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Senior Associate Networking Technical Services Systems Integration Specialist

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NTT DATA

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Location:
South Africa , Durban

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Job Responsibility:

  • Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
  • Takes responsibility for problem resolution and troubleshooting during project lifecycle
  • Escalates complex problems to the relevant third parties
  • Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
  • Compiles and maintains project administration (Time Capture and feedback to stakeholders)
  • Conducts elementary presentations within the customer's organization
  • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
  • Performs any other related task as required

Requirements:

  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
  • Professional level certification in different Networking technologies such as Cisco CCNP, Aruba ACP-CA or ACMP, F5 201/301
  • Minimum 4 years’ work experience in technical implementation engineering, specific to Networking technologies
  • Moderate level of experience engaging with clients and conducting presentations
  • Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
  • Moderate level of experience in diagnosis and troubleshooting

Nice to have:

  • Installation knowledge of the following technologies: Cisco Meraki Routing/Switching
  • Cisco Wireless
  • Cisco ISE
  • Cisco Viptela SDWAN
  • Cisco Catalyst Centre
  • Aruba Central
  • Aruba ClearPass
  • F5 BIG -IP Server Load Balancing
  • InfoBlox DDI (IPAM)
  • Ekahau – Wireless Survey

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
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