Senior Associate, Product Manager - Fraud Workflows

At Capital One, we believe great products begin with a deep understanding of our customers. From our earliest days, we pioneered the use of predictive modeling to individually personalize credit card offers, turning the entire industry on its head. As we’ve grown bigger, we’ve found more and more ways to use technology and face-to-face conversations to understand the human problems associated with money and finances. In the Consumer Bank, we’ve combined this human-centered approach with our heritage of data-driven decision making to design, build and test our way to truly enabling financial experiences. We’ve challenged ourselves to spend less time planning, more time doing, and, above all else, to see the world through the eyes of our customers as they work to understand and manage their money. Are you passionate about improving the way people interact with their money? Are you driven by the delight you bring to customers? Do you keep asking, 'why,' until you hit the root? It’s common to fall in love with solutions, but have you ever fallen in love with the problem? Do you have an opinion on whether shipping is more important than perfection? Do you have a healthy dose of skepticism for the impossible? If you’re nodding your head, then we want you! As a Product Manager focusing on our Consumer Bank products, you’ll be joining a passionate team of product managers, designers, engineers, data scientists, and analysts working to redefine how millions of customers interact with their money. The primary goal of the Bank Product Fraud group is to modernize Fraud operations by building and enabling seamless, cohesive experiences through automation and Agentic solutions. You’ll also be partnering with our GenAI teams to enable new and enhance existing workflows.