Senior Associate, Product Management - Agent Servicing Platform Job at Capital One (McLean)

Senior Associate, Product Management - Back Office Specialty Operation (US Card)

Product Management at Capital One is a booming, vibrant craft that requires reim...

Location

United States , McLean; Richmond; New York

Salary:

101100.00 - 138400.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Job Responsibility

Manage the product roadmap and lead the delivery of new features for a variety of back office servicing processes/areas
Partner with operational and platform stakeholders as well as business analysts to align requests into a cohesive product roadmap
Modernize processes, reducing manual agent work and operational risk
Collaborate with tech teams to build comprehensive acceptance criteria
Breakdown business epics into features and user stories
Effectively use hypothesis-driven assessment of data
Own and prioritize feature development roadmaps
Work autonomously in an agile environment to conduct research and develop features
Collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions
Deliver well-managed product platforms

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being

Fulltime

New

Chief Risk Officer – Private Client Group

Leads development of an operational risk approach, the setting of target risk le...

Location

United States , Saint Petersburg; New York

Salary:

Not provided

Raymond James

Expiration Date

Until further notice

Requirements

Bachelor’s Degree (B.A.), preferably in Mathematics, with a minimum of fifteen (15) years of financial services experience required
Experience in broker-dealer or wealth management firms preferred, especially with exposure to front-office or first-line risk roles in addition to second-line oversight
Demonstrated track record building or transforming risk functions and working with UHNW advisory businesses, structured product platforms, or alternative investments is strongly preferred
Advanced knowledge of risks and regulations in all aspects of the Private Client and Asset Management
Risk assessment methodologies
Risk governance structure and design
Risk policy and procedures
Infrastructure design, risk controls and segregation of duties
Relevant risk-based regulatory schemes including Basel I and Basel II and current rules under review
Sarbanes Oxley regulations

Job Responsibility

Establishes and oversees the implementation of a risk management framework for the business unit, to include defining the business appetite for risk taking and establish appropriate controls
Conducts and presents regular risk reviews in order to provide an independent perspective of the business and to keep pace with the changing business environment
Builds trusted relationships with senior leadership, including executive management of the Private Client Group (PCG), the firm’s wealth management unit, and Asset Management divisions, serving as a strategic and independent partner to evaluate, challenge, and guide business decisions
Continuously monitors and analyzes the businesses risk profile and tolerance to include daily risk monitoring across all relevant risk stripes including market, credit, liquidity and operational risks
Identifies emerging risks and advises on risk mitigation strategies
Leads the development and implementation of risk assessment and quantification models needed to risk manage the business
Oversees and evolves risk reporting processes to enhance the accuracy and effectiveness of risk information
Ensures the business risk management practices comply with regulatory requirements and industry best practices. Also, engages with regulators to provide essential risk context
Reports risk-related data including risk exposure, compliance to risk policies, and effectiveness of current risk management strategies to the Board of Directors, senior management and various risk committees
Collaborates with the business and other key stakeholders to evaluate the risk associated with potential mergers and acquisitions, new product offerings, and other initiatives

Fulltime

Ai business solution engineer

The mission of AI Business Solutions - Biz Process is to help our customers digi...

Location

India , Mumbai

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

6+ years of technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 4+ years of technical pre-sales or technical consulting experience OR Master's Degree in Computer Science, Information Technology, or related field AND 3+ years of technical pre-sales or technical consulting experience OR equivalent experience.
8+ years of technical pre-sales or technical consulting, or related experience in Manufacturing vertical OR equivalent experience.
4+ years' experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
Exposure to Enterprise Customer Engagement platforms like Salesforce, CRMnext, ZOHO etc.,
7+ years of related experience: Solution pre-sales for business applications and/or SaaS-based company or similar technology.
Solution pre-sales of complex business application deals requiring orchestration of large, dispersed, virtual teams composed of industry and solution team members.
Solutions pre-sales best practices including but not limited to
discovery, building and crafting solution strategies that differentiate from the competition, value-based selling, identifying, and expanding product opportunities.
Successful track record of competitive displacement.
Ability to drive and influence stakeholders across organizational boundaries through organizational, presentation, envisioning, writing, and verbal communication skills.

Job Responsibility

Advance qualified pipeline revenue by demonstrating solution capabilities, addressing technical proof requirements, and securing the customer’s solution design endorsement.
Engage with the account team to land solution envisioning sessions and business value assessments.
Proactively deliver compelling customer centric solution demonstrations based on technical workload expertise while building Business Decision Maker/CxO/Technical Decision Maker connections.
Address solution architecture considerations and competitive objection handling.
Assist in formalizing the customer proposal.
Collaborate with Partners and Customer Success to align on agreed upon deployment plan and Key Performance Indicators.
Lead discovery sessions in each opportunity, yielding output of customer-agreed business challenges and win themes prioritized with business value.
Collaborate with the sales team to understand customer requirements and provide technical expertise during the presales process.
Uses knowledge of customer context, solution or portfolio expertise, and technical and industry knowledge to build credibility with customers.
Leads and ensures technical wins for AI driven Dynamics 365 Sales, Dynamics 365 Service, Dynamics 365 Field Service, Dynamics 365 Customer Insights, and adjacent technologies by leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams, leveraging knowledge of processes, tools, and programs (e.g., FastTrack, End Customer Investment Funds [ECIFs]). Searches for customer references to use in engagements.

Fulltime

Senior Software Developer

We are seeking a Senior Software Developer with deep expertise in the Microsoft ...

Location

Canada , North York

Salary:

Not provided

Randstad

Expiration Date

April 12, 2026

Requirements

Extensive experience in the full application lifecycle of Power Platform tools, including deep knowledge of Power Query and Dataflows
Proficiency in coding custom plugins and connectors using C#, .NET, JavaScript, and TypeScript
Deep knowledge of SQL Server, including T-SQL optimization and stored procedure development
Hands-on experience with Azure Storage solutions and implementing secure file management for Model-Driven Applications
Proven track record leading development teams through Scrum/Agile methodologies, conducting code reviews, and establishing coding standards
Must hold one or more certifications: Power Platform Developer Associate, Power Platform Solution Architect Expert, Power Platform Fundamentals, Azure Data Engineer

Job Responsibility

Architecture & Design: Architect and develop comprehensive solutions using Power Apps (Canvas & Model-Driven), Power Automate, Power BI, and Power Virtual Agents
API & Integration: Integrate Power Platform solutions through Azure API Management (APIM) and enterprise portals. Create and maintain custom connectors to extend app capabilities and interface with external enterprise APIs
Power Pages Development: Build authenticated web sites using Power Pages designed to accept secure document submissions from external users
Data Management: Utilize Microsoft Dataverse as the primary data store
design data mapping strategies and execute complex data migrations from legacy sources
Azure Services Integration: Leverage Azure Logic Apps, Service Bus, and Azure Functions for advanced document manipulation in Azure Blob Storage
Workflow Automation: Design and implement fault-tolerant, complex automation workflows using Power Automate to streamline organizational processes
DevOps & CI/CD: Partner with DevOps teams to establish automated deployment pipelines, defining branching strategies and managing solution packaging across Dev, Test, and Production environments
Identity & Governance: Implement SSO and identity management via Azure AD while ensuring compliance with Power Platform governance best practices

What we offer

Technological Breadth: Lead the integration of low-code tools with high-code Azure microservices and AI Builder capabilities
Strategic Influence: Influence organizational IT strategies by aligning Power Platform solutions with enterprise architectural requirements
Modern DevOps Environment: Work within a mature CI/CD ecosystem, championing automation and high-quality release management
Professional Mentorship: Shape the technical culture of the team by providing guidance on best practices for performance and scalability

Senior Platform Engineer

As a Platform Engineer at PEXA, you will be at the heart of our global technolog...

Location

Australia

Salary:

Not provided

PEXA UK

Expiration Date

Until further notice

Requirements

3+ years’ experience in platform, site reliability, DevOps or cloud infrastructure engineering roles within complex or large-scale environments
Strong knowledge of AWS including networking, compute, storage and identity services
Proficiency with Infrastructure-as-Code tools such as Terraform or CloudFormation
Strong automation and scripting skills in Python, NodeJS or Bash
Experience designing and maintaining CI/CD pipelines using tools such as GitHub Actions or ArgoCD
Hands-on experience with Kubernetes, Helm and service meshes such as Istio
Experience working with event streaming platforms such as Kafka
Solid understanding of system and application security best practices including IAM, secrets management and compliance frameworks
Experience operating Linux-based systems in production at scale
Knowledge and hands-on experience with generative and agentic AI tooling

Job Responsibility

Designing and evolving the foundational platform capabilities that power secure, scalable and efficient product delivery
Build and automate robust cloud infrastructure across our AWS environments using Infrastructure-as-Code and modern automation frameworks
Design and enhance CI and CD pipelines to improve delivery velocity, reliability and observability
Partner closely with software delivery squads, security, and resiliency and observability teams to strengthen our platform’s performance, security and developer experience
Mentor Associate Platform Engineers and Graduates, contribute to engineering forums and architecture reviews, and help shape the future direction of our platform roadmap
Designing, delivering and continuously improving scalable, resilient and secure platform infrastructure across PEXA’s global cloud environments
Champion self-service capabilities that empower delivery squads and reduce operational bottlenecks
Embed monitoring, alerting and incident response best practices
Support strategic initiatives such as cloud cost optimisation, architecture standardisation and technology modernisation
Drive continuous improvement across testing, observability and platform performance

What we offer

Quarterly wellness days to recharge
Four weeks Workcation per year – work from an approved country
Take the opportunity to purchase up to four weeks additional annual leave per year
Learn from the best and upskill with PEXA Academy certifications and grow your career

Fulltime

Head of Sales - Korea

This role will be a senior member of Heitman’s global capital raising and invest...

Location

Korea (the Democratic People's Republic of) , Magok

Salary:

Not provided

Heitman

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
advanced degree (MBA) and/or professional certification (e.g., CFA) preferred
10–15+ years of relevant experience in capital raising, sales, investor relations, or client-facing roles within real estate private equity, real assets, or alternative investment management firms, or with placement agents or institutional investors
Demonstrated track record of successfully raising capital for real estate or real asset funds and leading fundraising processes through final close
Deep experience building, managing, and expanding long-term relationships with sophisticated institutional investors, particularly Korean pension plans, mutual aid and benefit associations, insurance companies, and sovereign funds
Strong understanding of real estate investment strategies, fund structures, portfolio construction, and performance drivers, with the ability to communicate credibly with senior investment professionals
Proven ability to develop and execute regional fundraising strategies, translating market intelligence and investor feedback into actionable business initiatives
Excellent written and verbal communication skills, with the ability to engage effectively with C-suite executives, senior investment professionals, and internal stakeholders
Strong project management capabilities, including oversight of marketing materials, due diligence processes, and investor communications
Experience leading, mentoring, and developing teams in a collaborative, high-performance environment

Job Responsibility

Lead all capital raising and sales activities for Heitman in Korea, with a primary focus on cultivating new institutional investor relationships and deepening engagement with existing LPs
Serve as the senior relationship manager and primary point of contact for key Korean investors, delivering best-in-class client service and maintaining long-term, trusted partnerships
Develop and execute a Korea-focused fundraising and marketing strategy aligned with Heitman’s global capital formation objectives, incorporating local market dynamics, regulatory considerations, and investor preferences
Drive business development efforts across Heitman’s real estate investment strategies by articulating the firm’s platform, products, performance, and value proposition to prospective and existing investors
Manage the end-to-end fundraising process, including investor outreach, due diligence coordination, fund documentation support, and closing activities
Collaborate closely with global senior leadership, investment teams, legal, compliance, and finance functions to ensure consistent, timely, and accurate investor communications and reporting
Lead and participate in investor meetings, roadshows, portfolio update sessions, and key client events, including annual meetings and bespoke LP engagements
Translate investor feedback and market intelligence into actionable insights to support fundraising strategy, product development, and broader firm-level initiatives
Oversee relationships with external advisors and placement agents in Korea, as appropriate
Act as a senior representative and brand ambassador for Heitman in the Korean institutional investment community

What we offer

Competitive compensation
All of our team members are bonus eligible and participate in a generous annual bonus plan
Leading-edge, human-centric benefits package

Principal Consultant A2 - Infra

Microsoft Industry Solution - Global Center Innovation and Delivery Center (GCID...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor’s degree in computer science, Engineering, or related field AND 3+ years leadership experience in relevant area of business. Higher Education Preferred
OR master’s degree in computer science, Information Technology, Engineering, or related field AND 6+ years’ experience in technology solutions, practice development, architecture, consulting, and/or Cloud Infrastructure domain
Highly proficient & solid Customer facing Project experience involving solution design, project envisioning, planning, development, and deployment of complex solutions with minimum of 10 plus years
Must have a proven record of delivering technical solutions
2+ years managing multiple projects or portfolios
1+ year(s) experience leading blended, multidisciplinary teams
Preferred Qualifications: Overall minimum 20+ Year of industry experience
Technical or Professional Certification in Cloud Infrastructure domain
Open to travel domestically and internationally and work with different cultures and customers
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics)

Job Responsibility

AI-First Delivery Leadership: Embed AI-first principles into delivery workflows, leveraging automation and intelligent orchestration where applicable
Lead end-to-end delivery of complex projects, ensuring solutions are scalable, robust, and aligned with client business outcomes
Drive engineering excellence through reusable components, accelerators, and scalable architecture
Oversee technical execution across multiple projects, ensuring adherence to best practices, quality standards, and compliance requirements
Collaborate with clients and internal stakeholders to define strategies, delivery plans, milestones, and risk mitigation approaches
Act as a technical point of contact for clients, translating business requirements into scalable technical solutions
Ensure delivery models are optimized for modern, AI-native execution, including integration of automation and intelligent processes
Ability to step into at risk projects, quickly assess issues, and establish a credible path to recovery or exit
Engineering Excellence: Champion high-quality engineering practices across all delivery engagements
Ensure adherence to coding standards, architectural integrity, and performance benchmarks

Fulltime

Senior Consultant - Infra

Microsoft Industry Solution - Global Center for Innovation and Delivery (GCID) d...

Location

India , Hyderabad

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

9+ years of overall IT industry experience
At least 5+ years of hands-on expertise in Azure Infrastructure architecture, design, and operations
Bachelor’s degree in computer science, Engineering, or equivalent professional experience
Mandatory Microsoft Azure Administrator certification (AZ104)
Azure Solutions Architect Expert (AZ305) highly preferred
Terraform Associate certification strongly valued, with proven experience in Infrastructure-as-Code (IaC) automation
Cloud AI certification such as Microsoft Azure AI Fundamentals (AI‑900) or equivalent is a strong advantage
Experience across both application architecture and cloud infrastructure domains
Professional certifications in Delivery Management methodologies (Scrum, Agile, ITIL, Change/Project Management) considered a strong advantage
Proficiency in Python for automation, AI integration, and scripting

Job Responsibility

Design, build, and optimize end-to-end cloud and on-premises infrastructure solutions
Collaborate with customer/partner team of CIOs, other C-level executives, and technical and business decision-makers
Manage risk and Services business goals within engagements
Responsible for technical quality assurance, identification, and mitigation of technical risk
Apply technical experience and industry-specific knowledge to develop solutions
Apply information-compliance and assurance policies
Identify new processes and innovations to help customers or partners build and accelerate capabilities
Identify the best practice approach for a project
Define engagements and opportunities to use Intellectual Property (IP) and address product gaps
Drive new ways of thinking to improve quality, engineering productivity, and responsiveness

Fulltime

Senior Associate, Product Management - Agent Servicing Platform

Capital One

Location:
United States , McLean ▼
Richmond
New York

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 22, 2026

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Senior Associate, Product Management - Back Office Specialty Operation (US Card)