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Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you. In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas: Human Centered, Business Focused, Technology Driven, Transformational Leadership. As a Pulse BOSS (Back Office, Settlements, and Security) product manager you improve and scale the foundational engine powering Capital One’s newly expanded debit network ecosystem. Covering virtually all functions after a successful card swipe, Team BOSS sits at the critical intersection of hundreds of financial card issuers and merchant acquirers. We are directly responsible for engineering and optimizing the core infrastructure that handles: Back Office: modernizing end-to-end issuer disputes and reporting, automating manual onboarding applications, and delivering high-scale data analytics dashboards; Settlement: clearing, transaction-level billing, and processing multi-billion-dollar interchange flows; and, Security: building and managing fraud scoring and rules systems that protect customers from fraud. You will have a direct role in minimizing payment transaction friction and maximizing operational reliability for our issuers—ensuring millions of real-time transactions move safely and seamlessly.
Job Responsibility
Collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design
Breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
Effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs
Own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
Work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology
Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers
Deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
Actively participate in horizontal forums, harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams
Articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team's results and becoming a product matter expert
Requirements
Bachelor's degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Nice to have
Bachelor's degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process
What we offer
Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being