Senior Associate, Product Management - Client and Associate Platforms Job at Capital One (Charlotte)

Program Management Senior Lead

This is a dynamic product management role in the global organization requiring t...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's/University degree, Master's degree preferred
Extensive related experience including cash management and payments product expertise
Digital Assets domain expertise
Technical experience
Excellent communication skills
Senior stakeholder relationship management skills (internal and external)
Experience in the Digital Assets/blockchain space is a distinct advantage
Demonstrated experience in Product Management and/or Product Development discipline
Outstanding strategic, analytical, and critical thinking skills
Strong leadership and team building skills

Job Responsibility

Lead digital token/stablecoin expansion projects across external blockchain networks, DeFi protocols, custodians, wallets, payment rails, and enterprise platforms
Manage integration efforts with strategic partners, including API development, smart contract deployment, settlement coordination, and regulatory alignment
Coordinate cross-functional teams including product, engineering, compliance, legal, and business development to execute projects on-time and on-budget
Develop and maintain detailed project plans, timelines, and stakeholder reporting for multiple concurrent initiatives
Responsible for the design, product development/enhancements and closing of product gaps involving co-ordination with global partners and in-country product teams across regions
Identify and mitigate project risks, issues, and bottlenecks across technical and operational domains
Track and ensure interoperability standards (e.g., ERC-20, Layer 2, cross-chain bridges, ISO 20022) are followed across integrations
Support the development and execution of the digital asset strategy
Continue to expand Citi's next generation of offerings including new feature functionality, controlled experiments and the development of Citi's network of the future
Monitor market developments in blockchain infrastructure, stablecoin regulation, and real-time payment systems

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
Discretional annual performance related bonus
Private medical insurance packages
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
Business casual workplace
Hybrid working model (up to 2 days working at home per week)

Fulltime

Senior Account Associate, Renewals

The Senior Account Associate for Renewals is responsible for engaging and retain...

Location

United States , Austin

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience in account management, software renewals, customer success, or other relevant business area working with enterprise (Fortune 1000) customers, preferably with direct client management for B2B Software as a Service
Experience managing an end-to-end sales cycle
Experience with objection handling and escalation mitigation, particularly at the C-suite level
Passion for meeting or exceeding performance goals
A strategic approach in reviewing the account footprint and prioritizing customer engagements to maximize account growth and retention
Experience managing customer engagements with complex Enterprise-level customers
Ability to prioritize high-value activities amongst competing priorities
Familiarity with the Atlassian product suite
understanding of common uses cases and ways of work, as well as with CRM tools (Salesforce preferred) and Business Intelligence (such as Tableau), CSM platforms (such as Gainsight), forecasting software (such as Clari), and work collaboration tools (Zoom, Slack, and Google Suite preferred)
Experience working with channel partners and resellers

Job Responsibility

Nurture customer relationships throughout the renewal lifecycle, maximizing customer retention rates while also mitigating churn risk
Identify cross-sell and up-sell opportunities during the renewals cycle and educate customers on the benefits of Atlassian products
Maintain a healthy pipeline by logging sales and renewal activities, customer data and status within internal systems
Partner with the strategic account team on account planning and driving total book of business growth through whitespace analysis and install base research
Work with Atlassian's largest enterprise customers, handling the complexity and adapting to changing events
Co-own or collaborate on projects that seek to improve our practice, process, and/or ways of work

What we offer

Health and wellbeing resources
Paid volunteer days

Fulltime

New

Assistant Vice President, Commercial Banking Support Banker

Citi Commercial Bank offers its clients the convenience, a global banking networ...

Location

Japan , Tokyo

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

5-8 years of experience
Previous banking experience
Working within Commercial/Corporate banking is desirable
Experience in a Client Relationship role or client facing role
Sales, presentation and communication skills
Analytical and credit skills
High level of self-motivation
Knowledge of general banking processes, general understanding of commercial banking solutions
Ability to build & develop strong client relationships
Effective collaboration skills with Senior Relationship Managers and Commercial Banking partners

Job Responsibility

Build relationships with Citi network and operational teams, becoming one of the key contacts for clients’ requests, internal requests/escalation and resolution
Support Senior Relationship manager in management of assigned portfolio of clients
Work closely with Senior Relationship Managers to ensure we provide a 'Client First' approach and help to deliver outstanding day to day banking & operational support to our Mid-Market clients
In cooperation with Senior Relationship Manager calls on clients and maximise ‘One Citi’ client experience, by proactively leveraging and sharing Citi’s market leading insights, global network and solutions
Monitor and support products’ implementation processes, clients on-boarding process and manage sales CRM platform
Liaise with Relationship Associate to ensure adherence to global KYC (Know Your Customer) standards during the onboarding process and, on an ongoing basis, ensuring the appropriate compliance deliverables are met
Develops and maintains strong ties with Commercial Banking teams across the globe, in particular CCB colleagues working across the same sector vertical, CCB colleagues supporting subsidiary businesses overseas (Commercial Subsidiaries Group)
Collaborate and work closely with various product teams (cash sales, trade finance, markets, corporate finance), Underwriting / Risk teams
Work with Senior Relationship Managers to analyse client relationships, risks & opportunities, assists with credit application write-up, financial spreading, deal structuring, returns calculation, documentation review & preparation
Administrate the credit relationship of clients, ensuring the proper application of policies and institutional processes

Fulltime

Senior Solution Consultant - Cloud Platform

Location

United States

Salary:

130500.00 - 204450.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

6-8 years of experience within SaaS companies
Demonstrated expertise in our Cloud Platform
Experience administering Atlassian Cloud ecosystems, including applications like Guard, Jira Software, Jira Service Management, Confluence, Focus, Rovo, etc
Background in SaaS based-architectures, integration methods, and associated security considerations
Experience performing Atlassian’s Cloud migration process at varying customer scales, and expertise in associated migration utilities, and hybrid SaaS and on-premise deployment models
5+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
You're fluent in English

Job Responsibility

Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
Identify and promote opportunities for service and product expansion within a client’s organization
Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
Lead complex customer engagements using a System of Work approach, drawing upon your expertise in two or more Atlassian solution areas
Drive global internal initiatives that positively influence our Advisory Services business and partner organizations across Atlassian
Delegate effectively to the Solution Consultants on your team, while maintaining ownership of client outcomes
Develop comprehensive and innovative technical solution content, and provide tailored enablement that enhances our team’s ability to drive customer success and meaningful outcomes
Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement, advocacy, and innovation for our largest enterprise customers
Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

What we offer

health and wellbeing resources
paid volunteer days

Fulltime

VP Relationship Sales

The Relationship Sales group within Prime Services is responsible for the overal...

Location

United States , New York

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8 years of relevant experience
extensive experience of Futures, OTC clearing, and FX Prime Brokerage
cross-product knowledge covering equities, fixed income and repo a plus
comprehensive knowledge of the risk and control environment impacting Citi
proven self-motivation and organizational skills
consistently demonstrate clear and concise written and verbal communication
understanding of global markets, including market regulations and operational/settlement procedures
prior experience in a client facing role
FINRA Licenses SIE, 3, 7, 63
bachelor's degree/University degree or equivalent experience

Job Responsibility

Act as a senior client relationship manager for the Futures, OTC Clearing and FX Prime Brokerage (FDC) business
lead structured meetings, multi-client events, single-client events, and publish detailed call reports
monetize new opportunities line with the sales strategy
re-originate clients under minimum revenue thresholds
accountable for client profitability and revenue growth, as well as managing returns associated with the client FDC relationship
participate in structured service reviews and/or Broker Votes with follow up detail and action plans
periodic client reviews to determine overall client satisfaction and coordinate the response to client evolving requirements and any concerns
understand the client wallet, drive organic growth and identify cross sell opportunities
avoid revenue slippage via interest/commission monthly sanity checks
educate clients on tools to manage GSIB gross-notional, UMR and RWA exposure

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Fulltime

Account Manager, Digital Project

Manages projects from planning through delivery. Liaises between project members...

Location

United States , New York

Salary:

Not provided

On Board Experiential

Expiration Date

Until further notice

Requirements

Bachelor's degree in marketing, Business Administration, Communications, Design, or related field
3–5 years of experience in project management, account management, experiential marketing, or digital product development
Experiential marketing agency experience strongly preferred
Minimum 2 years serving as a primary client contact or account lead
Experience managing IRL and/or virtual experiential activations and digital products
Exceptional organizational skills with strong attention to detail and accuracy
Proven ability to manage multiple priorities, deadlines, and stakeholders simultaneously
Excellent communication skills—written, verbal, and presentation
Strong problem-solving skills with the ability to identify issues and develop effective solutions
Comfortable working cross-functionally with creative, technical, and production teams

Job Responsibility

Manages projects from planning through delivery
Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated
Utilizes appropriate tools to plan project timelines, tasks, milestones, and deadlines
Communicates schedule and changes to all stakeholders
Plans and facilitates project meetings to align the project team to methods and goals and to track project tasks
Prepares agendas, meeting notes, and project summaries
Monitors task completion status to identify at risk project tasks and to develop mitigation plans
Allocates resources, budgets, and hours to the project and adjusts allocations when necessary
Manage projects from planning through delivery, ensuring clear communication of deliverables, requirements, schedules, budgets, and meeting plans
Develop and maintain detailed project plans, timelines, milestones, task tracking, and resourcing using appropriate project management tools

What we offer

Recovery days
Happy hours
Friendly but competitive fitness challenges
Company offsites

Fulltime

Senior Client Delivery Lead

Help us use technology to make a big green dent in the universe! Kraken powers s...

Location

United States , New York

Salary:

140000.00 - 200000.00 USD / Year

Assessfirst

Expiration Date

Until further notice

Requirements

At senior level we expect relevant domain experience across one of the following areas (Energy, billing systems, CRM, customer journeys, data, DERMS, energy market experience, ERCOT, payments, commercials)
Strong agile delivery experience
Experience of product management and customer journeys
Solid understanding of technology and associated trends
Excellent communications, collaboration and presentation skills
Strong influencing skills and ability to challenge traditional ways of thinking
Experience of working with significant complex delivery pipelines for clients
Patience - our clients are undergoing huge transformations that take time and require our understanding
Consulting experience is a plus
Regulatory compliance experience is a plus

Job Responsibility

Managing the relationship with client counterparts (often product owners and business owners)
Being the first point of contact for tech development and the escalation and resolution point with customers for specific domain/product issues
Being the knowledge base of how Kraken works and how we deliver Kraken Platform
Triaging incoming requests and communicating client priorities internally
Summarising and articulating client needs, considerations, timelines internally to enable the ongoing development of the Kraken platform
Supporting the engineering team to deliver product features
Challenging the client to think differently about tech development, having full belief in the continuous iteration and deployment approach we have

What we offer

Great medical, dental, and vision insurance options including FSAs
Paid time off
401(k) plan with employer match
Parental leave. Biological, adoptive and foster parents are all eligible
Pre-tax commuter benefits
Flexible working environment
Equity Options: every Octopus employee owns part of the business
Modern office or co-working spaces depending on location

Fulltime

Chief Risk Officer – Private Client Group

Leads development of an operational risk approach, the setting of target risk le...

Location

United States , Saint Petersburg; New York

Salary:

Not provided

Raymond James

Expiration Date

Until further notice

Requirements

Bachelor’s Degree (B.A.), preferably in Mathematics, with a minimum of fifteen (15) years of financial services experience required
Experience in broker-dealer or wealth management firms preferred, especially with exposure to front-office or first-line risk roles in addition to second-line oversight
Demonstrated track record building or transforming risk functions and working with UHNW advisory businesses, structured product platforms, or alternative investments is strongly preferred
Advanced knowledge of risks and regulations in all aspects of the Private Client and Asset Management
Risk assessment methodologies
Risk governance structure and design
Risk policy and procedures
Infrastructure design, risk controls and segregation of duties
Relevant risk-based regulatory schemes including Basel I and Basel II and current rules under review
Sarbanes Oxley regulations

Job Responsibility

Establishes and oversees the implementation of a risk management framework for the business unit, to include defining the business appetite for risk taking and establish appropriate controls
Conducts and presents regular risk reviews in order to provide an independent perspective of the business and to keep pace with the changing business environment
Builds trusted relationships with senior leadership, including executive management of the Private Client Group (PCG), the firm’s wealth management unit, and Asset Management divisions, serving as a strategic and independent partner to evaluate, challenge, and guide business decisions
Continuously monitors and analyzes the businesses risk profile and tolerance to include daily risk monitoring across all relevant risk stripes including market, credit, liquidity and operational risks
Identifies emerging risks and advises on risk mitigation strategies
Leads the development and implementation of risk assessment and quantification models needed to risk manage the business
Oversees and evolves risk reporting processes to enhance the accuracy and effectiveness of risk information
Ensures the business risk management practices comply with regulatory requirements and industry best practices. Also, engages with regulators to provide essential risk context
Reports risk-related data including risk exposure, compliance to risk policies, and effectiveness of current risk management strategies to the Board of Directors, senior management and various risk committees
Collaborates with the business and other key stakeholders to evaluate the risk associated with potential mergers and acquisitions, new product offerings, and other initiatives

Fulltime

Senior Associate, Product Management - Client and Associate Platforms

Capital One

Location:
United States , Charlotte ▼
Richmond

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 25, 2026

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