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Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We are seeking a product manager to join the Servicing Strategy organization supporting the Agent Servicing platform. As a platform product manager you will be responsible for delivering data-driven outcomes and solutions which support a developer and agent experience that fosters a community of collaboration, scalability, and reuse.
Job Responsibility:
Apply discovery and research techniques to solve internal customer pain points
Break down business epics into features and further into user stories
Write acceptance criteria and lead grooming efforts with the tech team
Drive day-to-day prioritization of work, troubleshoot reported issues, and oversee releases
Establish and maintain a high level of credibility with stakeholders
Evaluate and explore new technical approaches to solve customer needs
Requirements:
Bachelor’s degree or military experience
At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering
Nice to have:
Bachelor’s degree in computer science or engineering
1+ years translating business strategy or analysis into consumer facing digital products
1+ years of experience working on core product platforms powering digital experiences
1+ years working with cross functional teams as a product owner in an agile development process
What we offer:
performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being