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Your role as a Senior Associate will harness your passion for innovative technology to partner with our clients in the supporting of strategic planning and roadmaps. You will have the opportunity to drive the execution of complex, cross-functional initiatives and key projects, while creating and delivering programs and plans to help maximize adoption. This will involve leveraging Trace3’s deep expertise in technology platforms and solutions, as well as the people side of change, the impacts to business processes, ensuring cohesive system designs, and the appropriate data architecture. You will be responsible for understanding our clients’ business centric issues and design solutions that will result in achieving the clients’ desired outcomes. You’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution.
Job Responsibility:
Own and lead a project/program workstream including the status, timelines, communication, resource coordination and planning.
Continuously collect, gather and analyze project dimensions to identify risk, issues and or improvement opportunities and present details through compelling presentations
Continuously monitor and create transparency through the communication of project status, issues and risks to internal teams and our client
Provide customer service support for project resources and management team
Assist in the development of strategies to solve complex technical challenges
Proactively assist in the management of several clients, while reporting to Managers and above
Establish effective working relationships directly with clients
Contribute to the development of your own and the team’s technical acumen
Be actively involved in business development activities to help identify and research opportunities on new/existing clients
Continue to develop internal relationships and your Trace3 brand
Up to 50% travel to various client sites
Requirements:
Minimum of 5 years of related professional work experience preferably at a technology or consulting company
Strong client service skills are imperative
Strong understanding of Information Technologies and how a services organization works
Ability to listen, build rapport, and credibility as a strategic partner within business units
able to build bridges across teams and job functions
Demonstrates experience in program management, change management and continuous improvement
Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
Ability to support customer requests with a proactive and consultative manner
listen and understand user requests and needs and effectively deliver
Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
Strong ability to operate independently
Excellent oral, written communication and presentation skills
Strong proficiency in Microsoft Office (Word, PowerPoint, Outlook, etc.) with intermediate level Excel skills
Bachelor's degree in Information Technology, Computer Science preferred or Accounting, Finance or related field.
Strong business acumen, analytical skills, in-depth Operational knowledge and strong passion in consulting industry.
Experience in an Agile environment required
Ability to work in a team environment
Ability to work additional hours and/or travel as needed
Ability to work in cross-functional teams and liaise with colleagues in both business and technical roles
Highly motivated with a positive attitude with strong administration, problem-solving and teamwork skills
What we offer:
Comprehensive medical, dental and vision plans for you and your dependents
401(k) Retirement Plan with Employer Match, 529 College Savings Plan, Health Savings Account, Life Insurance, and Long-Term Disability
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