Senior Associate IS Business Systems Analyst

• Collaborate with our Business and technical team to maintain an efficient and consistent process, ensuring high quality deliverables from the team
• Ensure delivery of your team activities each sprint and completion of features each quarter
• Work with Product Managers and customers to define scope and value for new developments
• Collaborate with cross-functional teams to identify data product enhancement opportunities
• Perform data analysis, troubleshoot issues, and support system implementation and maintenance
• Facilitate the breakdown of Epics into Features and Sprint-Sized User Stories and participate in backlog reviews with the development team
• Plan activities each sprint, following SAFE methodology
• Support the development team throughout sprint execution by ensuring requirements are clear, addressing questions, and proactively removing blockers
• Develop and execute effective product demonstrations for internal and external stakeholders
• Maintain accurate and robust documentation of business requirements, user stories, processes, and changes in Confluence
• Document and report defects and issues identified during testing, and work with development teams to resolve them
• Maintain and ensure the quality and completeness of user stories in Jira

• Experience in writing user requirements and acceptance criteria in agile project management systems such as JIRA
• Experience in managing product features for PI planning and developing product roadmaps and user journeys
• Testing and validating that user stories delivered are corresponding to business expectations
• Able to communicate technical or complex subject matters in business terms
• Excellent communication and collaboration skills
• Able to work under minimal supervision
• Excellent analytical and gap/fit assessment skills
• Strong verbal and written communication skills
• Ability to work effectively with global, virtual teams
• High degree of initiative and self-motivation
• Ability to manage multiple priorities successfully
• Team-oriented, with a focus on achieving team goals
• Experience with / understanding of ETL tools
• Experience with / understanding of dashboard tools (preferably Tableau)
• Good level of SQL understanding
• Jira (Align) & Confluence experience (good to have)
• Experience in DevOps, Continuous Integration, and Continuous Delivery methodology

Jira (Align) & Confluence experience

• Work That Matters
• Modern Tech Stack
• Global Scale, Agile Mindset
• Continuous Learning
• AMGEN Total Rewards Plan
• Flexibility – Hybrid work model with time split between our Lisbon office and remote work