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Amgen Logo Amgen · IT - Software Development

Senior Associate IS Business Systems Analyst

Portugal, Lisbon · Job Posted June 02, 2026
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Job Responsibility

  • Collaborate with our Business and technical team to maintain an efficient and consistent process, ensuring high quality deliverables from the team
  • Ensure delivery of your team activities each sprint and completion of features each quarter
  • Work with Product Managers and customers to define scope and value for new developments
  • Collaborate with cross-functional teams to identify data product enhancement opportunities
  • Perform data analysis, troubleshoot issues, and support system implementation and maintenance
  • Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
  • Plan activities each sprint, following SAFE methodology
  • Support the development team throughout sprint execution by ensuring requirements are clear, addressing questions, and proactively removing blockers
  • Develop and execute effective product demonstrations for internal and external stakeholders
  • Maintain accurate and robust documentation of business requirements, user stories, processes, and changes in Confluence
  • Document and report defects and issues identified during testing, and work with development teams to resolve them
  • Maintain and ensure the quality and completeness of user stories in Jira

Requirements

  • Experience in writing user requirements and acceptance criteria in agile project management systems such as JIRA
  • Experience in managing product features for PI planning and developing product roadmaps and user journeys
  • Testing and validating that user stories delivered are corresponding to business expectations
  • Able to communicate technical or complex subject matters in business terms
  • Excellent communication and collaboration skills
  • Able to work under minimal supervision
  • Excellent analytical and gap/fit assessment skills
  • Strong verbal and written communication skills
  • Ability to work effectively with global, virtual teams
  • High degree of initiative and self-motivation
  • Ability to manage multiple priorities successfully
  • Team-oriented, with a focus on achieving team goals
  • Experience with / understanding of ETL tools
  • Experience with / understanding of dashboard tools (preferably Tableau)
  • Good level of SQL understanding
  • Jira (Align) & Confluence experience (good to have)
  • Experience in DevOps, Continuous Integration, and Continuous Delivery methodology

Nice to have

Jira (Align) & Confluence experience

What we offer

  • Work That Matters
  • Modern Tech Stack
  • Global Scale, Agile Mindset
  • Continuous Learning
  • AMGEN Total Rewards Plan
  • Flexibility – Hybrid work model with time split between our Lisbon office and remote work
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