Senior Associate, Product Management - Athena Data Model Lead

Senior Associate, Product Management - Athena Data Model Lead. Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you. About the Team: Athena is the comprehensive source of truth for our Card servicing policies and procedures, managed centrally, and leveraged by AI, agents, and customer-facing content channels. This role is for product lead of the Athena data models, the core of how we structure 20+ content types for creation and distribution. The ideal candidate for the role is someone who: Is excited by / interested in evolving novel technologies like generative AI (given our first use case is providing the content for Customer Assist -- our GenAI conversational assistant). Is a platform evangelist and human-centered builder, ready to help us dynamically meet our author's needs while scaling across 1000s of servicing policies, tasks, and intent. Is an integrated problem solving rockstar -- ready to partner with a brilliant team of analysts, content authors, designers, technologists, risk managers, product managers, and more to deliver a bold vision for building the user manual for AI. We want you if you are: Intellectually Curious; Communicator & Influencer; Do-er; Passionate & Customer Focus; Learner; Team Player.