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Amgen Logo Amgen · IT - Administration

Senior Associate IS Analyst – Provisioning

Portugal, Lisbon · Job Posted June 02, 2026
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Job Description

Amgen is seeking a Technical Business Analyst to join the Identity Provisioning Governance Team within CDT - Digital Identity and Access Services (DIAS) team. This role will focus on supporting the governance of identity management and provisioning services, ensuring compliance with internal policies, security standards, and best practices. You will collaborate with cross-functional teams to design, implement, and monitor identity and access management solutions while ensuring proper governance across the provisioning lifecycle.

Job Responsibility

  • Worked with SailPoint IdentityIQ/IdentityNow, for user provisioning, deprovisioning, role management and access governance
  • Manage and enforce identity provisioning governance policies for compliance with security and organizational standards
  • Gather and translate business requirements into functional specifications for identity provisioning solutions
  • Optimize identity lifecycle processes to ensure secure, compliant user access provisioning
  • Coordinate with IT, security, HR, legal, and external teams for identity management solution implementation
  • Configured and monitored Joiner-Mover-Leaver (JML) workflows within SailPoint
  • Oversee provisioning and deprovisioning of user identities across systems and applications
  • Provide training and support for new identity provisioning tools and solutions
  • Identify security and compliance risks in identity provisioning and recommend corrective actions
  • Continuously monitor identity provisioning processes and perform audits for governance compliance
  • Support incident response for identity-related security incidents and access issues
  • Recommend improvements to identity management and governance frameworks based on industry trends
  • Apply foundational project management practices to support on-time, in-scope delivery of initiatives
  • This position may have after hours / on call responsibilities

Requirements

  • Master’s degree in information systems experience in related field OR Bachelor’s degree and 4 years of Information Systems experience or related field OR Associate’s degree and 8 years of Information Systems experience or related field
  • Experience with identity provisioning tools (e.g., Azure AD, Okta, SailPoint)
  • Knowledge of governance frameworks (e.g., SOX, GDPR, HIPAA)
  • Experience with IAM processes like RBAC and user lifecycle management
  • Familiarity with cloud platforms and SaaS integration for identity solutions
  • Knowledge of security protocols (e.g., SAML, OAuth, OpenID Connect)
  • Experience in Agile methodologies and project management principles
  • Process analysis and optimization skills to improve identity lifecycle processes and ensure efficiency
  • Ability to assess security risks and recommend mitigation actions
  • Experience with audit and compliance in IAM
  • Strong collaborative and interpersonal skills
  • Experience in training and user support for identity management systems
  • Strong attention to detail for monitoring provisioning processes, performing audits, and ensuring compliance
  • Technical documentation skills to create functional specifications, reports, and process flow documentation
  • Strong problem-solving and troubleshooting skills

Nice to have

  • Experience with Identity Management Automation tools to streamline provisioning and deprovisioning processes
  • Familiarity with machine learning and AI technologies for predictive risk assessment and identity anomaly detection
  • Knowledge of cloud security best practices and identity management in hybrid environments
  • Experience with API integrations for identity solutions and custom provisioning workflows
  • Experience as a business analyst, with command of business analysis techniques & tools, as well as SDLC & iterative systems development methodologies
  • Certified Business Analysis Professional (CBAP) (preferred)

What we offer

  • Work That Matters – Build tech that accelerates scientific breakthroughs and helps patients worldwide
  • Modern Tech Stack – Cloud-first, automation-focused, AI-powered
  • Global Scale, Agile Mindset – Collaborate across continents while working in nimble, high-impact teams
  • Continuous Learning – Access to certifications, trainings, mentorship, and career mobility
  • AMGEN Total Rewards Plan – Comprehensive benefits in healthcare, finance, and well-being
  • Flexibility – Hybrid work model with time split between our Lisbon office and remote work
Amgen - All Job Offers

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