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NTT DATA Logo NTT DATA · IT - Administration

Senior Associate Networking Technical Services Systems Integration Specialist

Singapore, Singapore · Job Posted June 15, 2026
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Job Description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Associate Networking Technical Services (TS) Systems Integration Specialist is a developing subject matter expert, responsible for ensuring that client solution requirements are resolved in line with Service Level Agreements (SLAs). This role performs configurations, actions installations and attends to break/fix events. This role works towards associate to professional level certification, whilst at the same time developing business knowledge.

Job Responsibility

  • Owns larger portions of an installation, break/fix incidents at a low to medium level of complexity during project lifecycle
  • Takes responsibility for problem resolution and troubleshooting during project lifecycle
  • Escalates complex problems to the relevant third parties
  • Assists with the documentation of standard operating procedures relating to installations and fixes during ops handover
  • Compiles and maintains project administration (Time Capture and feedback to stakeholders)
  • Conducts elementary presentations within the customer's organization
  • Expected to take leadership from senior resources on relevant technologies according to specialization and best practice
  • Performs any other related task as required

Requirements

  • Developing fundamental project and administration ability
  • Developing understanding and appreciation of technical design principles and compute layers
  • Ability to develop an understanding of fundamental project and administration processes
  • Display a strong learning orientation
  • Good verbal communication skills
  • Demonstrate a client service orientation
  • Hands-on proactive in approach
  • Bachelor's degree or equivalent in Information Technology or Computing or a related field
  • Professional level certification in different Networking technologies such as Cisco, Juniper, Aruba, F5, CCNP, JNCIP, ACMP etc
  • Moderate level of work experience in technical implementation engineering, specific to Networking technologies
  • Moderate level of experience engaging with clients and conducting presentations
  • Moderate level of experience in Networking technologies such as routing, switching, Wireless, SDI distribution, core and access layers
  • Moderate level of experience in diagnosis and troubleshooting
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