associates that enable us to serve small business customers quickly and in a well-managed way
Lead a high-impact, associate product team, co-creating a vision for the future, gaining broad stakeholder alignment, and guiding cross-functional teams to deliver exceptional value
Define clear and actionable problem statements to help teams deliver results
Leverage customer insights to influence priorities and roadmap feature development
Own and prioritize the product roadmap to deliver on business outcomes
Understand and leverage technology and end-state architecture vision to partner with the technology team to drive comprehensive design decisions
Share business strategy and roadmap with Tech partners
Lead and facilitate agile ceremonies alongside Tech Lead
Develop and champion a bold vision that drives meaningful outcomes
Build frameworks for complex decision making

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

New

Market Manager Senior

The Market Manager Senior is responsible for leading sales initiatives and achie...

Location

United States , Aventura

Salary:

Not provided

City National Bank of WV

Expiration Date

Until further notice

Requirements

5-7 years of retail banking operational experience at a supervisory level
Strong business acumen with strong sales ability and persuasiveness skills
Proven ability to exceed goals and drive revenue growth
Ability to effectively coach, develop, and hold team members accountable
Excellent communication, problem-solving, and decision-making skills
Well organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment
In-depth understanding of bank operations, compliance, and client service best practices
Comfortable exercising sound judgment and discretion within authority limits
High School Diploma or GED equivalent required
Associate's Degree in Business or related field preferred

Job Responsibility

Directs the banking center team in executing sales strategies to drive deposit and loan growth, focusing on client retention and identifying new revenue opportunities
Consistently meets and exceeds individual and/or team sales goals, including but not limited to deposits, loans, and other applicable metrics
Collaborates with Small Business Bankers (SBBs) and internal partners to create and promote referral opportunities across business lines
Initiates and leads outbound service calls using consultative approaches
overcomes objections, facilitates cross-departmental referrals, and ensures client satisfaction and retention
Monitors and enforces timely resolution of financial ticklers in accordance with Bank policies
Analyzes the Banking Center’s Statement of Condition to evaluate deposit and loan performance
Coaches and develops staff to meet Bank standards for client referrals and sales effectiveness
Oversees lead-scrubbing efforts and ensures the quality and accuracy of lead data
Conducts quarterly meetings with Tier 1 clients to strengthen relationships and solicit new business

What we offer

Medical, dental, and vision plans with employer contributions
401(k) with matching
Generous PTO and paid holidays
Access to mental health and financial wellness resources

Fulltime

Ivr Testing Senior Analyst

The Testing Intermediate Analyst is a developing professional role. Deals with m...

Location

India , Chennai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

7-10 years of relevant experience
Exposure to CYARA automation software preferred
Exposure to Gen AI tools, Prompt Engineering Certifications will be an added advantage
Experience in Chat Ops, IVR, Cust Service in a banking industry would be an advantage
Technical experience – Sound knowledge on query & rational Data base
Experience working in Financial Services or a large complex and/or global environment
Experience in the writing of testing scripts/scenarios
Consistently demonstrates clear and concise written and verbal communication
Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
Demonstrated analytic/diagnostic skills

Job Responsibility

Provide assistance with a product or product component development within the IVR testing domain
When necessary, conduct product evaluations of vendors
Assist with training activities, mentor junior team members and ensure team’s adherence to all control and compliance initiatives
Assist with application prototyping and recommend solutions around implementation
Learn and apply features of the Cyara tool that can be used in the IVR testing
Provide third line support to identify the root cause of issues and react IVR application outages as needed
Work with the Manager to Identify and prioritize the small and medium applications that can be automated for all Line of Business
Develop in the Cyara tool the apps to be automated
building CX models and generating test cases
Maintain and keep up to date the apps already automated

Fulltime

New

Manager, Performance Marketing

We are seeking a highly skilled and motivated Manager, Performance Marketing who...

Location

United States , Somerville

Salary:

100000.00 - 130000.00 USD / Year

Formlabs GmbH

Expiration Date

Until further notice

Requirements

3+ years in performance/growth marketing with a track record of measurable results managing large budgets
Deep hands-on experience managing paid media budgets in Google Ads
paid social a plus
Strong analytical chops—you use data to decide, measure, and prioritize
Comfort building forecasts, managing budgets, and explaining business impact to senior stakeholders
Solid grasp of attribution, experimentation, and conversion optimization
Thrive in fast-moving, ambiguous environments with a high degree of ownership
Use AI tools fluently in your daily work, held to the same quality bar as your own

Job Responsibility

Run and optimize paid campaigns across Google (Search, Shopping, YouTube, Display)
Own channel budgets and forecasts
manage to CAC, ROAS, and efficiency targets
Allocate spend across markets, channels, and audiences to balance growth and efficiency
Work with Analytics on measurement, incrementality, and attribution—and turn the results into action
Constantly test new hypotheses, tactics, and partnerships that unlock scalable growth

What we offer

Equity in the form of RSUs

Fulltime

New

3d print optimization engineer

Push the capabilities of our SLA & SLS 3D printing platforms; Drive root cause a...

Location

United States , Boston

Salary:

85000.00 - 125000.00 USD / Year

Formlabs GmbH

Expiration Date

Until further notice

Requirements

B.S., M.S., or PhD in any science/engineering discipline (all are welcome)
Are focused on the customer
Have a strong sense of ownership with great attention to detail
Are hands-on and willing to cross discipline boundaries to solve a problem
Work autonomously and learn new skills to tackle objective

Job Responsibility

Push the capabilities of our SLA & SLS 3D printing platforms
Drive root cause analysis, considering mechanics, fluid dynamics, software, chemistry, optics, electronics, thermodynamics, and customer behavior
Design efficient experiments that tease out underlying behavior in a complicated system of variables
Tackle multi-disciplinary problems
Develop and commercialize solutions that make a real and immediate impact on customer print performance

What we offer

Robust equity program to build future wealth through RSUs
Comprehensive healthcare coverage (Medical, Dental, Vision)
401K matching and access to financial advisors
Generous paid Parental Leave (up to 16 weeks)
Tenure-based paid Sabbatical Leave (up to 6 weeks)
Flexible Out of Office Plan – Take time when you need it
Ample on-site parking & pre-tax commuter benefits
Healthy on-site lunches, snacks, beverages, & treats
Regular sponsored professional development opportunities
Many opt-in culture events across our diverse community

Fulltime

New

Patient Services Coordinator

We are seeking a highly organised and patient-focused Patient Services Coordinat...

Location

United Kingdom , Stockport

Salary:

Not provided

Baxter

Expiration Date

Until further notice

Requirements

Dispensing Assistant qualification (Level 2 or equivalent) or willingness to complete training
Strong experience in customer service or patient-facing roles
Experience using CRM or patient management systems
Previous healthcare or pharmacy experience is advantageous
Excellent communication and interpersonal skills, including a professional telephone manner
Strong attention to detail and ability to manage high volumes of work accurately
Good organisational and prioritisation skills in a fast-paced environment
Proficient in Microsoft Office and general IT systems
Collaborative, process-driven, and comfortable working with data
Awareness of healthcare products, services, or NHS structures is desirable

Job Responsibility

Manage inbound and outbound calls and emails to process patient orders and resolve queries
Activate new patients onto the service and coordinate deliveries in line with requirements
Accurately enter prescriptions and instructions into the Patient Management System
Process patient orders, including chargeable items, in line with prescriptions
Manage collections and returns within required timeframes
Maintain accurate records, including tracking, filing, and archiving documentation
Ensure patient confidentiality is upheld at all times
Report system issues and escalate concerns where appropriate
Support safe and accurate dispensing practices, including reporting any errors or near misses
Record complaints accurately and escalate clinical or safety-related queries to the Responsible Pharmacist

What we offer

Competitive total compensation package
Professional development opportunities
High importance placed on work life balance
Commitment to growing and developing an inclusive and diverse workforce

Fulltime

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Senior Associate, Product Manager Small Business Bank

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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