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The Senior Associate Networking Technical Services Systems Integration Specialist at NTT DATA is a key role focused on ensuring client solution requirements are met through effective networking technologies. Candidates should possess a bachelor's degree in Information Technology and have moderate experience in networking, including troubleshooting and client engagement. This hybrid role offers opportunities for professional growth and development in a diverse environment.
Job Responsibility:
Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
Takes responsibility for problem resolution and troubleshooting during project lifecycle
Escalates complex problems to the relevant third parties
Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
Compiles and maintains project administration (Time Capture and feedback to stakeholders)
Conducts elementary presentations within the customer's organization
Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
Performs any other related task as required
Requirements:
Bachelor's degree or equivalent in Information Technology or Computing or a related field
Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc.
Moderate level of work experience in technical implementation engineering, specific to Networking technologies
Moderate level of experience engaging with clients and conducting presentations
Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
Moderate level of experience in diagnosis and troubleshooting